Hi,

Your site under maintenance mode, so we can’t check it. Please provide temporary wp-admin access.

Regards

Hello,

1) There is no such possibility, for the rating. you can submit a request here – https://www.8theme.com/taskboard/
To align products, you can add the next code in Theme Options > Theme Custom CSS:

.main-products-loop .product, .products-loop .product, .carousel-area .product-slide .product {
    display: flex;
    justify-content: center;
}
.products-loop .ajax-content, .products-loop {
    display: flex;
    flex-wrap: wrap;
    flex: 1;
}
.content-product {
    flex-direction: column;
    justify-content: space-between;
    display: flex;
    flex: 1;
}
.content-product .quantity-wrapper {
    margin-right: auto;
	margin-left: auto;
}

2) Try to add a few products here, by name https://prnt.sc/u219g4 , then delete and check if all products can be shown then.

Regards

Hello,

You can add the next code in Theme Options > Theme Custom CSS:

.woocommerce-wishlist .page-heading {
    background-image: none;
}

Regards

Hello,

As I can see, static blocks can be edited – https://prnt.sc/u210j6
Please clear cache and check one more time.

Regards

Hello,

Thanks for using our theme.
These strings come from XStore Core plugin, go to Loco translate > Plugins > XStore Core > New language > Choose a language + Choose a location – System > Start translating.

Regards

Hi,

Update Massive Addons plugin https://www.8theme.com/documentation/xstore/plugins/plugins-update/

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Hello,

Please provide temporary wp-admin and FTP access, so we can take a closer look.

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Hi,

The main reason for the problem is the new WordPress 5.5. At this moment we are working on a big update XStore 7.0 and it will be released soon. Meanwhile, you need to downgrade the WP version – https://techmighty.co.in/downgrade-wordpress-5-5-to-5-4-2-manually/ or update Massive Addons plugin https://www.8theme.com/documentation/xstore/plugins/plugins-update/

Regards

Dear,

You are using 6.3.9v of the theme, but you need to update the theme to 6.3.9.1v, follow this article – https://www.8theme.com/documentation/xstore/theme-installation/theme-update/ Archive of the latest version can be downloaded from this page – https://www.8theme.com/downloads/

Regards

Hi,

Error: Connection timed out after 20 seconds of inactivity
Error: Could not connect to server

Do you have any limits for connections from other countries?

Regards

Hello,

The main reason for the issue is the new WordPress 5.5. At this moment we are working on a big update XStore 7.0 and it will be soon realized. Meanwhile, you need to downgrade the WP version – https://techmighty.co.in/downgrade-wordpress-5-5-to-5-4-2-manually/

Regards

Hello,

Archives of latest versions you can download from this page https://www.8theme.com/downloads/ and do the update via FTP, then clear cache and register the theme.

Regards

Hello,

What version of WordPress do you use? if this is the latest one (5.5), you need to update the theme and bundled plugins – https://www.8theme.com/documentation/xstore/theme-installation/theme-update/ https://www.8theme.com/documentation/xstore/plugins/plugins-update/

Regards

Hi Backes1,

Go to Appearance > Themes > install and activate Storefront theme and test if you have the same problem when the default WooCommerce theme is activated. Keep in mind that widgets could be messed up after switching and you will need to place them back once enable XStore again.
Let me know if you have the mentioned issue with the product when the default theme is activated.

Regards

I’ve passed this question to our technicians and will let you know once it will be fixed. Please be patient.

Regards