Hello,
Edit product > [8theme] Product Options > Additional custom block
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Hello,
Edit product > [8theme] Product Options > Additional custom block
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Hello,
First of all, thank you for using our theme and for contacting us.
Theme Options > Speed Optimization > FontAwesome Support > On.
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Hello,
This problem could be caused by a few reasons:
1) You are trying to update the theme on the different domain that theme was activated (for example you activated the theme on localhost and moved it to live domain). Then you just need to go to XStore dashboard > deactivate theme and activate it using your purchase code again
2) There is no enough space on your server and archive that was downloaded for the update is broken. Make sure that you have no less than 20MB of the free space on your hosting.
You can also update the theme via FTP instead of auto update – https://www.8theme.com/documentation/xstore/theme-installation/theme-update/
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Hello,
Add this code in Theme Options > Theme Custom CSS > Global custom CSS:
.demo_store {
position: fixed;
}
.header-wrapper, .fixed-header {
margin-top: 31px;
}
Custom CSS for mobile –
.demo_store {
font-size: 12px;
line-height: 2.1;
}
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Hello,
At first sight, I do not see any problem. Do you have this problem with a particular product only? Which one should be checked?
Try to clear cache and disable 3rd party plugins, check how the cart works then.
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Hello,
First of all, thank you for using our theme and for contacting us.
1) As you can see in the error text, it comes from an additional plugin, so contact the support of templatemela-shortcodes plugin to fix it, or disable the plugin.
2) Theme Options > Mobile panel > http://prntscr.com/st131q http://prntscr.com/st13bo http://prntscr.com/st13hj http://prntscr.com/st13n0
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Hello,
WooCommerce > Settings > Accounts & Privacy > Account creation > Allow customers to create an account on the “My account” page – https://docs.woocommerce.com/document/configuring-woocommerce-settings/#section-15
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Hi,
Describe the desired result in more detail.
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Hello,
First of all, thank you for using our theme and for contacting us.
“Full Width” for Shop and Categories can be enabled in Theme Options > WooCommerce (Shop) > Shop > Shop page layout.
If you are displaying products on a custom page using our Products element, full width can be enabled in Row settings – http://prntscr.com/ssy3na
If this is not what you are looking for, describe the desired result in more detail.
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Hello,
Please provide temporary wp-admin access, so we can take a closer look.
Do you use additional plugins? Try to disable all third-party plugins that do not come bundled with our theme https://www.8theme.com/documentation/xstore/plugins/included-plugins/ , and check if it fixes the problem.
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Hello,
Translation files of the theme should be placed in /wp-content/languages/themes/ folder, files of plugins – /wp-content/languages/plugins/ folder.
After every update, you need to synchronize translation – https://www.8theme.com/documentation/xstore/theme-translation/translation-files-update/ Sometimes new strings are added and only after synchronization, you’ll be able to translate new strings or strings that were changed. Not always, but some strings can be missing after the sync and you need to find and translate them one more time, this is independent of us and relates to WP functionality. Do not forget about XStore Core plugin which contains few strings visible of the frontend.
Also, do a backup of all the files before any update.
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Hello,
You need to translate XStore Core plugin.
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Hello,
First of all, thank you for using our theme and for contacting us.
Theme Options > Header builder > Multiple headers > edit Header for Front page – http://prntscr.com/ssw7bt
https://youtu.be/BpeXfzNwkOc
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Hello,
Theme Options > WooCommerce (Shop) > Single product builder > Sizing guide > Popup Width And Height > Custom – http://prntscr.com/ssw3sn
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Hello,
You can use our Products element – http://prntscr.com/ssvfg2 http://prntscr.com/ssvhcp
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You’re welcome!
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Provide temporary wp-admin access.
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Hello,
Theme Options > Header builder > Multiple headers > Edit the second header http://prntscr.com/sstwzx and then click on Save – http://prntscr.com/ssu1ta
If this doesn’t work, provide temporary wp-admin access, so we can take a closer look.
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Hello,
You can submit the request here https://www.8theme.com/taskboard/ Our team will discuss it and maybe implement it in one of the next theme updates.
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You’re welcome!
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Hello,
You can upload images here – https://dropmefiles.com/ and provide us with URL or use Lightshot Screenshot tool https://app.prntscr.com/en/index.html – it makes screenshots and generates links then you can provide links of screenshots here.
Also, provide us with WP Dashboard access, one more time.
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You’re welcome!
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Hello,
Theme Options > WooCommerce (Shop) > Product catalog > Shop Page Display – http://prntscr.com/sssvr9
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Hello,
It requests additional customization which is not included in our support.
You can submit the request here – https://www.8theme.com/taskboard/ Our team will discuss it and maybe implement it for Custom grid in one of the next theme updates.
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Hello,
Please provide URL of the page.
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Hello,
I’ve activated the Slider revolution plugin on your site and imported the slider. Please check. You can add the slider on a page using an appropriate element.
Let us know if you need any further assistance.
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You’re welcome!
Let us know if you need any further assistance.
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Hello,
Make sure that you added the Newsletter element in the header content.
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Hello,
Theme Options > Blog > Single post > Show About Author Block > Off.
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