Page 1460 – 8theme.com

Forum Replies Created

Viewing 30 posts - 43,771 through 43,800 (of 68,187 total)

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Rose Tyler

Support staff

May 31, 2020 at 08:40

Hi,

Provide FTP access also.

Regards

#239406 Copied In reply to: Multiple Headers not working on product category pages

Rose Tyler

Support staff

May 31, 2020 at 08:24

Hello,

Please provide FTP access.

Regards

#239405 Copied In reply to: filter

Rose Tyler

Support staff

May 31, 2020 at 07:13

Hi,

What about FTP? If you don’t know your FTP host, FTP login, and FTP pass contact your hosting provider and ask this information.

Regards

#239404 Copied In reply to: Multiple headers bug

Rose Tyler

Support staff

May 31, 2020 at 07:10

Hello,

I can’t see the screenshot that you provided – http://prntscr.com/sqyxk9 , but all shipping settings come from WooCommerce plugin, so it would be better to contact the support of WC plugin to get assistance.

Regards

#239403 Copied In reply to: free shipping

Rose Tyler

Support staff

May 31, 2020 at 07:07

Hello,

Theme Options > WooCommerce (Shop) > Shop elements > Categories > change Categories Style.

Regards

#239402 Copied In reply to: Category image

Rose Tyler

Support staff

May 31, 2020 at 07:05

Hi,

Let us know if you need any other assistance.

Regards

#239401 Copied In reply to: mobil arama bölümü sorunu
Rose Tyler

Support staff

May 31, 2020 at 07:03
Hello,

Add this code in Theme Options > Theme custom CSS > Global custom CSS:

.single-etheme_portfolio #menu-item-6123 a { color: #89a0a5; }

Regards
#239400 Copied In reply to: Keep Portfolio menu hightlighted when viewing individual portfolio posts
Rose Tyler

Support staff

May 31, 2020 at 07:00

Hello,

I can’t see the screenshot. Please send a new one.

Regards

#239399 Copied In reply to: Pixel problem photos

Rose Tyler

Support staff

May 31, 2020 at 06:58

You’re welcome!
Have a nice day.

Regards

#239398 Copied In reply to: Ticket submission website url

Rose Tyler

Support staff

May 31, 2020 at 06:57

Hi,

You’re welcome!

Best regards

#239396 Copied In reply to: API request call error. Response code –

Rose Tyler

Support staff

May 30, 2020 at 17:25

You’re welcome!

Regards

#239362 Copied In reply to: poblem with blocks to import demo Import a demo and in some places on the pages

Rose Tyler

Support staff

May 30, 2020 at 17:08

I’ve installed the WPBakery Page Builder plugin manually.
Edit the menu depends on your needs via Appearance > Menus.

Regards

#239358 Copied In reply to: poblem with blocks to import demo Import a demo and in some places on the pages

Rose Tyler

Support staff

May 30, 2020 at 16:54

Hi Guillermohaad,

Please check now.

Regards

#239353 Copied In reply to: Problem with demo installation

Rose Tyler

Support staff

May 30, 2020 at 16:53

Hi,

Please check now.

Regards

#239352 Copied In reply to: poblem with blocks to import demo Import a demo and in some places on the pages

Rose Tyler

Support staff

May 30, 2020 at 16:30

Hello,

1, 2) Update the theme and Core plugin – https://www.8theme.com/documentation/xstore/theme-installation/theme-update/ and check how it works then.
3) Create translation for XStore Core plugin. We would recommend using Loco translate plugin, go to Loco translate > Plugins > XStore Core > New language > Choose a language + Choose a location – System > Start translating

Regards

#239349 Copied In reply to: filter

Rose Tyler

Support staff

May 30, 2020 at 16:20

Hi Guillermohaad,

Submit a new topic https://www.8theme.com/forums/xstore-wordpress-support-forum/ and provide temporary wp-admin access, in Private content area – http://prntscr.com/sqojc3

Regards

#239348 Copied In reply to: Problem with demo installation

Rose Tyler

Support staff

May 30, 2020 at 16:13

Hello,

We can’t log in to your site http://prntscr.com/sqocz7 , unfortunately. Please check credentials.

Regards

#239347 Copied In reply to: Demo Content Not Displaying Properly

Rose Tyler

Support staff

May 30, 2020 at 16:02

Hello Guillermohaad,

Make sure that WPBakery Page Builder plugin is installed and activated (go to XStore > Plugin Installer).

