Mobile not workng correctly since update

This topic has 6 replies, 3 voices, and was last updated 3 years ago ago by Rose Tyler

  • Avatar: G
    R
    Participant
    January 26, 2021 at 04:21

    My website is not looking right since I updated today. There is a round white circle hoover when you scroll up or down, also my footer doesn’t look correct.

    Please, contact administrator
    for this information.
    5 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 26, 2021 at 08:20

    Hello,

    You need to clear all cache including cache of browser on your mobile.
    About text in the Footer, go to Theme Options > Footer > Styling > Footer Text Color Scheme > Light.

    Regards

    Avatar: JFOC
    JFOC
    Participant
    January 26, 2021 at 09:11

    There is a bug in your newest update btt-button.php seems to be wrong!
    Making a big white circle on the screen with the ‘right arrow’

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 26, 2021 at 09:16

    Dear JFOC,

    You just need to clear cache of a plugin/server/CDN.
    Please submit a new topic and provide URL of your site + temporary wp-admin access, if you need any assistance from our side.

    Regards

    Avatar: G
    R
    Participant
    January 26, 2021 at 16:44

    Why submit a new topic when this is the topic here and it hasn’t been solved? I tried clearing cache and it’s still not working. The white circle is still showing on mobile app. I already provided wp-admin access. But here it is again:

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 26, 2021 at 16:51

    Dear G,

    It was an answer for another user, not for you https://prnt.sc/xnyn05
    On your site – https://prnt.sc/xnyoiq and mobile – https://prnt.sc/xnyt97 Please clear cache of your mobile browser.

    Regards

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