Hello, Cr3atorf1lm,
We hope this message finds you well.
Kindly take a moment to review the current functionality of the pagination.
Best regards,
8Theme’s Team
Hello, Cr3atorf1lm,
We hope this message finds you well.
Kindly take a moment to review the current functionality of the pagination.
Best regards,
8Theme’s Team
Hello, GBDesignStudio,
Thank you for reaching out to us.
.et-cart-progress .et_cart-progress-bar::-webkit-progress-value{
background-color: blue !important;
}
Best regards,
8Theme’s Team
Hello, Mecenas666,
Thank you for reaching out to us.
To assist you more effectively, could you kindly provide some screenshots or a video that would help us better understand the situation and your request?
We appreciate your cooperation.
Best Regards,
8Theme’s Team
Hello, Carliczyk,
Thank you for reaching out to us.
Please try to use this element on the Search results page – https://prnt.sc/U_hyvs5Bdz2D
Best regards,
8Theme’s Team
Hello, Abdul Moiz and Rodlens Hora,
Thank you for contacting us and for using XStore.
XStore Builders > Single Product Builder with Elementor > edit template > add a Status and Waitlist elements https://prnt.sc/LpEFUQIgaOFA
Warm Regards,
The 8Theme Team
Hello, Belen,
Thank you for reaching out to us and for choosing XStore.
We noticed that you have asked two questions simultaneously. To ensure better understanding and more efficient support, we kindly ask that you separate your inquiries in the future by creating individual topics for each question on the support forum.
1/ Could you please provide more details regarding your request and specify the assistance you require from our side?
2/ To align products in a grid (Shop) to the same height, even when they contain varying amounts of information, you can use custom CSS code, for example:
.etheme-product-grid-item {
flex-direction: column;
justify-content: space-between;
display: flex;
height: 100%;
}
Warm Regards,
The 8Theme Team
Hello, Martin,
You’re welcome!
Best regards,
8Theme’s Team
Hello, Martin,
We’ve created screenshots for you:
https://prnt.sc/frlVKYipaTNj > https://prnt.sc/EJ4CG5V8HMDe > https://prnt.sc/EHGt9k2nTSQx
Warm Regards,
The 8Theme Team
Hello, Cr3atorf1lm,
Thank you for reaching out to us.
Header Builders > search element settings > popup content https://prnt.sc/14oxGDryeB6w
Best regards,
8Theme’s Team
Hello, Rafael Santos,
We appreciate your prompt response.
Please try to set – https://prnt.sc/h92o9OpZRZXe and https://prnt.sc/CrWe_F9lc9X3
Any email address can be used for the new account, it does not have to be your personal email.
Best Regards,
8Theme’s Team
Hello, Cr3atorf1lm,
Thank you for contacting us and for using XStore.
Could you please provide temporary wp-admin access? We need to check your settings first.
To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.
Best regards,
8Theme’s Team
Hello, Dave,
XStore Builders > Archive Products > edit template https://www.8theme.com/documentation/xstore/xstore-builders/xstore-products-archive-builder-with-elementor/ > settings of the Spotlight element > style https://prnt.sc/iQUwVoyIMnuQ https://prnt.sc/2JRj9vAnmame
You can disable New and Sale https://prnt.sc/gGsb1ooqBXXP , or translate them using Loco Translate or another plugin. The translation should be done for the XStore theme and Core plugin – https://www.8theme.com/documentation/xstore/theme-translation/base-theme-translation/
Best regards,
8Theme’s Team
Hello, Jure,
Thank you for reaching out to us.
We understand that you would like to move the price to the end of the product loop page, after the short description and attributes. We will be happy to assist you with this request using custom CSS code:
.etheme-product-grid-content {
display: flex;
flex-direction: column;
}
.etheme-product-grid-content .price {
order: 4;
}
.etheme-product-grid-content .etheme-product-grid-title { order: 1;}
.etheme-product-grid-content .products-page-brands { order: 2; }
.etheme-product-grid-content .woocommerce-product-details__short-description { order: 3; }
Best Regards,
8Theme’s Team
Hello, Diderino,
Thank you for reaching out to us.
We have reviewed the images you attached and understand that there are two Mailchimp newsletter checkboxes appearing.
It seems that you are using the Mailchimp for WooCommerce plugin. We kindly suggest either adjusting the plugin settings or disabling it to resolve the issue.
Best Regards,
8Theme’s Team
Hello, DonDigital,
Please test how the editor works with a default theme, such as Hello Elementor or Storefront. Does the issue persist?
Best regards,
8Theme’s Team
Hello, Oliver,
Thank you for reaching out to us.
Please describe the desired result in more detail.
Additionally, test available settings in Appearance > Widgets > Shop sidebar https://prnt.sc/ZZV1uk3yBKBn
Best Regards,
8Theme’s Team
Hello, QaQako,
Could you please provide temporary wp-admin access and the URL of page from your screenshot?
