Forum Replies Created

Viewing 30 posts - 3,331 through 3,360 (of 68,221 total)
  • Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 25, 2024 at 09:06

    Hello, Cr3atorf1lm,

    We hope this message finds you well.

    Kindly take a moment to review the current functionality of the pagination.

    Best regards,
    8Theme’s Team

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 25, 2024 at 08:26

    Hello, GBDesignStudio,

    Thank you for reaching out to us.

    .et-cart-progress .et_cart-progress-bar::-webkit-progress-value{
    background-color: blue !important;
    }

    Best regards,
    8Theme’s Team

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 25, 2024 at 08:24

    Hello, Mecenas666,

    Thank you for reaching out to us.

    To assist you more effectively, could you kindly provide some screenshots or a video that would help us better understand the situation and your request?

    We appreciate your cooperation.

    Best Regards,
    8Theme’s Team

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 25, 2024 at 07:49

    Hello, Carliczyk,

    Thank you for reaching out to us.

    Please try to use this element on the Search results page – https://prnt.sc/U_hyvs5Bdz2D

    Best regards,
    8Theme’s Team

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 25, 2024 at 07:41

    Hello, Abdul Moiz and Rodlens Hora,

    Thank you for contacting us and for using XStore.

    XStore Builders > Single Product Builder with Elementor > edit template > add a Status and Waitlist elements https://prnt.sc/LpEFUQIgaOFA

    Warm Regards,
    The 8Theme Team

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 25, 2024 at 07:35

    Hello, Belen,

    Thank you for reaching out to us and for choosing XStore.

    We noticed that you have asked two questions simultaneously. To ensure better understanding and more efficient support, we kindly ask that you separate your inquiries in the future by creating individual topics for each question on the support forum.

    1/ Could you please provide more details regarding your request and specify the assistance you require from our side?

    2/ To align products in a grid (Shop) to the same height, even when they contain varying amounts of information, you can use custom CSS code, for example:

    .etheme-product-grid-item {
        flex-direction: column;
        justify-content: space-between;
        display: flex;
        height: 100%;
    }

    Warm Regards,
    The 8Theme Team

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 25, 2024 at 07:21

    Hello, Martin,

    You’re welcome!

    Best regards,
    8Theme’s Team

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 25, 2024 at 07:09

    Hello, Martin,

    We’ve created screenshots for you:
    https://prnt.sc/frlVKYipaTNj > https://prnt.sc/EJ4CG5V8HMDe > https://prnt.sc/EHGt9k2nTSQx

    Warm Regards,
    The 8Theme Team

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 24, 2024 at 14:58

    Hello, Cr3atorf1lm,

    Thank you for reaching out to us.

    Header Builders > search element settings > popup content https://prnt.sc/14oxGDryeB6w

    Best regards,
    8Theme’s Team

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 24, 2024 at 14:25

    Hello, Rafael Santos,

    We appreciate your prompt response.

    Please try to set – https://prnt.sc/h92o9OpZRZXe and https://prnt.sc/CrWe_F9lc9X3

    Any email address can be used for the new account, it does not have to be your personal email.

    Best Regards,
    8Theme’s Team

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 24, 2024 at 13:50

    Hello, Cr3atorf1lm,

    Thank you for contacting us and for using XStore.

    Could you please provide temporary wp-admin access? We need to check your settings first.

    To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

    Best regards,
    8Theme’s Team

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 24, 2024 at 13:47

    Hello, Dave,

    XStore Builders > Archive Products > edit template https://www.8theme.com/documentation/xstore/xstore-builders/xstore-products-archive-builder-with-elementor/ > settings of the Spotlight element > style https://prnt.sc/iQUwVoyIMnuQ https://prnt.sc/2JRj9vAnmame

    You can disable New and Sale https://prnt.sc/gGsb1ooqBXXP , or translate them using Loco Translate or another plugin. The translation should be done for the XStore theme and Core plugin – https://www.8theme.com/documentation/xstore/theme-translation/base-theme-translation/

    Best regards,
    8Theme’s Team

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 24, 2024 at 12:43

    Hello, Jure,

    Thank you for reaching out to us.

    We understand that you would like to move the price to the end of the product loop page, after the short description and attributes. We will be happy to assist you with this request using custom CSS code:

    .etheme-product-grid-content {
        display: flex;
        flex-direction: column;
    }
    .etheme-product-grid-content .price {
        order: 4;
    }
    .etheme-product-grid-content .etheme-product-grid-title { order: 1;}
    .etheme-product-grid-content .products-page-brands { order: 2; }
    .etheme-product-grid-content .woocommerce-product-details__short-description { order: 3; }

    Best Regards,
    8Theme’s Team

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 24, 2024 at 12:25

    Hello, Diderino,

    Thank you for reaching out to us.

    We have reviewed the images you attached and understand that there are two Mailchimp newsletter checkboxes appearing.

    It seems that you are using the Mailchimp for WooCommerce plugin. We kindly suggest either adjusting the plugin settings or disabling it to resolve the issue.

    Best Regards,
    8Theme’s Team

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 24, 2024 at 12:09

    Hello, DonDigital,

    Please test how the editor works with a default theme, such as Hello Elementor or Storefront. Does the issue persist?

    Best regards,
    8Theme’s Team

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 24, 2024 at 11:58

    Hello, Oliver,

    Thank you for reaching out to us.

    Please describe the desired result in more detail.

    Additionally, test available settings in Appearance > Widgets > Shop sidebar https://prnt.sc/ZZV1uk3yBKBn

    Best Regards,
    8Theme’s Team

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 24, 2024 at 11:55

    Hello, QaQako,

    Could you please provide temporary wp-admin access and the URL of page from your screenshot?
    To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

    Best regards,
    8Theme’s Team

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 24, 2024 at 11:53

    Hello, MAHDAR,

    Could you please confirm if the issue persists when the cache plugin is completely disabled? Kindly let us know the results of this test.

