Hi,
Here is an example – http://prntscr.com/tn1ar9 , and video – https://youtu.be/BpeXfzNwkOc
Regards
Hi,
Here is an example – http://prntscr.com/tn1ar9 , and video – https://youtu.be/BpeXfzNwkOc
Regards
Hello,
Thanks for using our theme.
XStore import files you can download from this page https://www.8theme.com/downloads/ , or provide temporary wp-admin access, and we will help you http://prntscr.com/tqbjd3
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Hello,
If the problem persists still, provide a gif or video for a better understanding.
Thanks in advance.
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Hello,
Please provide URL of page from the screenshot, please.
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Provide URL of the mentioned page, please.
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Hi,
It is a known issue of the Massive Addons plugin that caused by server limits https://codecanyon.net/item/massive-addons-for-visual-composer/14429839/comments?page=36&filter=all#comment_14143143 https://codecanyon.net/item/massive-addons-for-visual-composer/14429839/comments?filter=all&page=79#comment_18501820 You need to contact the hosting provider and ask to increase the maximum body length value, then you will be able to edit pages.
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Hello,
1) I can see the Filter button – http://prntscr.com/tp8e7w Clear cache of the browser on your mobile and check one more time.
2) Please check how it works on a real device.
If you resize the browser window, page reloading is needed.
3) Provide some screenshots for a better understanding.
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Hi,
Please describe your question in more detail and provide temporary wp-admin access.
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Hello,
Try to add the next code in Theme Options > Theme Custom CSS:
.post-comments-count, .meta-post .meta-divider:nth-child(4) {
display: none;
}
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Hello,
Thanks for using our theme.
Please describe the result you want to achieve in more detail.
swiper slider – works on all pages from our script, use a browser inspector tool to check classes https://prnt.sc/tp7dou
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Dear,
I do not see any issue http://prntscr.com/tp77oi it is the functionality of the Wishlist plugin, we can point you to settings page but additional customization is out of scope our basic support.
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No, the mentioned result can’t be achieved by CSS customization only.
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Hello,
Please describe the problem in more detail with screenshots.
Lightshot Screenshot tool https://app.prntscr.com/en/index.html makes screenshots and generates links then you can provide links of screenshots here.
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Hello,
What page editor do you use? Is Massive Addons for WPBakery Page Builder plugin enabled? Try to disable this plugin and check pages then. Let us know the result.
Also, check the server error logs and provide a list of errors that you have there.
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Hello,
Thanks for using our theme.
Here you can find a detailed explanation – https://www.8theme.com/documentation/docs/activation-and-purchase-codes/
https://www.8theme.com/documentation/xstore/plugins/plugins-update/
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Here it is – http://prntscr.com/tov875
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Hello,
All available settings you can find in Dashboard > YITH > Wishlist > Wishlist page options > Wishlist Detail Page > In wishlist table show
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Error: Connection timed out after 20 seconds of inactivity
Error: Could not connect to server
Do you have any limits for connections from other countries?
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Yes, please see screenshot – http://prntscr.com/tousnn
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Hello,
There is no such possibility, by default. You can submit a request here – https://www.8theme.com/taskboard/
Also, try our Swap effect – Theme Options > WooCommerce (Shop) > Shop > Products style > Image Hover Effect.
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Hello,
Dashboard > Pages > edit Shop page > [8theme] Layout options > Sidebar Position > inherit.
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Hello,
Please check now. Read more – https://www.8theme.com/documentation/xstore/plugins/wishlist/
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Hello,
1) Theme Options > Header builder > Mobile menu > Dropdown Opening Action
2) Please describe the problem in more detail, provide a screenshot and temporary wp-admin access http://prntscr.com/tosnbm
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I’ve sent this problem to our technicians team and will let you know once get an answer. Please wait.
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Thanks for the reply. Please provide FTP access also.
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Hello,
As I can see, you have enabled the Single product page builder, in this case, you need to change width of sections – http://prntscr.com/tos6fi Play with available settings to achieve the desired result, or disable the single product builder and use one of default page layouts.
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Hello,
Thanks for contacting us.
Have you selected a demo version that was created using Elementor builder?
Please provide temporary wp-admin access.
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Hello,
Thanks for contacting us.
Please provide URL, temporary wp-admin, and FTP access, so we can take a closer look
http://prntscr.com/tormpx
Regards