Custom Static Block as Pop-Up Window – Not Displaying

This topic has 2 replies, 2 voices, and was last updated 4 years, 1 months ago ago by Rose Tyler

  • Avatar: Steven
    Steven
    Participant
    June 1, 2020 at 22:50

    We are trying to use a custom static block as a pop-up window in our xstore website using the “newsletter configuration” from Xstore Panel. For some reason, the newsletter pop-up window doesn’t show up at all. We’ve tried all 3 settings (on delay, on-click, On mouse out) and also tried clearing the cache.

    1 Answer
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 2, 2020 at 09:02

    Hello,

    Make sure that you added the Newsletter element in the header content.

    Regards

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