Hello,

1) Please provide URL of page with the mentioned button.
2) Appearance > Widgets > Shop filters.

Regards

Hello,

Refunded.

Regards

Do you have the problem when the parent theme is activated?

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Hello,

Be default, text can be selected, you can check any of our demos.
Try to disable all the third-party plugins, that do not come bundled with our theme, and check how it works then.

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This topic will be closed because the issue is solved. Please kindly open up new tickets for additional questions.

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Hello,

Is the problem solved?
Is there anything else I can help you with?

Regards

Hello,

Please provide temporary wp-admin access.

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Hello,

Thank you for your request. I’ve added this to our tasks list, and I hope it will be implemented in one of the next updates.

Regards

Hello,

All available options you can find in settings of the Video element. There are no additional settings for video from our side.

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You’re welcome!
If you love XStore and have something nice to say don’t hesitate to tell about this 🙂 We’d appreciate if you could take a moment to give us 5-stars on ThemeForest! https://themeforest.net/downloads

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Hello,

Thanks for wp-admin access, but we need FTP access (host, username, password, port) also. Please, contact your hosting provider to get FTP access.

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Hello,

Media library is independent of our theme, its functionality comes from WordPress.

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Hello,

1) Contact your hosting provider to increase Max Input vars limit to 3000 or 5000.
2) Clear browser cache and check how the header builder works then.
3) If this doesn’t help, let us know, please.

Regards

Please try to clear browser cache and check dropdowns one more time.
You can use the next custom CSS code to hide mentioned dropdowns:

@media only screen and (max-width: 1100px) and (min-width: 992px){ 
    .et_b_header-account .et-mini-content,
    .et_b_header-wishlist .et-mini-content {
        display: none;
    }
}

Regards

Hello,

Please provide URL of the page which contains the mentioned button.

Regards