Regards

#239345 Copied In reply to: Problem with demo installation

Rose Tyler

Support staff

May 30, 2020 at 15:41

Hello,

Try to activate Storefront theme and check how it works then.
Is Shop page selected in WooCommerce > Settings > Products.
Try to re-save permalinks settings (Dashboard > Settings > Permalinks).

Regards

#239343 Copied In reply to: Redirect problem xstore theme

Rose Tyler

Support staff

May 30, 2020 at 14:23

Hello,

Fixed. Please clear cache and check now.

Regards

#239335 Copied In reply to: Quantity increments not working

Rose Tyler

Support staff

May 30, 2020 at 14:17

Let us know an answer from your hosting provider.

Regards

#239333 Copied In reply to: Page Importer for WPBakery

Rose Tyler

Support staff

May 30, 2020 at 14:10

Hello,

Create translation for XStore Core plugin – Loco translate > Plugins > Core > New language > Choose a language + Choose a location – System > Start translating. If some strings still can’t be found, try to update translation for the theme and Wishlist – https://www.8theme.com/documentation/xstore/theme-translation/translation-files-update/

Regards

#239331 Copied In reply to: Problem with translation

Rose Tyler

Support staff

May 30, 2020 at 14:06

Hello,

First of all, thank you for using our theme and for contacting us.
We can’t see the screenshot – http://prntscr.com/sqmmn8
You can upload images here – https://dropmefiles.com/ and provide us with URL or use Lightshot Screenshot tool https://app.prntscr.com/en/index.html – it makes screenshots and generates links then you can provide links of screenshots here.

Regards

#239330 Copied In reply to: mobil arama bölümü sorunu

Rose Tyler

Support staff

May 30, 2020 at 13:56

Hello,

Did you download XStore child theme from our site – https://www.8theme.com/downloads/ ? Does your custom CSS code works from Theme Options > Theme custom CSS but doesn’t work from style.css of the child theme?

Regards

#239329 Copied In reply to: Child theme not overwriting parent them files incl. styles.css

Rose Tyler

Support staff

May 30, 2020 at 13:46

Hello,

Have you activated the theme using a purchase code? Do you use the latest version of Core plugin? If so, contact your hosting provider to fix this problem.
Make sure that your hosting:
1. Allows http/https outgoing connects
2. 136.243.62.35 availability from your source IP address.

Regards

#239324 Copied In reply to: Page Importer for WPBakery

Rose Tyler

Support staff

May 30, 2020 at 13:37

Hi,

Edit page – http://prntscr.com/sqm9cd

Regards

#239323 Copied In reply to: Best brands

Rose Tyler

Support staff

May 30, 2020 at 13:35

Dear,

You’re welcome!
Have a nice day.

Regards

#239322 Copied In reply to: Can grow up the image filter and reduce the space bettwen them?
Rose Tyler

Support staff

May 30, 2020 at 11:32
Hello,

Add this custom CSS code:

.single-product-builder form.cart p#wc-stripe-payment-request-button-separator, .etheme-sticky-cart #wc-stripe-payment-request-button-separator{ display: none !important; }

You can use mob-center custom class, for example – http://prntscr.com/sqkn4m

Regards
#239315 Copied In reply to: Issues with Mobile Formatting
Rose Tyler

Support staff

May 30, 2020 at 11:09

Hello,

We’ve disabled One Page Menu option for the mobile menu – https://prnt.sc/sqk5sp Please check the menu now. If you want to use the One page menu you need to use it for both desktop and mobile. Don’t enable it for desktop or for the mobile only.

Regards

#239314 Copied In reply to: current-menu-item not changing on main menu
Rose Tyler

Support staff

May 30, 2020 at 11:06
Hello,

Add this code in Theme Options > Theme Custom CSS > Global custom CSS:

.product-details { display: flex; flex-direction: column; } .product-details .product-title { order: 2; } .product-details .products-page-brands { order: 1; } .product-details .price { order: 3; }

Regards
#239313 Copied In reply to: Yith Brand before title
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Viewing 43,800 results - 43,771 through 43,800 (of 68,187 total)

Viewing 30 posts - 43,771 through 43,800 (of 68,187 total)

← 1 2 3 … 1,459 1,460 1,461 … 2,271 2,272 2,273 →

Forum Replies Created

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