Hello AJ,

Private Content

Best regards,
8Theme’s Team

Hello, Basma,

Thank you for reaching out to us.

Private Content

Best Regards,
8Theme’s Team

Hello,

1/ By default, there are no such settings.
What exactly categories do you want to hide? Custom CSS code can be used, for example:

.etheme_sidebar-widgets-count-aside .cat-item-949 {
    display: none !important;
}

2/ https://prnt.sc/sy7xGIhKWmxv
You can edit product categories under Dashboard > Product > Categories, where you can set the category order according to your needs. For a better reference, please watch this video: https://gyazo.com/1113977f1bea8e9e7b3434c47a452b8e

Warm Regards,
The 8Theme Team

Hello, Cocofu,

We’ve checked the product you provided and here is what we see – https://prnt.sc/qYVjaY2BoBkh

Best Regards,
8Theme’s Team

Hello, Alexander,

Thank you for reaching out to us.

We understand that you are experiencing issues with creating new sections using Elementor, where the changes preview correctly but are not reflected once published. Additionally, it seems that the text styles and images are not displaying as expected when the theme is activated.

Please clear the cache and test how it works now.

Best regards,
8Theme’s Team

Hello, Carliczyk,

Private content

Best regards,
8Theme’s Team

Hello, Ecobees Developer,

We hope this message finds you well.

1/ Our development team will review the issue with the filter after the weekend. We kindly ask for your patience, and we will update you as soon as we have more information.

2/ Please read this article and replace the shortcode with My account element – https://www.8theme.com/documentation/xstore/xstore-builders/xstore-my-account-page-builder-with-elementor/

Should you have any additional questions, we kindly request that you submit them as separate topics on our support forum for better assistance.

Thank you for your understanding and cooperation.

Best regards,
8Theme Team

Hello,

Thank you for reaching out to us.

To assist you with translating the theme and core plugin, we kindly recommend following the instructions provided in the article linked below: https://www.8theme.com/documentation/xstore/theme-translation/base-theme-translation/

Should you have any further questions or require additional support, please do not hesitate to reach out.

Best Regards,
8Theme’s Team

Hello, Tarique,

1/ “How to remove this gap.” – Solved https://prnt.sc/kP8yqWw9Mehl

2/ “I can not see this Animated Headline option in my editor.” – Yes, because you edit the Home page, but you need to edit a particular slide. Please go to – https://prnt.sc/GhaMONsM7dcm in the Dashboard, and then edit the slide using Elementor https://prnt.sc/5rJGkDCkQ64o Here is a video – https://youtu.be/5ZwO_Cwzy14?feature=shared ( https://prnt.sc/Y5hhi1kfM6nZ )

Best regards,
8Theme Team

Hello, Cocofu,

Thank you for reaching out to us.

We understand that you would like to change the size display type on the product page.

Please go to Dashboard > Products > Attributes > Edit > Type – https://prnt.sc/xqDGmK5Ra_wT

Best Regards,
8Theme’s Team

Hello,

Thank you for reaching out to us.

We understand that you are experiencing an issue with the variable products on your website.
To solve it, we’ve activated this option of WooCommerce plugin – https://prnt.sc/JUR1-Ude2m_z

Best regards,
8Theme’s Team

Hello, Massimo,

XStore Builders > Single product builder via Elementor > edit template > change the width of columns https://prnt.sc/aeQqHnkHzgjV

Best Regards,
8Theme’s Team

Hello, Massimo,

Thank you for reaching out to us.

Here is a video comparison of your product page and demo page – https://gyazo.com/37b77ed403ce5c9cfb6038a61efd3862
We kindly ask for further clarification regarding your request, as it is currently a bit unclear to us.

Zoom on hover shows the image in real size it was uploaded on the site.

Best Regards,
8Theme’s Team

Hello, GBDesignStudio,

We appreciate your prompt response.

Here is what we see on your site – https://prnt.sc/L-NB_wgm-Dwu Please clear cache of the browser.

Best regards,
8Theme’s Team

Hello, BeBoOo,

Thank you for reaching out to us.

We sincerely apologize for the inconvenience you’re experiencing with the mega menu. It seems that the issue may be related to the cache plugin. To assist you better, we kindly request that you try clearing the cache or temporarily disabling the cache plugin to see if the issue persists. Additionally, please ensure that both the theme and all plugins are updated to their latest versions.

If the issue only occurs when the cache plugin is active, we recommend reviewing the specific plugin settings to identify which option may be causing the problem. You may also want to reach out to the plugin’s support team for further assistance.

We appreciate your cooperation.

Best regards,
8Theme’s Team