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Topic: slider menu issue - by ubernaut - on WordPress WooCommerce support

ubernaut

Participant

July 21, 2020 2:05 am

we were trying to use a higher resolution background image for the slider and it has caused the slider to overrun the menu i tried adjusting the settings but maybe i don’t understand slider revolution well enough to fix it, no matter i enter for height it still does this:

https://imgur.com/a/FOiB0hx
Theme version: 4.3.1

#244907 copied to clipboard

Olga Barlow

Support staff

July 21, 2020 8:50 am

Hello,

Could you, please, provide us with temporary WP Dashboard access to your site to check the settings and help you?

Regards

#244918 copied to clipboard

ubernaut

Participant

July 21, 2020 2:35 pm

you still have access with the username ‘8themes’ using the email ‘8themes@gmail.com’ thanks! 🙂

#244957 copied to clipboard

Olga Barlow

Support staff

July 22, 2020 1:28 pm

Hello,

I have checked your site and don’t see the mentioned issue http://prntscr.com/tmjv0v

Regards

#245041 copied to clipboard

ubernaut

Participant

July 24, 2020 11:28 pm

yeah idk its not happening now for whatever reason. 🙂

#245310 copied to clipboard

ubernaut

Participant

July 24, 2020 11:28 pm

fyi still cant close tickets in safari for mac. 🙂

#245311 copied to clipboard

Rose Tyler

Support staff

July 25, 2020 7:48 am

Hello,

Thanks for letting us know.

Regards

#245347 copied to clipboard

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