Rose Tyler

Please check FTP access. Provide them (FTP host, FTP login, FTP pass, FTP port) like text, not screenshot.
Thanks in advance.

Regards

Hi,

You can use any email for it. Here is our email – 8themes@gmail.com
If you do not know how to create FTP contact with your hosting provider, they will help you.

Regards

Hello,

Please provide temporary wp-admin and FTP access.

Regards

Hello,

You’re welcome!

Regards

Hello,

Thanks for using our theme.
Have you sorted out with the single product page https://prnt.sc/11sh7sj ?
About the category page, contact the support of the plugin first. Let us know if any assistance will be needed from our side.

Regards

Hello,

1) Try to add the next code in Theme Options > Theme custom CSS > Custom CSS for desctop:

.main-products-loop .products-list .product {
    display: flex;
}
.products-list {
    display: flex;
    flex-wrap: wrap;
    flex: 1;
}
.products-list .content-product {
    justify-content: space-between;
    display: flex;
    flex: 1;
}

2) Theme Options > Theme custom CSS > Custom CSS for mobile:

.products-list .content-product .quantity-wrapper {
    width: 100% !important;
    justify-content: center;
}

3) Yes, it is correct, because the List view shows 2 products for desktop, by default. You can change columns for the grid view only, for example, here is 3 columns – http://prntscr.com/11sgj33
5) Custom CSS for mobile:

.shop-full-width .main-products-loop .products-list .product {
    width: 50% !important;
}

4) Theme Options > WooCommerce > Shop > Products style > Hover buttons on mobile

Regards

Hello,

Thanks for letting us know.

Regards

Hi,

Clear cache and check the frontend then.

Regards

Hello,

Theme Options > Speed Optimization > Menu Cache > Off.
Clear cache of your browser – https://support.google.com/accounts/answer/32050?co=GENIE.Platform%3DAndroid&hl=en

Regards

Hello,

Theme Options > Typography > Paragraph Font-Size (Px)
or use the next custom CSS code:

.woocommerce-tabs p {
    font-size: 16px;
}

Regards

Please provide URL of your Shop page and temporary wp-admin access.

Regards

Hello,

Filter products by price widget takes price range automatically based on the min and max price of existing products.

Regards

Hello,

Thanks for using our theme.
We can’t log in. Please check wp-admin credentials.
Try to disable all the third-party plugins (including cache plugins), that do not come bundled with XStore https://www.8theme.com/documentation/xstore/plugins/included-plugins/ , clear cache of browser, and check how the gallery works then.

Regards

Hello,

I’ve passed this question to our technicians. They will check it after the weekend.

Regards

Hello,

Thanks for contacting us.
We are working on the AMP version still, it is not released officially yet. Follow our changelog – https://xstore.8theme.com/update-history/

Regards