Hello,

First of all, thank you for using our theme and for contacting us.
“Full Width” for Shop and Categories can be enabled in Theme Options > WooCommerce (Shop) > Shop > Shop page layout.
If you are displaying products on a custom page using our Products element, full width can be enabled in Row settings – http://prntscr.com/ssy3na
If this is not what you are looking for, describe the desired result in more detail.

Regards

Hello,

Translation files of the theme should be placed in /wp-content/languages/themes/ folder, files of plugins – /wp-content/languages/plugins/ folder.
After every update, you need to synchronize translation – https://www.8theme.com/documentation/xstore/theme-translation/translation-files-update/ Sometimes new strings are added and only after synchronization, you’ll be able to translate new strings or strings that were changed. Not always, but some strings can be missing after the sync and you need to find and translate them one more time, this is independent of us and relates to WP functionality. Do not forget about XStore Core plugin which contains few strings visible of the frontend.
Also, do a backup of all the files before any update.

Regards

Hello,

First of all, thank you for using our theme and for contacting us.
Theme Options > Header builder > Multiple headers > edit Header for Front page – http://prntscr.com/ssw7bt
https://youtu.be/BpeXfzNwkOc

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Hello,

You can use our Products element – http://prntscr.com/ssvfg2 http://prntscr.com/ssvhcp

Regards

Provide temporary wp-admin access.

Regards

Hello,

You can submit the request here https://www.8theme.com/taskboard/ Our team will discuss it and maybe implement it in one of the next theme updates.

Regards

Hello,

You can upload images here – https://dropmefiles.com/ and provide us with URL or use Lightshot Screenshot tool https://app.prntscr.com/en/index.html – it makes screenshots and generates links then you can provide links of screenshots here.

Also, provide us with WP Dashboard access, one more time.

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Hello,

Theme Options > WooCommerce (Shop) > Product catalog > Shop Page Display – http://prntscr.com/sssvr9

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Hello,

Please provide URL of the page.

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You’re welcome!
Let us know if you need any further assistance.

Regards

Hello,

Theme Options > Blog > Single post > Show About Author Block > Off.

Regards

1) Please see screenshots – http://prntscr.com/sr53ka , http://prntscr.com/sr54k7 > https://prnt.sc/sr54vf
2) http://prntscr.com/sr57en > http://prntscr.com/sr594c
https://wpbakery.com/video-academy/category/row/?q=%2Fvideo-academy%2Fcategory%2Frow%2F&v=9025a1ae8c64

Regards

Hi,

What username can be used?

Regards

Hello,

Try to add this code in Theme Options > Theme Custom CSS:

.single-product-builder .single_add_to_cart_button {
    display: block !important;
}

Please note that we do not give a guaranty for full theme compatibility with all existing 3rd party plugins.

Regards

Hello,

Thank you for contacting us.
Please provide temporary wp-admin and FTP access. I will pass this question to our technicians.

Regards