Hello, Massimo,

Thank you for reaching out to us.

Here is a video comparison of your product page and demo page – https://gyazo.com/37b77ed403ce5c9cfb6038a61efd3862
We kindly ask for further clarification regarding your request, as it is currently a bit unclear to us.

Zoom on hover shows the image in real size it was uploaded on the site.

Best Regards,
8Theme’s Team

Hello, GBDesignStudio,

We appreciate your prompt response.

Here is what we see on your site – https://prnt.sc/L-NB_wgm-Dwu Please clear cache of the browser.

Best regards,
8Theme’s Team

Hello, BeBoOo,

Thank you for reaching out to us.

We sincerely apologize for the inconvenience you’re experiencing with the mega menu. It seems that the issue may be related to the cache plugin. To assist you better, we kindly request that you try clearing the cache or temporarily disabling the cache plugin to see if the issue persists. Additionally, please ensure that both the theme and all plugins are updated to their latest versions.

If the issue only occurs when the cache plugin is active, we recommend reviewing the specific plugin settings to identify which option may be causing the problem. You may also want to reach out to the plugin’s support team for further assistance.

We appreciate your cooperation.

Best regards,
8Theme’s Team

Hello, GBDesignStudio,

Thank you for reaching out to us.

.et-cart-progress .et_cart-progress-bar::-webkit-progress-value{
background-color: blue !important;
}

Best regards,
8Theme’s Team

Hello, Carliczyk,

Thank you for reaching out to us.

Please try to use this element on the Search results page – https://prnt.sc/U_hyvs5Bdz2D

Best regards,
8Theme’s Team

Hello, Belen,

Thank you for reaching out to us and for choosing XStore.

We noticed that you have asked two questions simultaneously. To ensure better understanding and more efficient support, we kindly ask that you separate your inquiries in the future by creating individual topics for each question on the support forum.

1/ Could you please provide more details regarding your request and specify the assistance you require from our side?

2/ To align products in a grid (Shop) to the same height, even when they contain varying amounts of information, you can use custom CSS code, for example:

.etheme-product-grid-item {
    flex-direction: column;
    justify-content: space-between;
    display: flex;
    height: 100%;
}

Warm Regards,
The 8Theme Team

Hello, Martin,

We’ve created screenshots for you:
https://prnt.sc/frlVKYipaTNj > https://prnt.sc/EJ4CG5V8HMDe > https://prnt.sc/EHGt9k2nTSQx

Warm Regards,
The 8Theme Team

Hello, Rafael Santos,

We appreciate your prompt response.

Please try to set – https://prnt.sc/h92o9OpZRZXe and https://prnt.sc/CrWe_F9lc9X3

Any email address can be used for the new account, it does not have to be your personal email.

Best Regards,
8Theme’s Team

Hello, Dave,

XStore Builders > Archive Products > edit template https://www.8theme.com/documentation/xstore/xstore-builders/xstore-products-archive-builder-with-elementor/ > settings of the Spotlight element > style https://prnt.sc/iQUwVoyIMnuQ https://prnt.sc/2JRj9vAnmame

You can disable New and Sale https://prnt.sc/gGsb1ooqBXXP , or translate them using Loco Translate or another plugin. The translation should be done for the XStore theme and Core plugin – https://www.8theme.com/documentation/xstore/theme-translation/base-theme-translation/

Best regards,
8Theme’s Team

Hello, Diderino,

Thank you for reaching out to us.

We have reviewed the images you attached and understand that there are two Mailchimp newsletter checkboxes appearing.

It seems that you are using the Mailchimp for WooCommerce plugin. We kindly suggest either adjusting the plugin settings or disabling it to resolve the issue.

Best Regards,
8Theme’s Team

Hello, Oliver,

Thank you for reaching out to us.

Please describe the desired result in more detail.

Additionally, test available settings in Appearance > Widgets > Shop sidebar https://prnt.sc/ZZV1uk3yBKBn

Best Regards,
8Theme’s Team

Hello, MAHDAR,

Could you please confirm if the issue persists when the cache plugin is completely disabled? Kindly let us know the results of this test.

Best regards,
8Theme’s Team

Hello, DonDigital,

Thank you for contacting us and for using XStore.

Could you please provide temporary wp-admin access? We need to check your settings first.

To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

Best regards,
8Theme’s Team

Hello, Dave,

Thank you for contacting us and for using XStore.

Could you please provide temporary wp-admin access?

To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

Best regards,
8Theme’s Team

Hello AJ,

You’re welcome!

Custom CSS can be used: https://prnt.sc/kIvt7-tQkznq > https://prnt.sc/TGrwb4_hCysg

Best regards,
8Theme’s Team