Hello,

Thanks for using our theme.
Please clear browser cache and try to activate the theme now.
Let us know if you need any other assistance.

Regards

Hello,

Thanks for the question.
I can’t log in to your site – http://prntscr.com/q2nhqi , unfortunately.
Try to add padding-top and padding-bottom (10px) for the cart element via Header builder.

Regards

Hello,

Please read this topic – https://www.8theme.com/topic/menu-border-separator-with-text-color/#post-208617

Regards

Hello,

What element do you use to show products? Our Products element has “Number of items” settings – http://prntscr.com/q1cxu5

Regards

Hello,

I am glad that you sorted out.

Regards

Hello,

“RETURNS & DELIVERY” – Theme Options > Single product > clear “Custom Tab Title” and “Return”.
“Additional information” is a default tab of WooCommerce – https://docs.woocommerce.com/document/editing-product-data-tabs/

Regards

Hello,

You’re welcome!

Regards

Hello,

1) Please change the previous code to:

.custom-banner .vc_column_container{
    max-width: 1170px;
    margin: auto;
}
@media only screen and (max-width: 1200px) and (min-width: 992px){ 
    .custom-banner .vc_column_container{
        max-width: 970px;
    }
}
@media only screen and (max-width: 991px){ 
    .custom-banner .vc_column_container{
        max-width: 750px;
    }
}

2) Please describe the desired result in more details.
3) I’ve passed your question to our developers. I will let you know once get an answer.
4) Thanks for the suggestion, it will be discussed.
If you have any other questions or suggestions, please create a new topic to prevent a mess in this ticket.

Regards

Hello,

Try to clear browser cache and check one more time.
I’ve checked your site in Chrome – http://prntscr.com/q19q85 and Safari – http://prntscr.com/q19r1q
In which exactly browsers do you have the problem with adding to cart?
Please provide screenshots of the problem with the paying.
You can use Lightshot Screenshot tool https://app.prntscr.com/en/index.html and provide the link to the screenshot here.

Regards

Hello,

Thanks for the notice, your report was passed to our developers.
As a temporary solution, you can add a custom class for row in your static block – http://prntscr.com/q19ahz and the next code in Theme Options > Theme custom CSS > Global custom CSS:

.custom-banner .vc_column_container{
    max-width:1170px;
    margin: auto;
}
@media (min-width: 992px) {
    .custom-banner .vc_column_container{
        max-width: 970px;
    }
}
@media (min-width: 768px) {
    .custom-banner .vc_column_container{
        width: 750px;
    }
}

Change 1170px to width of your site.

Regards

Hello,

Add this code in Theme Options > Custom CSS > Custom CSS for mobile:

.product-lightbox-btn {
    display: none;
}

Regards

Hello,

Please see screenshots – http://prntscr.com/q11ekt + http://prntscr.com/q11h6z + http://prntscr.com/q11ewd + http://prntscr.com/q11f23 = http://prntscr.com/q11hl7
Instagram account you can add here – http://prntscr.com/q11hvo then select user here – http://prntscr.com/q11i4b

Regards

Hello,

Please read this article – https://www.8theme.com/documentation/xstore/plugins/wpbakery-page-builder/
If it doesn’t help, describe the problem in more details with screenshots and provide temporary wp-admin access (use Private Content area – http://prntscr.com/q10lav ).

Regards

Hello,

1) As I can see, you have correct text domain for the theme translation http://prntscr.com/q0y6mn but incorrect one for the plugin translation – http://prntscr.com/q0y6wb
I’ve created a new translation for the Core plugin – http://prntscr.com/q0y7j1 > http://prntscr.com/q0y7ne You can delete files with incorrect names and continue translation for new files.
2) https://www.8theme.com/documentation/xstore/theme-translation/translation-files-update/
3) Please provide a screenshot.
You can use Lightshot Screenshot tool https://app.prntscr.com/en/index.html and provide the link to the screenshot here.

Regards

Hello,

1) Theme Options > Speed Optimization > FontAwesome Support > On.
If you want to add something like this – https://prnt.sc/q0xf3z in top header area, you can use Contacts element.
2) I’ve checked your home page – http://prntscr.com/q0xdpd Please clear the cache of the browser on your mobile and check one more time.

Regards