Page 1422 – 8theme.com

Forum Replies Created

Viewing 30 posts - 42,631 through 42,660 (of 68,187 total)

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Rose Tyler

Support staff

July 22, 2020 at 15:48

Hello,

Do you want to create variable products? Read this article – https://docs.woocommerce.com/document/variable-product/
and watch this video – https://youtu.be/LgzC4iK-j6A

Regards

#245070 Copied In reply to: Product Quality

Rose Tyler

Support staff

July 22, 2020 at 15:45

Hello,

Provide temporary wp-admin and FTP access, so we can take a closer look.

Regards

#245069 Copied In reply to: Warning: file_get_contents

Rose Tyler

Support staff

July 22, 2020 at 15:31

Hello,

Please check credentials, we can’t log in.

Regards

#245068 Copied In reply to: Issue with Ipad Rendering

Rose Tyler

Support staff

July 22, 2020 at 15:15

What about FTP? If you don’t know your FTP host, FTP login, and FTP pass contact your hosting provider and ask this information.

Regards

#245066 Copied In reply to: problem with footer responsiveness

Rose Tyler

Support staff

July 22, 2020 at 14:43

You’re welcome!

Regards

#245058 Copied In reply to: Creating a new account / login

Rose Tyler

Support staff

July 22, 2020 at 13:44

Hello,

Thanks for using our theme.
Provide temporary wp-admin access, we will take a closer look.

Regards

#245051 Copied In reply to: Front page load very slow

Rose Tyler

Support staff

July 22, 2020 at 13:41

Hello,

Please provide temporary wp-admin and FTP access, we will take a closer look.

Regards

#245048 Copied In reply to: problem with footer responsiveness

Rose Tyler

Support staff

July 22, 2020 at 13:38

Hello,

Change settings of the slider – https://prnt.sc/tmkbc8

Regards

#245046 Copied In reply to: Slider Revolution Blurred

Rose Tyler

Support staff

July 22, 2020 at 13:36

Dear,

Do you mean Theme Options > Typography > Content > Body Font or Headings? Maybe font for Menu? Does the problem persist with a particular font-family only? We need more detail.
If you don’t know your FTP host, FTP login, and FTP pass contact your hosting provider and ask this information.

Regards

#245044 Copied In reply to: Typography Issue

Rose Tyler

Support staff

July 22, 2020 at 13:31

Hello,

WooCommerce > Settings > https://docs.woocommerce.com/document/configuring-woocommerce-settings/#section-15

Regards

#245042 Copied In reply to: Creating a new account / login

Rose Tyler

Support staff

July 22, 2020 at 12:11

Hello,

1) I do not see the problem. Please provide a screenshot and URL of the page where it persists.
Lightshot Screenshot tool https://app.prntscr.com/en/index.html makes screenshots and generates links then you can provide links of screenshots here.
2) Please describe the problem with the Shop page link in more detail.

Regards

#245029 Copied In reply to: Add to cart button overlaps the quantity field on woocommerce product pages

Rose Tyler

Support staff

July 22, 2020 at 12:07

Hello,

Let us know if you need any other assistance.

Regards

#245028 Copied In reply to: accidentally erased the prefooter static block

Rose Tyler

Support staff

July 22, 2020 at 11:02

I’ve clicked on Sync button as was mentioned, and added translation – http://prntscr.com/tmh482 > http://prntscr.com/tmh4d6

Regards

#245027 Copied In reply to: subtotal translation

Rose Tyler

Support staff

July 22, 2020 at 10:35

Hello,

Thanks for using our theme.
Please submit your request here – https://www.8theme.com/taskboard/

Regards

#245023 Copied In reply to: Testimonial Slider Shortcode for Elementor

Rose Tyler

Support staff

July 22, 2020 at 10:34

Hello,

Have you updated translation files as described in our documentation? If so, provide URL of the site and temporary wp-admin access, so we can take a closer look.

Regards

#245022 Copied In reply to: subtotal translation

Rose Tyler

Support staff

July 22, 2020 at 10:31

Hello,

Please watch this video – https://youtu.be/EeR0Jn9eUpA and check your settings one more time.
If this doesn’t help, provide temporary wp-admin access, so we can take a closer look.
Lightshot Screenshot tool https://app.prntscr.com/en/index.html makes screenshots and generates links then you can provide links of screenshots here.

