Page 1420 – 8theme.com

Forum Replies Created

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Rose Tyler

Support staff

July 26, 2020 at 09:55

Hello,

You can try to use an additional plugin or contact woocommerce support to get some advice.

Regards

#245450 Copied In reply to: Header Issue;

Rose Tyler

Support staff

July 26, 2020 at 09:44

Hello Fredny,

Submit a new topic, describe the situation in more detail, and provide temporary wp-admin access, so we can take a closer look.

Regards

#245449 Copied In reply to: Website layout not proper after demo installation

Rose Tyler

Support staff

July 26, 2020 at 09:41

Contact your hosting provider and ask FTP host, FTP login, and FTP pass.
Provide us with this information and I will send your request to one of our technicians.

Regards

#245447 Copied In reply to: Product Image Swap not Working

Rose Tyler

Support staff

July 26, 2020 at 09:39

Hello,

As I can see, you created Size attribute but not products with them – http://prntscr.com/toomuf , looks like you are using local attributes for products http://prntscr.com/toon41 To be able to use filters, you need to use global attributes
Read more – https://docs.woocommerce.com/document/variable-product/
If you want to use our variation swatches, watch this video – https://youtu.be/LgzC4iK-j6A

Regards

#245446 Copied In reply to: Filter not working

Rose Tyler

Support staff

July 26, 2020 at 09:32

Provide temporary FTP access also.

Regards

#245443 Copied In reply to: Product Image Swap not Working

Rose Tyler

Support staff

July 26, 2020 at 09:30

Hello,

Please see screenshot – http://prntscr.com/tool42

Regards

#245442 Copied In reply to: Some Elements are not coming on pages of Xstore Theme

Rose Tyler

Support staff

July 26, 2020 at 09:01

Hello,

I can’t log in your site – http://prntscr.com/toob03
Swap doesn’t work when variations are selected – http://prntscr.com/tooc9x It is not a bug but predefined behavior.

Regards

#245439 Copied In reply to: Product Image Swap not Working

Rose Tyler

Support staff

July 26, 2020 at 08:54

Hello Omsatva,

Please check the site now.
Let us know if you need any further assistance.

Regards

#245438 Copied In reply to: Website layout not proper after demo installation

Rose Tyler

Support staff

July 26, 2020 at 07:21

Hello,

I would recommend you to contact WooCommerce with this question. Likely an additional plugin should be installed. Please note that we do not give a guaranty for full theme compatibility with all existing 3rd party plugins.

Regards

#245429 Copied In reply to: Tracking Order with phone number

Rose Tyler

Support staff

July 26, 2020 at 07:18

Hello,

At first sight, your problem doesn’t relate to our theme and you need to contact the plugin support. You can check how it works with a default theme. If the situation is really independent of the theme, the plugin support should be able to help you.

Regards

#245428 Copied In reply to: How to update shop page banner and content.

Rose Tyler

Support staff

July 25, 2020 at 16:42

Hello,

Try to disable all third-party plugins that do not come bundled with our theme https://www.8theme.com/documentation/xstore/plugins/included-plugins/ , clear cache, and check images then.

Regards

#245390 Copied In reply to: Some Elements are not coming on pages of Xstore Theme

Rose Tyler

Support staff

July 25, 2020 at 16:35

Hello,

Sorry but your request is a bit unclear for me. Provide a mockup on how it should be.

Regards

#245389 Copied In reply to: change single product site

Rose Tyler

Support staff

July 25, 2020 at 16:31

Delete this code – http://prntscr.com/toeqj5 and just set the desired hover color via Theme Options > Footer > Footer styling > Footer Links > Hover

Regards

#245388 Copied In reply to: Remove animated underline from buttons

Rose Tyler

Support staff

July 25, 2020 at 16:26

I did nothing with images.
As I can see, your images on the single product page are displayed just fine now. Have you sorted out?

Regards

#245387 Copied In reply to: I encountered some errors after importing the demo

Rose Tyler

Support staff

July 25, 2020 at 16:24

Hello,

WooCommerce > Settings > Products > Inventory > Out of stock visibility > Hide out of stock items from the catalog – try this option.
If this doesn’t give the desired result, submit your request here – https://www.8theme.com/taskboard/

Regards

#245386 Copied In reply to: Filter with only stock variations.

