Thanks for using our theme.
Sorry, but your question is a bit unclear for me, please describe it in more detail.
Regards
Rose Tyler
Support staff
July 3, 2020 at 07:26
You’re welcome!
Regards
Rose Tyler
Support staff
July 3, 2020 at 07:25
Hello,
The Slider Revolution plugin is enabled on your site? If so, just import the slider from the demo manually, here is an archive – https://dropmefiles.com/NwNG7 Then go to the page, where it should be added, and use this element – http://prntscr.com/taxa5z
Do you use a static block to create the footer? If so, just use Responsive Options to hide/show content on different devices http://prntscr.com/tax5dt
Regards
Rose Tyler
Support staff
July 3, 2020 at 07:13
Hello,
Theme Options > Header builder > Mobile menu > Select The Menu (to create the desired menu go to Appearance > Menus).
I am not sure about what exactly do you want to achieve, but a shortcode can be added via HTML block element – http://prntscr.com/tax2zc
Could you, please, provide temporary wp-admin access?
Regards
Rose Tyler
Support staff
July 2, 2020 at 12:42
Let us know if you need any other assistance.
Regards
Rose Tyler
Support staff
July 2, 2020 at 12:41
I am glad that you sorted out.
Have a nice day.
Regards
Rose Tyler
Support staff
July 2, 2020 at 12:33
Could you, please, check how does it work with the default WC theme – Storefront?
Regards
Rose Tyler
Support staff
July 2, 2020 at 12:19
Hi,
How does it work with Storefront (default WC theme)? If you have the same situation even with the default theme, contact the support of WooCommerce plugin.
1) We don’t give guaranty for full theme compatibility with all 3-rd party plugins and we did not test XStore with this plugin. Sometimes, not always, you need additionally customize the theme or plugin to make them work together. Unfortunately, it’s not possible for the author to make the theme compatible with all the existing plugins and additional customization is outside the scope of our support.
2) It also requests additional customization in files. http://prntscr.com/tabjhl -> http://prntscr.com/tabk8i
Regards
Rose Tyler
Support staff
July 2, 2020 at 09:06
Hi Thelauman,
Submit a new topic, provide URL of your site, and temporary wp-admin access.
Regards
Rose Tyler
Support staff
July 2, 2020 at 09:01
Hi,
Ok. Let us know if you need any other assistance.
Regards
Rose Tyler
Support staff
July 2, 2020 at 09:00
Hello,
Clear all cache and check one more time.
Regards
Rose Tyler
Support staff
July 2, 2020 at 08:59
Hello,
It requests additional customization in files which is not included in our basic support.
et-core-plugin/config/post-type – to register taxonomies
add_action(‘woocommerce_single_product_summary’, ‘etheme_single_product_brands’, 11); // to show on single product but use your custom function in child-theme
xstore/framework/woo – etheme_product_brands()
xstore/woocommerce/content-product – there is a call for etheme_product_brands() to show brands in loop
Hashtag – only for a business account, but you have connected a personal one.
Regards
Rose Tyler
Support staff
July 2, 2020 at 08:10
Hello,
1) By default, the registration comes from WooCommerce plugin and works correctly with our theme. Do you use an additional plugin? Provide temporary wp-admin access, so we can take a closer look.
2) This has been fixed in the latest version of the theme – https://www.8theme.com/documentation/xstore/theme-installation/theme-update/
