Page 1506 – 8theme.com

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Rose Tyler

Support staff

March 20, 2020 at 07:45

Hello,

WooCommerce > Settings > Advanced > Page setup – https://docs.woocommerce.com/document/woocommerce-pages/

Regards

#231514 Copied In reply to: Link checkout button in addtocart menu links to homepage

Rose Tyler

Support staff

March 19, 2020 at 13:47

If you love XStore and have something nice to say don’t hesitate to tell about this! We’d appreciate if you could take a moment to give us 5-stars on ThemeForest! https://themeforest.net/downloads

Regards

#231489 Copied In reply to: mini cart checkout button issue

Rose Tyler

Support staff

March 19, 2020 at 13:23

Hello,

WooCommerce > Settings > Advanced > Page setup > select Checkout page https://docs.woocommerce.com/document/woocommerce-pages/

Regards

#231487 Copied In reply to: mini cart checkout button issue

Rose Tyler

Support staff

March 19, 2020 at 13:19

You’re welcome!
Have a nice day.

Regards

#231485 Copied In reply to: Header html block icon issue

Rose Tyler

Support staff

March 19, 2020 at 13:05

Hello,

Theme Options > Header builder > Newsletter

Regards

#231482 Copied In reply to: CATEGORIES

Rose Tyler

Support staff

March 19, 2020 at 12:42

Hello,

Thanks for using our theme.
Go to Theme Options > Speed optimization > FontAwesome Support > On.

Regards

#231480 Copied In reply to: Header html block icon issue

Rose Tyler

Support staff

March 19, 2020 at 09:46

Try to clear all the cache. If this doesn’t help, provide temporary FTP access, so we can take a closer look.

Regards

#231475 Copied In reply to: Disasble Sticky add to cart

Rose Tyler

Support staff

March 19, 2020 at 09:26

Shop is an archive page for products, as was mentioned by Olga, this specific page can’t be imported in such way. Please read more – https://docs.woocommerce.com/document/woocommerce-pages/
https://www.8theme.com/documentation/xstore/woocommerce/shop-page/
If you want to change the layout of Shop page, go to Theme Options > WooCommerce (Shop) > Shop and … > Product Catalog
+ https://www.8theme.com/documentation/xstore/woocommerce/product-images/

Regards

#231473 Copied In reply to: Download the slider templates from other demo sites

Rose Tyler

Support staff

March 19, 2020 at 09:18

Hello,

Theme Options > Header builder > Search > Search By Category > Off.

Regards

#231472 Copied In reply to: CATEGORIES

Rose Tyler

Support staff

March 19, 2020 at 09:15

Hello,

You can try to use Fancy button element, select On click action > Custom link.
There is no such possibility for the phone call, unfortunately.

Regards

#231471 Copied In reply to: Link to phone, whatsapp and Google Map

Rose Tyler

Support staff

March 19, 2020 at 08:38

Hello,

As I can see, your sidebar with filters is showing on the bottom of the page – http://prntscr.com/riu1ko
There is no option to change the position of these elements – http://prntscr.com/riu22f You can disable it via Theme Options > WooCommerce (Shop) > Shop > Shop page layout > Show Products Toolbar On The Shop Page > Off.

Regards

#231467 Copied In reply to: Show product filters on shop page on mobile/tablet

Rose Tyler

Support staff

March 19, 2020 at 08:22

Hello,

Do you have this problem with a default WC theme (Storefront) or with our theme only?
Try to disable 3rd party plugins and check if one of the plugins causes the problem.
Let us know results.

Regards

#231466 Copied In reply to: Woocommerce Error after them update
Rose Tyler

Support staff

March 19, 2020 at 08:02
Hello,

Add the next code in Custom CSS for page area – http://prntscr.com/ritk4o

@media only screen and (max-width: 480px) { .sidebar { display: none !important; } }

Regards
#231464 Copied In reply to: Hide Side Bar in Mobile View
Rose Tyler

Support staff

March 18, 2020 at 16:31

Hello,

We can’t log in – https://prnt.sc/rihcf2 Please check credentials.
Use Private Content area to post login and password.

Regards

#231431 Copied In reply to: Disasble Sticky add to cart

Rose Tyler

Support staff

March 18, 2020 at 16:26

Hello,

You can use Multiple headers – https://youtu.be/BpeXfzNwkOc

Regards

#231430 Copied In reply to: Specific header style for a page

Rose Tyler

Support staff

March 18, 2020 at 15:09

Hello,

Theme Options > WooCommerce (Shop) > Shop > Shop page layout > Hide Sidebar For Mobile Devices > Off.

