Page 1229 – 8theme.com

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Rose Tyler

Support staff

February 17, 2021 at 15:43

Edit description of the product using Elementor, for example – https://prnt.sc/zv4kbv
It is HTML – https://prnt.sc/zv4s1z right now, so font of headings you can change via Theme Options > Typography > Headings.

Regards

#274818 Copied In reply to: Некорректно работает тема

Rose Tyler

Support staff

February 17, 2021 at 15:31

Hello,

Edit your Home page > settings of Products element > edit Products Data, for example – https://prnt.sc/zv3k8t

Regards

#274815 Copied In reply to: HOW TO PUBLISH PRODUCTS

Rose Tyler

Support staff

February 17, 2021 at 15:28

Update the theme and Core plugin – https://prnt.sc/zv34k2
https://www.8theme.com/documentation/xstore/theme-installation/theme-update/
https://www.8theme.com/documentation/xstore/plugins/plugins-update/

Regards

#274814 Copied In reply to: Off canvas filter not showing

Rose Tyler

Support staff

February 17, 2021 at 15:26

Hi,

Thanks for using our theme.
Please provide URL.

Regards

#274812 Copied In reply to: adjusting productgrid

Rose Tyler

Support staff

February 17, 2021 at 13:31

Could you provide temporary wp-admin access?

Regards

#274800 Copied In reply to: Shop sidebar style all messed up

Rose Tyler

Support staff

February 17, 2021 at 13:06

Hello,

Do you use a File Generator? It looks like you did not include styles of the sidebar and widgets. Please check.

Regards

#274797 Copied In reply to: Shop sidebar style all messed up

Rose Tyler

Support staff

February 17, 2021 at 13:03

Hello,

Our demo uses the latest version of the theme and works fine.
Go to Theme Options > General / Layout > https://prnt.sc/zum8g6

Regards

#274795 Copied In reply to: URGENT – The latest update of Xstore theme is NOT Working for Niche-Market2

Rose Tyler

Support staff

February 17, 2021 at 12:58

You’re welcome!

Regards

#274792 Copied In reply to: tab catagory

Rose Tyler

Support staff

February 17, 2021 at 12:58

Hello,

Theme Options > WooCommerce > Single product page > Single product layout > Number Of Slides Per View

Regards

#274791 Copied In reply to: Reduce preview number of thumbnail images

Rose Tyler

Support staff

February 17, 2021 at 11:55

Hello,

Theme options > Products Page Layout > Sidebar position

Regards

#274781 Copied In reply to: How to add sidebar to Categories

Rose Tyler

Support staff

February 17, 2021 at 11:52

Hi,

1. Theme Options > Header builder > Multiple header > create a new header and set it for the desired page, go to Header templates and import header of the demo.
Provide temporary wp-admin access, I will add Footer static block, then you will be able to set it for the page.
2. On a particular page or for all products on the site? Edit page > settings of Products element > Product Content effect, or Theme Options > WooCommerce > Shop > Products style > https://prnt.sc/zud72v
3. Please see screenshots – https://prnt.sc/zudb7n https://prnt.sc/zudbxp https://prnt.sc/zudcvf https://prnt.sc/zuddpg https://prnt.sc/zudk9x https://prnt.sc/zudgvg https://prnt.sc/zudi6d
4. Theme Options > WooCommerce > Single product page > https://prnt.sc/zudpqo https://prnt.sc/zudqij https://prnt.sc/zudr9l https://prnt.sc/zudsjm https://prnt.sc/zudu61
5. Theme Options > Blog > https://prnt.sc/zudx6l https://prnt.sc/zudxyy https://prnt.sc/zudyog https://prnt.sc/zudza1

Regards

#274779 Copied In reply to: Another demo pate want to use

Rose Tyler

Support staff

February 17, 2021 at 11:38

Hello,

Delete the previous custom CSS code.
You just need to disable Header overlap in Theme Options > Header builder https://prnt.sc/zuccj7 , and add margin for Main header – https://prnt.sc/zucbng

Regards

#274777 Copied In reply to: Product Page

Rose Tyler

Support staff

February 17, 2021 at 11:30

Have a nice day too!

Regards

#274771 Copied In reply to: How to….
Rose Tyler

Support staff

February 17, 2021 at 11:30
Hello,

1. Install Loco transalte plugin, create translation for the theme, change text, disable the Loco plugin.
2. Add the next code in Theme Options > Theme custom CSS:

.sidebar { padding-right: 30px; }

3. Theme Options > WooCommerce > Shop > Shop page Filters > Sidebar Widgets With Scrollable Content and Sidebar Widgets Height settings.

Regards
#274770 Copied In reply to: Changes on shop page
Rose Tyler

Support staff

February 17, 2021 at 11:23

Hello,

Thanks for using our theme.
Could you provide a screenshot?

