I try to remove the sticky add to cart as your instruction (theme option > woocommerce shop > single product layout > sticky add to cart > off)but it does not work and the stripe it is still display.
thank you so much!Site URL: hidden Theme version: 6.2.13 WooCommerce version: 3.9.3
Try to clear all the cache. If this doesn’t help, provide temporary FTP access, so we can take a closer look.
even purge the cache does not solve the problem; in private FTP access
Passed your issue to developers. They will take a closer look at the issue. I’ll inform you once we find the reason and solution.
Our developers checked your site and fond that there are a lot of errors in the console http://prntscr.com/rk9mdf even if our theme is disabled. Also, we can’t disable any plugin probably because of these errors https://gyazo.com/aecb3ae09910cea6eac8a956b893dadf
Tried to rename the plugins folder but any effect, WP still displays plugins like they are there.
Do you have any server cache? Please, fix the js errors in console that appear even with the default theme to allow us to proceed with the sticky cart issue.
I removed some of the errors;
yes I use Stackpath as CDN; now seems to work better, the theme is working after I restore a backup, but now I can not access ‘Pages’ and I get error about et core plugin, I need assistance
I solved the previous isuue but I can not display wp bakery on page editor; I already check settings and it seem all ok.
I don’t see that you fixed js errors in console that I wrote you about in the previous message http://prntscr.com/rl7qhk
Neither our theme nor plugins will work ok if you js errors related to core WordPress files. If you use server cache/minification I would recommend you disable it. Maybe this is the reason of your problem.
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