Hello,

There is no such possibility by default. It requests additional customization in files which is not included in our basic support.

Regards

Hi,

1) Check the carousel now http://prntscr.com/t68t0s I would recommend you edit images via editor, make same size, and then add to the carousel.
The content of your pages was created using WPBakery Page Builder, so you can disable Elementor plugin. Do not use 2 page editors at the same time.
2) Theme Options > Styling > Dark buttons
3) Edit your slider – http://prntscr.com/t690za

Regards

Hello,

1) Provide URL of page with the problem.
3) http://prntscr.com/t6659d – check credentials.

Regards

Hello Antonio Da Silva Torres,

Submit a new topic – https://www.8theme.com/forums/xstore-wordpress-support-forum/
Have you cleared cache after the update? Provide us with screenshots of the problem + temporary wp-admin and FTP access.
Lightshot Screenshot tool https://app.prntscr.com/en/index.html makes screenshots and generates links then you can provide links of screenshots here.

Regards

Check now – http://prntscr.com/t65eh6 Changes were done in child-theme/functions.php
child-theme/style.css

Regards

Hello,

Please provide correct credentials http://prntscr.com/t64u85

Regards

I’ve placed translation files of the theme to the correct folder and updated them + created translation for XStore Core plugin
http://prntscr.com/t64f9o
You can continue translation now.
Also, go to Theme Options > Single product page builder > http://prntscr.com/t64fys http://prntscr.com/t64goe

Regards

Try to use our Tabs element http://prntscr.com/t63i68 and the next custom CSS code –

@media only screen and (max-width: 992px) {
    .tab-contents {
        display: flex;
        flex-wrap: wrap;
    }
    .et-tabs-wrapper .tabs .accordion-title {
        order: -1;
    }
}

> https://gyazo.com/484e07688808752f2b46f8baea378844

Regards

Hello,

We were able to login to the dashboard. What about FTP access?

Regards

Hello,

1, 2) Check this topic – https://www.8theme.com/topic/enable-new-label/
3) Describe the desired result in more detail., provide FTP access, so we can take a closer look.

Regards

Hello,

Go to Edit page > [8theme] Layout options > http://prntscr.com/t62dhl

Regards

Hello,

Delete this previous custom CSS code – http://prntscr.com/t628ca , apply this solution http://prntscr.com/t628uk only.
Also, do not edit .php files via the Dashboard https://prnt.sc/t5tm83 , changes in files should be done via FTP, it is the safest way.

Regards

Hello,

I do not see the problem – http://prntscr.com/t625kc Clear cache and check one more time.
Provide us with screenshots and links to pages with the problem.
Lightshot Screenshot tool https://app.prntscr.com/en/index.html makes screenshots and generates links then you can provide links of screenshots here.

Regards

You’re welcome!

Regards

Hello,

Your site under maintenance mode, so we can’t check it. Please provide temporary wp-admin access.
Create an account via Dashboard (Users > Add new) with administrator role http://prntscr.com/s3rc9m > provide us with username and password via the Private Content area http://prntscr.com/s5mao7 You can use any email for it. Delete this account once all questions will be solved.

Regards