Hello,
You need to clear all cache including cache of browser on your mobile.
About text in the Footer, go to Theme Options > Footer > Styling > Footer Text Color Scheme > Light.
Regards
Hello,
Please update the theme and Core plugin – https://www.8theme.com/documentation/xstore/theme-installation/theme-update/ https://www.8theme.com/documentation/xstore/plugins/plugins-update/
Clear all cache after the update, and try to add a product to cart then.
Our theme supports PHP 7.4.5v. What problems do you have with PHP 7.0?
Regards
Hello,
You need to clear all cache including cache of browser on your mobile.
About text in the Footer, go to Theme Options > Footer > Styling > Footer Text Color Scheme > Light.
Regards
Hello,
You need to clear cloudflare CDN cache.
Regards
Hello,
Latest versions of these plugins you can download from this page – https://www.8theme.com/downloads/ or install via XStore > Plugins Installer > https://prnt.sc/xn4lvz
Read more – https://www.8theme.com/documentation/xstore/plugins/activation-and-purchase-codes/ https://help.market.envato.com/hc/en-us/articles/213762463-Bundled-Plugins
Regards
Hello,
Thanks for contacting us.
1) Please provide temporary wp-admin and FTP access.
Create an account via Dashboard (Users > Add new) with administrator role http://prntscr.com/s3rc9m > provide us with username and password via the Private Content area http://prntscr.com/s5mao7 You can use any email for it. If you do not know how to create FTP contact with your hosting provider, they will help you.
2) Edit page > change links https://prnt.sc/xn4fwx
Regards
Hello,
There is no possibility to add the search into the Mobile panel.
Regards
Hello,
Thanks for using our theme. You can activate it now.
Regards
Hello,
It is because you have not activated “Variation gallery”. Please go to Theme Options > WooCommerce (Shop) > Single product page > Variation gallery > On.
Regards
Hi,
There is a bug. I’ve passed it to one of our technicians. I will let you know once it will be fixed. Please do not change credentials.
Regards
Hello,
Thanks for the reply.
Please provide screenshots or links of pages where images are missing.
Theme Options > WooComerce > Shop > Shop page layout > Sidebar position. Theme Options > Blog > Blog layout > Sidebar Position or Show Sidebar Only On Blog Page.
Regards
Hello,
Thanks for contacting us.
What demo version do you want to import? WPBakery or Elementor builder?
Please provide URL of your site and temporary wp-admin access.
Regards
You can download the plugin from this page – https://www.8theme.com/downloads/
If you want to run the fresh WordPress installation you can use WordPress Database Reset plugin https://wordpress.org/plugins/wordpress-database-reset/ The plugin can be used to remove all the existing content and install a new version from scratch. It is recommended to disable the theme https://prnt.sc/unle03 before the reset.
Regards
Hello,
I’ve re-installed the Core plugin (it looks like not all files of the plugin were uploaded).
Please check your site now.
Let us know if you need any further assistance.
Regards
Hello,
Thanks for contacting us.
Do you want to install this version https://xstore.8theme.com/elementor/demos/home-decor/ ?
Please provide URL and temporary wp-admin access.
Regards
Hi,
Please check your site now.
Let us know if you need any further assistance.
Regards
As I can see, Quantity is disabled for the Cart – https://prnt.sc/xlxn7y
Regards
Hello,
Thanks for contacting us.
Do you mean WBPakery https://xstore.8theme.com/demos/2/niche-market/ or Elementor version https://xstore.8theme.com/elementor/demos/niche-market/ ?
Please provide temporary wp-admin access.
Regards
Hello,
Thanks for contacting us.
Sometimes when you import a demo with a great number of images the server timeout is not enough to import all the media that demo has and this error occurred. You can choose the demo import again and at the demo content installation step don’t check all but media only https://gyazo.com/647b0452f7c5d8ddb3ebcf966506dcc0
Provide URL of your site and temporary wp-admin access, so we can take a closer look at the situation with the sidebar and images.
Regards
Hello,
Thanks for using our theme.
You can update the parent theme and XStore Core plugin, it should not cause any problem, just do a backup before the update – https://www.8theme.com/documentation/xstore/theme-installation/theme-update/
Regards
Hello,
Thanks for using our theme.
Have you cleared cache? Provide URL and temporary wp-admin access.
Regards
Hello,
Add the next code in Theme Options > Theme custom CSS:
.header-top .wpml-ls-legacy-dropdown .wpml-ls-sub-menu a {
width: 100%;
padding: 6px 10px;
}
.header-top .wpml-ls-legacy-dropdown a.wpml-ls-item-toggle {
padding-left: 10px;
}
Regards
Hi,
Go to Theme Options and edit the color in the code depends on your needs.
If you need our assistance, provide URL of the site and temporary wp-admin access.
Regards
Hello,
Create a static block then add the shortcode of the block into short product description area, for example – https://prnt.sc/xlf6bg
On our demo, we use Single Product Builder – https://prnt.sc/xlfawh https://prnt.sc/xlfbsx https://prnt.sc/xlfcqt https://prnt.sc/xlfd9m
Regards
Hello,
Theme Options > Header builder > Mobile header > delete unrequireed elements – https://prnt.sc/xleu1q
Regards
Please provide temporary wp-admin access.
Regards
I am glad that you sorted it out.
Regards
Hello,
There is no such option, you can submit a request here – https://www.8theme.com/taskboard/
Regards
Add this code in Theme Options > Theme Custom CSS > Custom CSS for mobile:
.products-grid .product {
width: 100% !important;
}
Regards
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