Hello, Rafael Santos,

Thank you for reaching out to us and for using our products.

We have received only one screenshot from you. Kindly verify this and provide the additional screenshots if necessary.

Additionally, please share the link to the page from which the screenshot was taken, as well as temporary wp-admin access, so we can review your settings.

To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

Best Regards,
8Theme’s Team

Hello, QaQako,

We hope you’re doing well.

Thank you for reaching out to us. To change the size of the button icon alone, you can apply custom CSS to target the icon specifically: https://prnt.sc/OKUS4L_1qQLs

selector .elementor-button-icon svg {
    max-width: 50px;
    width: 50px;
    height: auto;
}

Best regards,
8Theme’s Team

Hello, Francesco,

We appreciate your prompt response.

1/ Custom CSS code can be used, for example:

.blog .meta-post, .blog .meta-post a, .blog .sidebar-widget ul li a {
    color: black;
    font-size: 14px;
}

read more https://www.w3schools.com/css/css_text.asp

2/ We’ve checked the Blog page on the site you provided and comments are already disabled.

3/ Please follow this article to translate XStore theme and Core plugin – https://www.8theme.com/documentation/xstore/theme-translation/base-theme-translation/

Best Regards,
8Theme’s Team

Hello,

Thank you for reaching out to us.

At this time, we do not have specific documentation on registering a website as an app for iOS and Android. However, we recommend exploring Progressive Web Apps (PWA) as a potential solution, which allows websites to function similarly to native apps on both platforms. You may also want to consult with a developer who specializes in mobile app development for further assistance.

If you have any other questions or need further clarification, please feel free to contact us.

Best Regards,
8Theme’s Team

Hello, JiPanditJI,

Thank you for providing the FTP username, server, and port. However, we noticed that the FTP password is missing. Could you kindly provide the FTP password as well?

Additionally, based on the screenshot you shared, it appears that the AMP version of your website is enabled plugin.https://www.8theme.com/documentation/xstore/amp-plugin/general-info-amp/ . If you are not satisfied with this version, you can easily disable it by navigating to the Plugins section and deactivating the XStore AMP

Best regards,
8Theme Team

Hello,

Private Content

Best regards,
8Theme’s Team

Hello, Hassan,

Thank you for contacting us and for using XStore.

Could you provide temporary FTP access? We will check what can be done to help you.

For FTP access, we require the following details: FTP host, FTP username, FTP password, FTP port, and FTP encryption type. If you need assistance in creating these credentials, please reach out to your hosting provider who will guide you through the process.

Best Regards,
8Theme’s Team

Hello, Manojith,

You’re welcome!

Best regards,
8Theme’s Team

Hello, Anli75,

You’re welcome!

Kind Regards,
8theme team.

Hello,

Thank you for reaching out to us.

Could you please provide more details about your request and include screenshots to help us better understand the issue?

Best regards,
8Theme Team

Hello, Diderino,

1/ We’ve uploaded a translation for the theme on your site. Please go to Loco Translate > Themes > XStore > edit translation.

2/ You need to rename this file https://prnt.sc/E3yXnleAE9O5 to xstore-core-de_DE.po and then continue the translation of the XStore Core plugin.
We will be able to rename this file for you in case you provide temporary FTP access.
For FTP access, we require the following details: FTP host, FTP username, FTP password, FTP port, and FTP encryption type. If you need assistance in creating these credentials, please reach out to your hosting provider who will guide you through the process.

Best regards,
8Theme Team

Hello, Diderino,

Unbekannte E-Mail-Adresse. Überprüfe sie noch einmal oder versuche es mit deinem Benutzernamen – https://prnt.sc/gkRzgHfwUK0m

Best regards,
8Theme Team

Hello, Anli75,

You’re welcome!

We are unsure of the exact action that caused the issue, but the solution was to re-save the WooCommerce plugin settings.

Kind Regards,
8theme team.

Hello, Tarique,

Thank you for getting in touch with us.

Please clear the cache and try to edit the header now https://prnt.sc/ZQ_p0cLYO-Sb

Note that there are two header builders available. If you wish to use the one provided in the theme options, it was necessary to disable the Elementor header builder. We have already done this on your behalf https://prnt.sc/JkxPTHoi4KSC

Best regards,
8Theme Team

Hello, Diderino,

Thank you for reaching out to us. Could you please provide more details regarding the specific areas where you are encountering this issue? This will help us better understand the situation and guide you on how to make the necessary changes.

We look forward to your response and are happy to assist you further.

Best regards,
8Theme’s Team