Rose Tyler

Support staff

July 25, 2020 at 16:20

Please set administrator role for the user in Dashboard.

Regards

#245384 Copied In reply to: Filter not working

Rose Tyler

Support staff

July 25, 2020 at 16:19

Hello,

I do not see any problem with the sale label – http://prntscr.com/toelzl

Regards

#245383 Copied In reply to: Percentage Value is not showing

Rose Tyler

Support staff

July 25, 2020 at 16:18

Hello,

Please provide temporary wp-admin access, so we can take a closer look.

Regards

#245382 Copied In reply to: Gallery – Single Product Page

Rose Tyler

Support staff

July 25, 2020 at 16:17

Hello,

Edit Footer static block depends on your needs, for example, http://prntscr.com/toekve and delete this margin – http://prntscr.com/toekm7 – http://prntscr.com/toekav

Regards

#245381 Copied In reply to: Footer

Rose Tyler

Support staff

July 25, 2020 at 16:13

Hello,

1) Please provide URL for better understanding your question.
2) We don’t have such option. You can enable “Redirect to the cart page after successful addition” in WooCommerce > Settings > Products > Add to cart behaviour.

Regards

#245380 Copied In reply to: Buy Now button beside add to cart in single product

Rose Tyler

Support staff

July 25, 2020 at 14:12

You’re welcome!

Regards

#245371 Copied In reply to: text center setting

Rose Tyler

Support staff

July 25, 2020 at 14:12

Hello,

Thanks for the report.
Please provide temporary wp-admin access.

Regards

#245370 Copied In reply to: Products not showing correctly

Rose Tyler

Support staff

July 25, 2020 at 12:29

Hello,

As I can see, theme settings work fine – http://prntscr.com/tobypf > http://prntscr.com/tobyu6
Font for headings, like this one – http://prntscr.com/tobze8, can be changed via Theme options too – http://prntscr.com/tobznz

Regards

#245364 Copied In reply to: accidentally erased the prefooter static block

Rose Tyler

Support staff

July 25, 2020 at 12:23

Hello,

Describe the desired result in more detail with screenshots and provide URL of the mentioned page.
Please note that we can help with questions that are related to the theme (functionality/styling) only.

Regards

#245362 Copied In reply to: Unknown image in mozilla

Rose Tyler

Support staff

July 25, 2020 at 12:19

Hello,

Delete this margin – http://prntscr.com/tobvlx and set 0px here – http://prntscr.com/tobvt3
> http://prntscr.com/tobvuv

Regards

#245361 Copied In reply to: text center setting

Rose Tyler

Support staff

July 25, 2020 at 12:16

Hello,

Please provide temporary wp-admin access, so we can take a closer look.

Regards

#245360 Copied In reply to: Filter not working
Rose Tyler

Support staff

July 25, 2020 at 07:56
Hello,

Thanks for the report.
Add this code in Theme Options > Custom CSS, as a temporary solution, it will be fixed in the next update of the theme

.single-product form.cart { margin-top: 25px; }

Regards
#245350 Copied In reply to: sold individually option causing the product layout to break
Rose Tyler

Support staff

July 25, 2020 at 07:48

Hello,

Thanks for letting us know.

Regards

#245347 Copied In reply to: slider menu issue
Rose Tyler

Support staff

July 25, 2020 at 07:43
Hello,

Go to Theme Options > Theme Custom CSS > Desctop and change this code http://prntscr.com/to91wt
to

.footer-widgets .footer-widget a:not(.btn):hover:after { width: 100%; }

Regards
#245345 Copied In reply to: Remove animated underline from buttons
Rose Tyler

Support staff

July 25, 2020 at 07:37

Hello,

Follow this article – https://www.8theme.com/documentation/xstore/plugins/plugins-update/ , try to update the plugin via FTP.

Regards

#245343 Copied In reply to: Plugins are not being updated
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Viewing 42,600 results - 42,571 through 42,600 (of 68,187 total)

Viewing 30 posts - 42,571 through 42,600 (of 68,187 total)

← 1 2 3 … 1,419 1,420 1,421 … 2,271 2,272 2,273 →

Forum Replies Created

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