Regards

#245021 Copied In reply to: Abnormal behaviour of the homepage in mobile screen

Rose Tyler

Support staff

July 22, 2020 at 10:13

Hello,

1. I suppose this text comes from a vendor plugin you are using, so contact the support of the plugin.
2. Do you mean these banners http://prntscr.com/tmg0ru ?
Single product builder is enabled on the demo (Theme Options > WooCommerce (shop) ) – http://prntscr.com/tmg3a5 http://prntscr.com/tmg3k3 http://prntscr.com/tmg3sr

Regards

#245019 Copied In reply to: Remove "Sold by" label and product page related product

Rose Tyler

Support staff

July 22, 2020 at 09:55

Hello,

Thanks for using XStore.
Please describe the problem in more detail and provide FTP access also.

Regards

#245017 Copied In reply to: Typography Issue

Rose Tyler

Support staff

July 22, 2020 at 09:49

Hello,

Change this custom CSS code – http://prntscr.com/tmfmdn to 100%.

Regards

#245015 Copied In reply to: Tab is abnormal
Rose Tyler

Support staff

July 22, 2020 at 08:34
Hello,

1) As I can see, Header builder is enabled on your site but no elements are added in the content – http://prntscr.com/tme1lr
Watch these videos – https://www.youtube.com/watch?v=RbdKjQrFnO4&list=PLMqMSqDgPNmDu3kYqh-SAsfUqutW3ohlG and create header for desctop and mobile depends on your needs. Also, you can import one from our demos – http://prntscr.com/tme36q
2) Add the next code in Theme Options > Theme Custom CSS:

.et-notify[data-type=success] { background: #cb9a79; }

Regards
#245010 Copied In reply to: Issues with Elementor
Rose Tyler

Support staff

July 22, 2020 at 08:20

Hello,

I’ve changed the text in translation files using Loco translate plugin, the plugin is disabled now, please check – http://prntscr.com/tmdv21 > http://prntscr.com/tmdvss

Regards

#245009 Copied In reply to: how to change sale label text?

Rose Tyler

Support staff

July 22, 2020 at 08:13

Hello,

Do you have the same situation with a default theme enabled on your site? If it is independent of the theme, contact support of woocommerce.

Regards

#245008 Copied In reply to: Problem changing slug my-account to mi-cuenta

Rose Tyler

Support staff

July 22, 2020 at 07:21

Hello,

Please provide temporary wp-admin access, so we can take a closer look.

Regards

#245006 Copied In reply to: slider not coming as full screen

Rose Tyler

Support staff

July 22, 2020 at 07:18

Hello,

https://www.8theme.com/topic/how-to-change-labels-on-menu-2/#post-245003

Regards

#245005 Copied In reply to: how to change labels on menu?

Rose Tyler

Support staff

July 22, 2020 at 07:17

Hello,

Go to Loco translate > Plugins > WooCommerce > click on Sync button – https://www.8theme.com/documentation/xstore/theme-translation/translation-files-update/ , find and translate untranslated strings.

Regards

#245004 Copied In reply to: Translate problem

Rose Tyler

Support staff

July 22, 2020 at 07:12

Hello,

Thanks for using our theme.
There is no such possibility, right now. You can submit a request here – https://www.8theme.com/taskboard/

Regards

#245003 Copied In reply to: how to change labels on menu?

Rose Tyler

Support staff

July 22, 2020 at 07:10

Hello,

Yes, please follow the previous recommendation and edit the slider.

Regards

#245002 Copied In reply to: Header Size

Rose Tyler

Support staff

July 22, 2020 at 07:03

Hello,

Thanks for using our theme.
Theme Options > WooCommerce (Shop) > Single product builder > Enable Single Product Builder > Off.

Regards

#245001 Copied In reply to: Products blank page

Rose Tyler

Support staff

July 22, 2020 at 06:59

You’re welcome!

Regards

#245000 Copied In reply to: Logo details

Rose Tyler

Support staff

July 20, 2020 at 13:33

I’ve edited “Instagram Feeds – organic-cosmetics” static block, please check now.

Regards

#244862 Copied In reply to: Instagram Feeds
← 1 2 3 … 1,421 1,422 1,423 … 2,271 2,272 2,273 →

Viewing 42,660 results - 42,631 through 42,660 (of 68,187 total)

Viewing 30 posts - 42,631 through 42,660 (of 68,187 total)

← 1 2 3 … 1,421 1,422 1,423 … 2,271 2,272 2,273 →

Forum Replies Created

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