Forum Replies Created

Viewing 30 posts - 43,411 through 43,440 (of 68,187 total)
  • Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 20, 2020 at 07:52

    Hello,

    Please read this article – https://woocommerce.com/posts/how-to-customize-emails-in-woocommerce/
    It’s not related to our theme, it’s related to WooCommerce plugin. Contact support of WC to get further assistance.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 20, 2020 at 07:44

    Hello,

    Try to use the next code:

    .footer-product .button:hover,
    .footer-product .show-quickly:hover {
        background-color: yellow;
        color: black;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 20, 2020 at 07:32

    Hello,

    Add this code in Theme Options > Theme Custom CSS > Global custom CSS:

    .et-toggle-mob-sidebars-inner .et-toggle:before {
        content: "Filte";
        font-size: 14px;
        top: 25%;
        left: 25%;
        right: unset;
        bottom: 0;
    }
    .et-toggle-mob-sidebars-inner .et-icon {
        display: none;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 20, 2020 at 07:26

    Hello,

    Sometimes when you import demo with a great number of the images the server timeout is not enough to import all the media that demo has and this error occurred. You can choose the demo import again and at the demo content installation step don’t check all but media only https://gyazo.com/647b0452f7c5d8ddb3ebcf966506dcc0

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 20, 2020 at 07:25

    Hello,

    Theme Options > WooCommerce (Shop) > Shop page layout > Product Added Notification > Off.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 20, 2020 at 07:20

    Hello,

    It is displayed according to current content settings.
    What result do you want to get on the mobile?

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 20, 2020 at 07:13

    Hello,

    I do not see the problem on your site. Please clear all cache and check one more time.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 20, 2020 at 07:08

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 19, 2020 at 17:28

    You are using the default WC price filter, but it can’t work there, because the category page doesn’t have products at first, and products, that are displayed after ajax filtration, can’t be recognized by this widget. You can disable Ajax filtration via Theme Options or use our price filter https://prnt.sc/t2uj8n > https://prnt.sc/t2ujtz (we already added this widget to the Shop sidebar for testing).

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 19, 2020 at 16:21

    Edit settings of the mobile menu – http://prntscr.com/t2to92

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 19, 2020 at 16:15

    Try to add this code in Theme Options > Theme custom CSS > Global custom CSS:

    .main-products-loop .product, .products-loop .product, .carousel-area .product-slide .product {
        display: flex;
        justify-content: center;
    }
    .products-loop .ajax-content, .products-loop {
        display: flex;
        flex-wrap: wrap;
        flex: 1;
    }
    .content-product {
        flex-direction: column;
        justify-content: space-between;
        display: flex;
        flex: 1;
    }
    .content-product .quantity-wrapper {
        margin-right: auto;
    	margin-left: auto;
    }

    About the filter, there is no such possibility, unfortunately.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 19, 2020 at 16:12

    Describe the desired result in more detail, provide a screenshot for better understanding your request.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 19, 2020 at 15:47

    Ok. Have a nice day.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 19, 2020 at 15:47

    Hello,

    Describe the desired result and we will help you with the custom CSS code.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 19, 2020 at 15:29

    Fixed. Please check.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 19, 2020 at 15:22

    Hello,

    Theme Options > WooCommerce (Shop) > Shop > Empty cart content > http://prntscr.com/t2scys
    Update/sync translation of the theme https://www.8theme.com/documentation/xstore/theme-translation/translation-files-update/ and translate “subtotal” then.
    Provide URL of page with the mentioned text and temporary wp-admin access.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 19, 2020 at 14:56

    Hello,

    Thanks for using our theme.
    No, there is no such possibility, by default.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 19, 2020 at 14:53

    WooCommerce > Settings > Payments > enable and configure payments methods. For example – http://prntscr.com/t2rry6 > http://prntscr.com/t2rsj4 https://docs.woocommerce.com/document/configuring-woocommerce-settings/#section-14

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 19, 2020 at 14:40

    Hello,

    Provide URL of page with the problem + temporary wp-admin access.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 19, 2020 at 14:35

    Great.
    No.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 19, 2020 at 14:26

    Hello,

    Have you followed our docs and updated the theme and Core plugin? https://www.8theme.com/documentation/xstore/theme-installation/theme-update/ Have you cleared cache after the update?
    Provide FTP access also.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 19, 2020 at 14:23

    Hello,

    Custom sidebar can be created via Appearance > Widgets. It can be associated with a page via layout options – http://prntscr.com/t2r4sz
    Note that woocommerce widgets, like Product categories, work on default WC pages only (Shop, page of product category).

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 19, 2020 at 14:19

    Hello,

    You’re welcome!
    Manual import means that sliders were imported from archives. You can download XStore import files from this page > unzip > you will find folders of versions with archives of sliders inside.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 19, 2020 at 14:01

    I do not see the problem on the mentioned page. Have you changed the menu? To be able to help you, we need to see the issue.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 19, 2020 at 13:25

    Hello,

    1) We do not see the problem – http://prntscr.com/t2pu3s Please clear cache and check one more time. Provide us with URL of page where the problem is visible.
    2) Check now. Filters widgets are not static so cache for them should be disabled – https://prnt.sc/t2pp5j (independent of the theme).

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 19, 2020 at 13:15

    Hello,

    Do you have the same situation with a default theme enabled? If it is independent of the theme, contact WooCommerce support.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 19, 2020 at 13:04

    http://prntscr.com/t2p8j8 – I can see the Sticky add to cart bar on your Single product page, so your question is a bit unclear for me. Please describe it in more detail.
    If you mean review form, enable it in settings of Tabs via Theme Options.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 19, 2020 at 12:40

    Delete or change this custom CSS code – http://prntscr.com/t2ownm

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 19, 2020 at 12:33

    Hello,

    Please provide URL of page where we will be able to see the problem. I will pass it to our technicians.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 19, 2020 at 12:23

    Hello,

    On first sight, your site is not slow, and test results are pretty well – https://gtmetrix.com/reports/www.malabarium.com/ovamEEON Have you sorted it out?
    As I can see, images should be optimized – http://prntscr.com/t2og1b For example – http://prntscr.com/t2oh0b , you can use this site https://tinypng.com/ to optimize images, then reupload them to your media library.
    Also, change your logo image, there is no needs to load it in so big dimension – http://prntscr.com/t2oit5

    Regards

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    Viewing 43,440 results - 43,411 through 43,440 (of 68,187 total)
Viewing 30 posts - 43,411 through 43,440 (of 68,187 total)
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