To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.
Best regards,
8Theme’s Team
Hello, MAHDAR,
Could you please confirm if the issue persists when the cache plugin is completely disabled? Kindly let us know the results of this test.
Best regards,
8Theme’s Team
Hello, Tarique,
We are revisiting a matter that has been raised previously. Kindly review our previous correspondence regarding the header once again, as the same logic applies to the footer.
Please note that there are two editors available: one within the theme options and the other using Elementor. The settings from the theme options will not function when the Elementor builder is enabled. Here is the message regarding this: https://prnt.sc/ZmQLtCNxdrTC
We kindly request that you edit the footer settings here – https://prnt.sc/ffpnrdLgyPfY , rather than through the theme options.
Read more – https://www.8theme.com/documentation/xstore/xstore-builders/xstore-footer-builder-with-elementor/
If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.
Best regards,
8Theme Team
Hello, DonDigital,
Thank you for contacting us and for using XStore.
Could you please provide temporary wp-admin access? We need to check your settings first.
To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.
Best regards,
8Theme’s Team
Hello, Tarique,
“Again why shop page is missing in the website?” – https://prnt.sc/WmxoRU1unyDK
“How to edit social icons? I Tried to edit but nothing changes.” – please provide an example.
Here are example from us for you:
– https://prnt.sc/Enps7eurTwTX – Single product builder with Elementor > edit template > https://prnt.sc/sLFIDKybi2w-
– https://prnt.sc/kWEUx9lifGS7 Footer builder with Elementor – https://prnt.sc/3QIaOvo5TTk- > https://prnt.sc/0e4ImyXc8tqm
Best regards,
8Theme Team
Hello, Dave,
Thank you for contacting us and for using XStore.
Could you please provide temporary wp-admin access?
To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.
Best regards,
8Theme’s Team
Hello, Diderino,
We appreciate your prompt response.
1/ Theme Options > Styling > settings for buttons https://prnt.sc/ENeWYh4wiJZR
2/ Edit titles of products https://prnt.sc/Ie7bk4703ZqI
If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.
Best regards,
8Theme’s Team
Hello AJ,
You’re welcome!
Custom CSS can be used: https://prnt.sc/kIvt7-tQkznq > https://prnt.sc/TGrwb4_hCysg
Best regards,
8Theme’s Team
Hello, Rafael Santos,
Thank you for reaching out to us and for using our products.
We have received only one screenshot from you. Kindly verify this and provide the additional screenshots if necessary.
Additionally, please share the link to the page from which the screenshot was taken, as well as temporary wp-admin access, so we can review your settings.
To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.
Best Regards,
8Theme’s Team
Hello, Carliczyk,
We appreciate your prompt response.
We’ve checked the “Braulio Diamond Ring” product you provided and see the next – https://prnt.sc/_vI5dXwJDbKp
Related Products is a section that pulls products from your store that share the same tags or categories as the current product.
These products cannot be specified in the admin, but can be influenced by grouping similar products in the same category or by using the same tags.
Read more – https://woocommerce.com/document/related-products-up-sells-and-cross-sells/
Our theme simply facilitates the display of these products as determined by the WooCommerce plugin.
Link to WooCommerce support forum – https://wordpress.org/support/plugin/woocommerce/
Best Regards,
8Theme’s Team
Hello, QaQako,
We hope you’re doing well.
Thank you for reaching out to us. To change the size of the button icon alone, you can apply custom CSS to target the icon specifically: https://prnt.sc/OKUS4L_1qQLs
selector .elementor-button-icon svg {
max-width: 50px;
width: 50px;
height: auto;
}
Best regards,
8Theme’s Team
Hello, SAR24,
You’re welcome!
Best Regards,
8Theme’s Team
Hello, Francesco,
We appreciate your prompt response.
1/ Custom CSS code can be used, for example:
.blog .meta-post, .blog .meta-post a, .blog .sidebar-widget ul li a {
color: black;
font-size: 14px;
}
read more https://www.w3schools.com/css/css_text.asp
2/ We’ve checked the Blog page on the site you provided and comments are already disabled.
3/ Please follow this article to translate XStore theme and Core plugin – https://www.8theme.com/documentation/xstore/theme-translation/base-theme-translation/
Best Regards,
8Theme’s Team
Hello, Tarique,
1/ On your screenshot it is a mobile header, please change zoom in settings of your browser window – https://prnt.sc/bJW0jumajXu2
2/ There are no visible problems on frontend – https://prnt.sc/FvTj_Zy8gMPU
Please avoid using two header builders simultaneously. If you are editing the header through the theme options, kindly refrain from accessing the Elementor Header Builder.
Best regards,
8Theme Team