Regards

#274767 Copied In reply to: Shop Page Customisation

Rose Tyler

Support staff

February 17, 2021 at 11:19

Hi Jancaerels,

Connect to your server via FTP and remove wp-content/fonts/open-sans/ folder. After that go to Theme Options > Typography > re-choose font and save settings.

Regards

#274766 Copied In reply to: Font Type Not Working

Rose Tyler

Support staff

February 17, 2021 at 11:10

You’re welcome!
Provide screenshots of your settings via Private content area. Lightshot screenshot tool can be used to take screenshots and share them.
Read this topic – https://www.8theme.com/topic/facebook-login-cant-login-with-facebook-please-try-again-later/#post-243772

Regards

#274764 Copied In reply to: Translations Not Showing Up

Rose Tyler

Support staff

February 17, 2021 at 11:01

Hello,

Please provide temporary wp-admin and FTP access, so we can take a closer look.

Regards

#274762 Copied In reply to: Category Product Image Roll-over – Problem with gallery slider

Rose Tyler

Support staff

February 17, 2021 at 10:58

Hello,

Edit page > find tabs with Products element, enter category in settings of the element, for example https://prnt.sc/zqqz1h

Regards

#274759 Copied In reply to: tab catagory

Rose Tyler

Support staff

February 17, 2021 at 10:56

Hi,

It is answered – https://prnt.sc/zu7655 > https://prnt.sc/zu78i2
Is there anything else I can help you with?

Regards

#274758 Copied In reply to: How to….

Rose Tyler

Support staff

February 17, 2021 at 10:26

Hello Philbuzz,

Connect to your server via FTP and remove wp-content/fonts/lato/ folder. After that go to Theme Options > Typography > re-choose font and save settings.

Regards

#274752 Copied In reply to: Font Type Not Working

Rose Tyler

Support staff

February 17, 2021 at 10:19

Hello,

1/ You can simply select without sidebar in your Customizer->Blog -> Blog layout (http://prntscr.com/zu2elj)
2/ or you can only set it up by selecting the without sidebar on each new page created

Regards

#274751 Copied In reply to: How to set default value of sidebar position to "Without" for new page

Rose Tyler

Support staff

February 17, 2021 at 10:18

Hello,

Reply times can vary from time to time and be up to 24 hours Monday – Friday and up to 48 hours on weekends, Sat-Sun. But is usually faster than that.
We do not forget about you. Check now – https://prnt.sc/zu1z88
There is a delay between releasing the update and appearing it in the Dashboard. Wait a few hours, then go WP Dashboard > Updates > press “check updates” link to force check.

Regards

#274750 Copied In reply to: How to….

Rose Tyler

Support staff

February 17, 2021 at 10:14

We can’t login – https://prnt.sc/zu27dw Please check.

Regards

#274749 Copied In reply to: Static blocks don't work properly when I install W3 Total Cache

Rose Tyler

Support staff

February 17, 2021 at 10:06

Hello,

We can’t see your screenshot, so the problem is unclear. Please upload screenshots here – https://dropmefiles.com/ and provide us with URL via Private Content area.
Describe in more detail what exactly not working properly. Provide temporary wp-admin access.

Regards

#274746 Copied In reply to: XStore WordPress Theme not working properly.

Rose Tyler

Support staff

February 17, 2021 at 09:57

Hi,

As I can see, you are using Elementor Pro. Contact support of the plugin to get assistance with the popup.

Regards

#274743 Copied In reply to: Age verify pop up

Rose Tyler

Support staff

February 17, 2021 at 09:53

Hello,

Please provide URL of the post and temporary wp-admin access.

Regards

#274741 Copied In reply to: xstore post

Rose Tyler

Support staff

February 17, 2021 at 09:52

Hello,

Thanks for the reply.
Let us know if you need any further assistance.

Regards

#274740 Copied In reply to: Некорректно работает тема

Rose Tyler

Support staff

February 17, 2021 at 09:48

Hello,

You need to have only 1 account connected. Delete both and then add 1 account.
After that, go to settings of the Instagram element on your page, and select Instagram user.

Regards

#274739 Copied In reply to: IG feed error

Rose Tyler

Support staff

February 17, 2021 at 09:45

Hello,

Try to disable all the third-party plugins, that do not come bundled with XStore https://www.8theme.com/documentation/xstore/plugins/included-plugins/ , clear cache, and check then.
Update the theme and Core plugin – https://www.8theme.com/documentation/xstore/theme-installation/theme-update/ https://www.8theme.com/documentation/xstore/plugins/plugins-update/

Regards

#274737 Copied In reply to: Single Product page doesn't work properly
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Viewing 36,870 results - 36,841 through 36,870 (of 68,231 total)

Viewing 30 posts - 36,841 through 36,870 (of 68,231 total)

← 1 2 3 … 1,228 1,229 1,230 … 2,273 2,274 2,275 →

Forum Replies Created

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