    Best regards,
    8Theme’s Team

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 24, 2024 at 11:12

    Hello, Tarique,

    We are revisiting a matter that has been raised previously. Kindly review our previous correspondence regarding the header once again, as the same logic applies to the footer.

    Please note that there are two editors available: one within the theme options and the other using Elementor. The settings from the theme options will not function when the Elementor builder is enabled. Here is the message regarding this: https://prnt.sc/ZmQLtCNxdrTC

    We kindly request that you edit the footer settings here – https://prnt.sc/ffpnrdLgyPfY , rather than through the theme options.
    Read more – https://www.8theme.com/documentation/xstore/xstore-builders/xstore-footer-builder-with-elementor/

    If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

    Best regards,
    8Theme Team

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 24, 2024 at 11:07

    Hello, DonDigital,

    Thank you for contacting us and for using XStore.

    Could you please provide temporary wp-admin access? We need to check your settings first.

    To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

    Best regards,
    8Theme’s Team

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 24, 2024 at 10:15

    Hello, Tarique,

    “Again why shop page is missing in the website?” – https://prnt.sc/WmxoRU1unyDK

    “How to edit social icons? I Tried to edit but nothing changes.” – please provide an example.
    Here are example from us for you:
    https://prnt.sc/Enps7eurTwTX – Single product builder with Elementor > edit template > https://prnt.sc/sLFIDKybi2w-
    https://prnt.sc/kWEUx9lifGS7 Footer builder with Elementor – https://prnt.sc/3QIaOvo5TTk- > https://prnt.sc/0e4ImyXc8tqm

    Best regards,
    8Theme Team

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 24, 2024 at 09:57

    Hello, Dave,

    Thank you for contacting us and for using XStore.

    Could you please provide temporary wp-admin access?

    To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

    Best regards,
    8Theme’s Team

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 24, 2024 at 09:56

    Hello, Diderino,

    We appreciate your prompt response.

    1/ Theme Options > Styling > settings for buttons https://prnt.sc/ENeWYh4wiJZR

    2/ Edit titles of products https://prnt.sc/Ie7bk4703ZqI

    If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

    Best regards,
    8Theme’s Team

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 24, 2024 at 09:46

    Hello AJ,

    You’re welcome!

    Custom CSS can be used: https://prnt.sc/kIvt7-tQkznq > https://prnt.sc/TGrwb4_hCysg

    Best regards,
    8Theme’s Team

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 24, 2024 at 09:34

    Hello, Rafael Santos,

    Thank you for reaching out to us and for using our products.

    We have received only one screenshot from you. Kindly verify this and provide the additional screenshots if necessary.

    Additionally, please share the link to the page from which the screenshot was taken, as well as temporary wp-admin access, so we can review your settings.

    To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

    Best Regards,
    8Theme’s Team

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 24, 2024 at 09:31

    Hello, Carliczyk,

    We appreciate your prompt response.

    We’ve checked the “Braulio Diamond Ring” product you provided and see the next – https://prnt.sc/_vI5dXwJDbKp

    Related Products is a section that pulls products from your store that share the same tags or categories as the current product.
    These products cannot be specified in the admin, but can be influenced by grouping similar products in the same category or by using the same tags.
    Read more – https://woocommerce.com/document/related-products-up-sells-and-cross-sells/
    Our theme simply facilitates the display of these products as determined by the WooCommerce plugin.
    Link to WooCommerce support forum – https://wordpress.org/support/plugin/woocommerce/

    Best Regards,
    8Theme’s Team

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 24, 2024 at 08:56

    Hello, QaQako,

    We hope you’re doing well.

    Thank you for reaching out to us. To change the size of the button icon alone, you can apply custom CSS to target the icon specifically: https://prnt.sc/OKUS4L_1qQLs

    selector .elementor-button-icon svg {
        max-width: 50px;
        width: 50px;
        height: auto;
    }

    Best regards,
    8Theme’s Team

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 24, 2024 at 08:24

    Hello, SAR24,

    You’re welcome!

    Best Regards,
    8Theme’s Team

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 24, 2024 at 08:23

    Hello, Francesco,

    We appreciate your prompt response.

    1/ Custom CSS code can be used, for example:

    .blog .meta-post, .blog .meta-post a, .blog .sidebar-widget ul li a {
        color: black;
        font-size: 14px;
    }

    read more https://www.w3schools.com/css/css_text.asp

    2/ We’ve checked the Blog page on the site you provided and comments are already disabled.

    3/ Please follow this article to translate XStore theme and Core plugin – https://www.8theme.com/documentation/xstore/theme-translation/base-theme-translation/

    Best Regards,
    8Theme’s Team

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 24, 2024 at 08:11

    Hello, Tarique,

    1/ On your screenshot it is a mobile header, please change zoom in settings of your browser window – https://prnt.sc/bJW0jumajXu2

    2/ There are no visible problems on frontend – https://prnt.sc/FvTj_Zy8gMPU
    Please avoid using two header builders simultaneously. If you are editing the header through the theme options, kindly refrain from accessing the Elementor Header Builder.

    Best regards,
    8Theme Team

  • 1 2 3 111 112 113 2,273 2,274 2,275
    Viewing 3,360 results - 3,331 through 3,360 (of 68,221 total)
Viewing 30 posts - 3,331 through 3,360 (of 68,221 total)
We're using our own and third-party cookies to improve your experience and our website. Keep on browsing to accept our cookie policy.