Dear @Nicolo,
Thank you for your cooperation!
Warm Regards,
The 8Theme Team
Dear @Nicolo,
Thank you for your cooperation!
Warm Regards,
The 8Theme Team
Hello, Stelma,
We appreciate your prompt response.
Please contact your hosting provider and ask to do the next:
– downgrade PHP version to 8.1
– solve this memory error – https://prnt.sc/UTfT4D_N67_9
Best Regards,
8Theme’s Team
Hello, Daniel,
Thank you for reaching out to us.
You need to translate WooCommerce https://woocommerce.com/document/woocommerce-localization/ , theme, and plugins https://www.8theme.com/documentation/xstore/theme-translation/base-theme-translation/
In case you are using Loco Translate already, provide us with temporary wp-admin access, and we will check your settings.
To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.
Best Regards,
8Theme’s Team
Hello, Plethora,
Thank you for reaching out to us.
Styling of the brand carousel can be changed using custom CSS code, for example:
.brands-carousel.swiper-entry .swiper-slide:hover img {
opacity: 1 !important;
}
.brands-carousel.swiper-entry .swiper-slide img {
opacity: .5 !important;
}
Best Regards,
8Theme’s Team
Hello, BHathiya,
We appreciate your prompt response.
Header Builder > Cart settings > https://prnt.sc/M_L5xf8f6bah , the result is – https://gyazo.com/c9a866f8254d522bbdfb340841bc9dfa
If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.
Best Regards,
8Theme’s Team
Hello, Bhamra,
Thank you for reaching out to us with your query. We understand the importance of clearly communicating product availability to your customers.
Please go to Single Product Builder > edit template > add Stock element – https://prnt.sc/jVr2-vUCnk0d
There is no other option, unfortunately.
If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.
Best Regards,
8Theme’s Team
Hello, Bagwani,
Thank you for contacting us and for using XStore.
Create recipes as portfolio projects – https://prnt.sc/HMW7mucPiXFv , then create a Portfolio page – https://www.8theme.com/documentation/docs/portfolio-page/ (once you select a new page as Portfolio via Theme Options, then content will be shown there automatically).
“Also, at the top of the page, you’ll see “Home” written; I want to remove that.” – this can be done via page settings – https://prnt.sc/5xeddWZYv_aW
“…full screen.” – We would like to inform you about a recent update concerning the Elementor plugin. The update involves a transition from using “Sections” to “Containers.” This change aims to enhance the flexibility and functionality of your web design experience.
https://elementor.com/help/transitioning-from-sections-to-containers/ https://elementor.com/help/convert-existing-sections-to-containers/
We understand that you are experiencing difficulties in displaying content in full width.
Please go to Page settings > Page layout > select Elementor Full-width https://prnt.sc/dbRMaGR5Eka0
Warm Regards,
The 8Theme Team
Hello, Stelma,
Could you provide temporary wp-admin access?
To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.
Best Regards,
8Theme’s Team
Hello, Stelma,
Thank you for reaching out to us with your concern.
Have you installed a new plugin that may conflict with Elementor?
Do you see fatal errors in Woocommerce > Status > Logs?
Could you provide temporary wp-admin access?
Best Regards,
8Theme’s Team
Hello, Mirza Ahtsham,
Go to Appearance > Customize > WooCommerce > Product Images > disable crop for the product images. Regenerate thumbnails using the Regenerate thumbnails plugin to apply changes.
In case this doesn’t help, you need to contact WooCommerce support directly – https://wordpress.org/support/plugin/woocommerce/ because these settings are independent of the theme on your site.
Best Regards,
8Theme’s Team
Hello, BHathiya,
We appreciate your prompt response.
https://prnt.sc/6HJjrmOA6mJN – please check credentials.
Best Regards,
8Theme’s Team
Hello, Jari de Boer,
We appreciate your prompt response.
Custom CSS code can be used:
.et-mobile-panel .et_b-icon svg {
fill: #222;
}
.et-mobile-panel a {
color: #222;
}
If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.
Warm Regards,
The 8Theme Team
Hello, Bagwani,
Thank you for reaching out to us with your request. We are delighted to assist you in enhancing your website by adding a feature where users can access free recipes based on different oils. This is indeed a wonderful idea to increase user engagement and provide valuable information on how to utilize various oils.
We appreciate you providing a reference link and video to better understand your vision for this feature.
Currently, we can offer using the General Tabs element, for example – https://gyazo.com/9878258f805f71fb7f7c02c317b3433f
Best Regards,
8Theme’s Team
Hello @Growthx Media,
We hope this message finds you well. We are reaching out to inquire if you might be willing to update your review regarding the support you received from us. Your feedback is invaluable and helps us to continuously improve our services.
Thank you for your attention to this matter.
Best Regards,
8Theme’s Team
Hello, Dybwpath,
We appreciate your prompt response.