Regards

#231423 Copied In reply to: Show product filters on shop page on mobile/tablet

Rose Tyler

Support staff

March 18, 2020 at 14:40

Hello,

Yes. Additional customization is outside the scope of our support.
Check what’s included in theme support, please, – https://themeforest.net/page/item_support_policy

Regards

#231421 Copied In reply to: Continue Shopping or checkout

Rose Tyler

Support staff

March 18, 2020 at 14:36

Hello,

There is no such option, by default. It requests additional customization in files, which is outside the scope of our support.

Regards

#231420 Copied In reply to: Adjust width of Static block on product page

Rose Tyler

Support staff

March 18, 2020 at 12:33

Hello,

The same problem http://prntscr.com/ricc14 unfortunately. Please check.
Is there any restriction by IP?

Regards

#231415 Copied In reply to: Problem with Product Variation Gallery

Rose Tyler

Support staff

March 18, 2020 at 12:25

Hello,

Try to disable 3-rd party plugins and then check.
If this doesn’t help, provide temporary wp-admin access, so we can take a closer look.

Regards

#231413 Copied In reply to: Error with AJAX request

Rose Tyler

Support staff

March 18, 2020 at 10:11

Once SG Optimizer is disabled, the gallery and zoom works – https://prnt.sc/ri9f3m Try to change settings of the plugin or disable it.

Regards

#231403 Copied In reply to: How to download and use a specific page from any demo sites

Rose Tyler

Support staff

March 18, 2020 at 09:42

You’re welcome!

Regards

#231401 Copied In reply to: Contact Form 7

Rose Tyler

Support staff

March 18, 2020 at 09:40

Hello,

Our theme fully supports default WC types of products – https://docs.woocommerce.com/document/managing-products/
If you need a booking system with calendar you need to look for an additional plugin to implement it.

Regards

#231400 Copied In reply to: Multiple WooCommerce

Rose Tyler

Support staff

March 18, 2020 at 09:17

Hello,

As was said https://www.8theme.com/topic/download-the-slider-templates-from-other-demo-sites/#post-231395 , try to disable all 3rd party plugins, and check how the zoom and gallery work then. Let us know.

Regards

#231397 Copied In reply to: How to download and use a specific page from any demo sites

Rose Tyler

Support staff

March 18, 2020 at 08:58

Hello,

1) Please watch this video – https://youtu.be/wkIKN2IyEZI
2) Try to disable all third-party plugins, that do not come bundled with our theme https://www.8theme.com/documentation/xstore/plugins/included-plugins/ , and check zoom then.
3) Theme Options > WooCommerce (Shop) > Single product page builder > Gallery > select type of the gallery.

Regards

#231395 Copied In reply to: Download the slider templates from other demo sites

Rose Tyler

Support staff

March 15, 2020 at 17:14

As I can see, you selected a custom footer for the home page and made it fixed – http://prntscr.com/rgpqje, but there is a bug with this fixed option and the Boxed layout of the site. I’ve sent a report to our developers, they will check it more deeply from Monday. As a temporary solution, I’ve disabled fixed footer http://prntscr.com/rgpsaw , please check now – http://prntscr.com/rgpsg2

Regards

#231283 Copied In reply to: Hyperlinks in footer

Rose Tyler

Support staff

March 15, 2020 at 16:16

Hello,

Woocommerce widgets work only on default WC pages (Shop, Product category, Single product). For example – http://prntscr.com/rgp2q5

Regards

#231281 Copied In reply to: Is it possible to have a product filter on specific pages?

Rose Tyler

Support staff

March 15, 2020 at 09:23

Hello,

Please provide temporary wp-admin access, so we can take a closer look at your content of the HTML widget.
Please watch this video – https://youtu.be/gY-x4m47Duo , you can use a static block to create Footer, then it can be edited using WPBakery Page Builder https://www.8theme.com/documentation/xstore/plugins/wpbakery-page-builder/

Regards

#231276 Copied In reply to: Hyperlinks in footer

Rose Tyler

Support staff

March 14, 2020 at 15:14

Examples of lightboxes from Massive Addons you can find here – https://massive.mpcthemes.net/lightbox/
Also, you can try to use our fancy button element, that allows showing video or static block content in promo popup – http://prntscr.com/rga1fz A live example is shown on this page – https://xstore.8theme.com/demos/2/organic-cosmetics/about-us/ http://prntscr.com/rga2aa

Regards

#231270 Copied In reply to: Light box

Rose Tyler

Support staff

March 14, 2020 at 13:58

You’re welcome!

Regards

#231269 Copied In reply to: 2 Feature images and buy it now buttons on single product page
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Viewing 45,180 results - 45,151 through 45,180 (of 68,187 total)

Viewing 30 posts - 45,151 through 45,180 (of 68,187 total)

← 1 2 3 … 1,505 1,506 1,507 … 2,271 2,272 2,273 →

Forum Replies Created

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