You’re welcome!
Let us know if you need any other assistance.
Regards
You’re welcome!
Let us know if you need any other assistance.
Regards
Hello,
That is great, thank you for letting us know.
Regards
Hello,
Do you have this problem when parent theme is activated?
Probably you made some changes in child theme files that may affect the single product page.
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Hello,
WPBakery Page Builder can’t be used to edit Short product descriptions, only here – http://prntscr.com/pwv1ab
1) Do you have this problem when parent theme is activated?
2) Try to disable all the third-party plugins, that do not come bundled with our theme, and check how it works then.
Regards
Hello,
Appearance > Widgets > Footer.
Please read these articles – https://www.8theme.com/documentation/xstore/support/widgets-custom-widget-areas/ https://www.8theme.com/documentation/xstore/support/static-blocks/ https://www.8theme.com/documentation/xstore/plugins/wpbakery-page-builder/
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Hello,
Thanks for the report. It will be fixed in the next theme update.
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Hello,
I am glad that you sorted out.
Is there anything else I can help you with?
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Hello,
We’ can’t log in to your Dashboard or FTP, unfortunately. Please check and provide the correct credentials.
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Hello,
Theme Options > Header settings > Breadcrumbs > select Breadcrumbs Style.
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Hello,
Try to add this code in Custom CSS for page:
body {
background-attachment: fixed;
}
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Hello,
Please provide URL, temporary wp-admin and FTP access.
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Hello,
Please provide temporary wp-admin access.
Regards
Hello,
Theme Options > WooCommerce (Shop) > Shop > Products style > http://prntscr.com/pwqm8b , Shop page layout > http://prntscr.com/pwqmep http://prntscr.com/pwqmnk http://prntscr.com/pwqmyz https://www.8theme.com/documentation/xstore/plugins/wpbakery-page-builder/
Product Images > http://prntscr.com/pwqna2 https://www.8theme.com/documentation/xstore/woocommerce/product-images/
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Hello,
I do not see that Slider revolution plugin is activated on your site http://prntscr.com/pwf552 It is because of access restriction or this plugin is deactivated?
We are support team, do not hesitate to set the administrator role for the user.
You can import the slider manually, just download XStore import files from this page https://www.8theme.com/downloads/, find a folder with the desired demo inside and archive of the slider > go to slider revolution and import slider.zip.
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You’re welcome!
Regards
Hello,
What version of WordPress do you use?
It is a default function of WP https://codex.wordpress.org/Function_Reference/is_child_theme , I would recommend you to contact support of WordPress.
Regards
Hello,
Please read this topic https://www.8theme.com/topic/problem-font/
If this doesn’t help, provide us with temporary wp-admin and FTP access.
Regards
Hello,
Does it work fine with a default theme? Please check and let us know + provide a screenshot of the issue.
I do not see the problem with product updating right now.
Also, you can enable WPBakery Page Builder for products https://www.8theme.com/demo/docs/legenda/Plugins/WPBakery_Page_Builder
Use this option to disable the Gutenberg – https://www.8theme.com/demo/docs/legenda/docs/imgs/disable-gutenberg.png , Classic Editor plugin can be disabled then.
Regards
Hello,
1) Please check our demo https://xstore.8theme.com/demos/2/electron01/ There is no bug, it is predefined functionality of these tabs.
Try to use Tabs element of Massive Addons plugin – https://massive.mpcthemes.net/tabs/
2) Try to disable all the third-party plugins, that do not come bundled with our theme, and check how it works then.
3) There is no such possibility for Footer static block, unfortunately.
Regards
Hello,
Please provide temporary wp-admin access, so we can take a closer look.
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Hello,
Where exactly do you see this warning?
Please provide us with temporary wp-admin and FTP access.
Regards
Hello,
Please check how it works with Storefront theme (default WC theme).
If you have this issue with our theme only, describe the problem in more detail and provide temporary wp-admin access.
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Hello,
Thanks for your reply.
Have a nice day.
Regards
Hello,
Try to add this custom CSS code:
.bp-user.my-account.media {
overflow: auto;
}
Regards
Hello,
Our theme inherits the functionality of WooCommerce plugin.
Additional customization in files is outside the scope of basic theme support, sorry.
Try to contact WC support.
Regards
Hello,
I’ve changed folder for translation files of the theme and Core – http://prntscr.com/pw8lmf http://prntscr.com/pw8loz , recreated .pot for the plugin and sync translation. Please check now http://prntscr.com/pw8lg3
Regards