We would like to inform you about a recent update concerning the Elementor plugin. The update involves a transition from using “Sections” to “Containers.” This change aims to enhance the flexibility and functionality of your web design experience.
https://elementor.com/help/transitioning-from-sections-to-containers/ https://elementor.com/help/convert-existing-sections-to-containers/
We understand that you are experiencing difficulties in displaying content in full width.
Please go to Page settings > Page layout > select Elementor Full-width https://prnt.sc/dbRMaGR5Eka0
If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.
Best Regards,
The 8Theme Team
Hello, dybwpath,
Thank you for reaching out to us with your query.
Home page settings from our demos – https://prnt.sc/tHCClACw8BhD
Could you please provide temporary wp-admin access? We need to check your settings.
To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.
Best Regards,
8Theme’s Team
Hello, Adeeb Ahmed,
Thank you for reaching out to us with your request.
Theme Options > Styling > Edit colors for alerts and check the result.
If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.
Best Regards,
8Theme’s Team
Hello, Jari de Boer,
Thank you for reaching out to us with your query.
Theme Options > Mobile panel settings.
If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.
Warm Regards,
The 8Theme Team
Hello, Sam,
Thank you for reaching out to us.
The Loginisation/Registration functionality comes from the WooCommerce plugin – https://woocommerce.com/document/configuring-woocommerce-settings/#accounts-and-privacy-settings
We recommend you contact WooCommerce support at https://wordpress.org/support/plugin/woocommerce/ because the user registration behavior is independent of the theme on your site.
Best Regards,
8Theme’s Team
Hello, Muhammmed Hamed,
Thank you for reaching out to us with your concerns regarding our theme. We are here to assist you and ensure that your experience with our product is smooth and satisfactory.
Regarding the issue with the variation swatches not appearing on the single product page, this could be due to several reasons such as conflicts with other plugins or incorrect theme settings. To help us diagnose and resolve this issue effectively, could you please provide us with the following information:
– product URL and temporary wp-admin access.
To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.
We will be able to check the Loco Translate settings once you provide us with temporary access.
Thank you for your cooperation and we look forward to hearing from you soon.
Best Regards,
8Theme’s Team
Hello, Jari de Boer,
Thank you for reaching out to us with your concern regarding the email builder not overwriting the WooCommerce email templates.
Please provide a detailed description of the situation, including screenshots and examples. Additionally, we kindly request that you provide temporary wp-admin and FTP access to facilitate a thorough investigation.
Best Regards,
8Theme’s Team
Hello Combizopp,
We appreciate your prompt response.
We would like to inform you that widgets should not disappear without a specific reason. The settings you mentioned are derived from WordPress; therefore, we recommend contacting their support team for further assistance, as we do not see any issues originating from the theme that could have caused this problem.
Best Regards,
8Theme’s Team
Hello, CreativeGeniuz,
Custom CSS code can help you remove this part – https://prnt.sc/D5bnlEX_gqD5
ul.st-swatch-size-normal.st-swatch-shape-square {
display: none;
}
Best Regards,
8Theme’s Team
Hello, CreativeGeniuz,
We appreciate your prompt response.
Could you please provide a more detailed description of the desired outcome along with some screenshots? This will help us to better understand your requirements and assist you accordingly.
Best Regards,
8Theme’s Team
Hello, CreativeGeniuz,
Could you please provide temporary wp-admin access? We need to check your settings.
To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.
Best Regards,
8Theme’s Team
Hello, CreativeGeniuz,
Thank you for reaching out to us with your query.
Please watch this video first – https://youtu.be/LgzC4iK-j6A?feature=shared
Try to select “Primary Attribute” in Theme Options > WooCommerce > Shop elements > Variation Swatches.
If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.
Best Regards,
8Theme’s Team
Hello,
We appreciate your prompt response.
Edit page using Elementor > add WooCommerce notices element https://prnt.sc/I2V1pqODnMrd Save changes and check the result.
Best Regards,
8Theme’s Team
Hello Hanza,
Thank you for reaching out to us with your request.
Custom tabs can be added via Single Product Builder > Tabs element settings – https://prnt.sc/4D7EneEYZC3k
Static block can be the content, for example, https://prnt.sc/j74LEK5vgKfc https://prnt.sc/qx-GSYi9X4fG
Best Regards,
8Theme’s Team
Hello Souhail RAZIK,
Thank you for reaching out to us. We appreciate your choice of using our theme for your WordPress website.
We apologize for any inconvenience you might have experienced.
Once you enable site language (Settings > General > Language) that uses RTL orientation your site will enable RTL styles by default no matter what version you installed. There is no special demo import for the RTL version because we used the default version to create RTL demo.
Best Regards,
8Theme’s Team
Hello,
Thank you for reaching out to us with your query.
Could you please provide temporary wp-admin access? We need to check your settings.
To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.
Best Regards,
8Theme’s Team