Hello,
Please add !important; http://prntscr.com/pkkzqi
Regards
http://prntscr.com/pkkyfq – https://www.8theme.com/documentation/xstore/plugins/mail-chimp-form-custom-styles/
I would recommend you to disable the Gutenberg https://www.8theme.com/documentation/xstore/plugins/wpbakery-page-builder/
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Hello,
Please see screenshots from the marseille01 demo – http://prntscr.com/pkkvoi http://prntscr.com/pkkw28 http://prntscr.com/pkkwc5
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Hello,
If you are using the latest version of the Core plugin you need to update the theme too http://prntscr.com/pkkqj8 https://www.8theme.com/documentation/xstore/theme-installation/theme-update/
Provide temporary wp-admin and FTP access, so we can take a closer look at the problem.
Regards
You’re welcome!
Regards
Hello,
Try to disable all the third-party plugins, that do not come bundled with our theme, and check how it works then.
What version of the XStore Core plugin do you use?
Turn on debug mode in WordPress – https://wordpress.org/support/article/debugging-in-wordpress/ to find out what error appears on your site, it will point you in the right direction what needs to be fixed.
Regards
You did not add the extra class – https://prnt.sc/pkkcr9 Please check one more time.
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Please see screenshots – http://prntscr.com/pkkcr9 http://prntscr.com/pkkcya
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Hello,
Add a custom class and this code:
@media only screen and (max-width: 480px) {
.your-custom-class .wpb_column {
width: 50%;
display: inline-block;
}
}
Regards
Hello,
Please set the administrator role for the user.
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Hello,
Thanks, one of our developers will check it.
Regards
Hello,
Please provide temporary wp-admin access.
Regards
Hello,
Thanks for the reply.
Additional customization in files is outside the scope of basic theme support, sorry.
You are right about the “Close Button”, it is available via settings from the Header builder > Promo text element, only.
There is no ready solution/workaround for this feature right now.
You can post such feature requests and suggestions here – https://www.8theme.com/forums/xstore-wordpress-support-forum/xstore-features/
Regards
Hello,
1 – Settings of the Menu element > Style > Computed Box For The Menu Item and change Paddings or margins.
2 – Settings of the Mobile menu > Dropdown Opening Action.
If this doesn’t help, provide temporary wp-admin access.
Regards
Hello,
Please post new questions in new topics.
Try to add this code in Custom CSS for the page:
.wpb-js-composer .vc_tta.vc_tta-tabs .vc_tta-tabs-container {
display: block;
}
.wpb-js-composer .vc_tta.vc_tta-tabs .vc_tta-panel-heading {
display: none;
}
Regards
Hello,
Try to use the Image element of Massive Addons plugin, which has a lot of settings. Disable Easy mode to be able to see all options – http://prntscr.com/pkhqea
Here are examples – https://massive.mpcthemes.net/single-image/
Regards
You’re welcome!
Would you mind to rate our product: https://prnt.sc/d256m6 https://themeforest.net/downloads
That would be much appreciated 🙂
Regards
Hello,
Please describe the desired result in more detail + provide temporary wp-admin access.
Regards
Hello,
Create a static block, for example,
Header info line – http://prntscr.com/pkfpk9
http://prntscr.com/pkfput >
[vc_row][vc_column][etheme_scroll_text bg_color="#222222" height_value="30px"][etheme_scroll_text_item tooltip="true" tooltip_title="More details" tooltip_content="You can add anything here from Admin Panel."]<i class="et-icon et-coupon"></i> Take 30% off when you spend $150 or more with code xstore78
[/etheme_scroll_text_item][etheme_scroll_text_item tooltip_content_pos="top" tooltip="true" tooltip_title="More details" tooltip_content="You can add anything here from Admin panel."]<i class="et-icon et-delivery"></i> Free 2-days standard shipping on orders $255+[/etheme_scroll_text_item][etheme_scroll_text_item button_link="url:https%3A%2F%2Fxstore.8theme.com%2F%3Fpage_id%3D5|title:Read%20more||"]You can add anything here from Theme Options.[/etheme_scroll_text_item][/etheme_scroll_text][/vc_column][/vc_row]
then add this block into the header using HTML block – http://prntscr.com/pkfs2c
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Hello,
You’re welcome!
1) Go to edit your “Recently Viewed” static block > [8THEME] Products Settings > Slider settings > Number of slides.
2) Please provide a screenshot of the tooltip.
You can use Lightshot screenshot tool https://app.prntscr.com/en/index.html to share screenshots, it creates a link to the image and you will just send us that link.
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Hello,
You can add a custom class for the element and custom CSS code in Theme Options > Custom CSS.
For example, http://prntscr.com/pkehih +
.text-white {
color: white;
}
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Hello,
That is great thank you for letting us know.
Have a nice day 🙂
Regards
Hello,
Sorry, but your question is a bit unclear for me. Please describe it in more detail with screenshots.
You can use Lightshot screenshot tool https://app.prntscr.com/en/index.html to share screenshots, it creates a link to the image and you will just send us that link.
Do you use the default header or header builder?
Regards
Hello,
Is XStore Core plugin activated on your site? What version of the Core plugin? Never update this plugin without the theme update. Always check the changelog and the necessary version of the Core plugin for your theme version https://xstore.8theme.com/update-history/
This article will help you to update the theme – https://www.8theme.com/documentation/xstore/theme-installation/theme-update/
Regards
Hello,
For some of the products you uploaded images in the gallery – http://prntscr.com/pk49qd , together with swap effect (Theme Options > WooCommerce (Shop) > Shop > Products style >
Image Hover Effect), it gives such effect.
Add this code in Theme Options > Custom CSS > Global custom CSS:
.content-product .image-swap {
background-color: transparent;
}
Please note that it is not recommended to add in the gallery the same image as a featured one.
Regards
Hello,
Please update the theme – https://www.8theme.com/documentation/xstore/theme-installation/theme-update/ and Core plugin – https://www.8theme.com/documentation/xstore/theme-installation/theme-update/
Regards
Great. Is there anything else I can help you with?
Regards
Where have you added the code? I do not see the mentioned code in Theme Options > Theme custom CSS > Global custom CSS.
Regards
As I can see, you have updated the translation via Loco Translate, so just translate untranslated strings now – http://prntscr.com/pk2v4v
Regards
Hello,
I would recommend you to post new questions in new topics.
1) You need to create a mobile header – http://prntscr.com/pk29yc Watch this video – https://youtu.be/RbdKjQrFnO4
Also, update the theme – https://www.8theme.com/documentation/xstore/theme-installation/theme-update/ and Core plugin – https://www.8theme.com/documentation/xstore/plugins/plugins-update/
2) Try to change 520px here – http://prntscr.com/pk2caf to 26vw.
Regards