Hello,
Thanks for contacting us.
Theme Options > General > Enable Old Widgets Panel, then provide URL and temporary wp-admin access, so we can check the Footer settings on your site.
Regards
Hello,
Use SEO plugin to add the necessary OG image and OG description for your pages, posts, products. Try for example Yoast SEO plugin.
Don’t forget to clean the FB cache for the posts you already shared https://developers.facebook.com/tools/debug/sharing/
Regards
Hello,
Thanks for contacting us.
Theme Options > General > Enable Old Widgets Panel, then provide URL and temporary wp-admin access, so we can check the Footer settings on your site.
Regards
Follow this article to update the theme – https://www.8theme.com/documentation/xstore/theme-installation/theme-update/ , it can be done via Dashboard or FTP.
If you need our assistance with the update, provide temporary wp-admin and FTP access.
Regards
Have you tried to disable additional plugins?
Please provide us with temporary wp-admin and FTP access, so we can take a closer look.
Regards
Read about Order Tracking Form here – https://docs.woocommerce.com/document/woocommerce-shortcodes/#section-8
Here is an example – https://gyazo.com/1dffcfd20f0f7ce6a676d017f81096a6
Regards
Done
Regards
Hello,
Try to delete “WooCommerce Infinite Scroll and Ajax Pagination” plugin, and install it using archive from this page – https://www.8theme.com/downloads/
If this doesn’t help, provide temporary wp-admin and FTP access.
Regards
Hello,
Clear cache and check now
Regards
Hello,
Appearance > Widgets > Cart area > edit content
Regards
https://gyazo.com/fb94dacdcb481a890c61b69abaefd011
Download archive of the second slider from this page – https://dropmefiles.com/hkHLd , go to Slider Revolution > delete and import https://gyazo.com/b7f0090e8c55e7c05490b13378ff7bba
Regards
You’re welcome!
I did not find any problem with the header, maybe it was a cache of your side. For the main slider on the Home page, I’ve selected categories, and re-imported the second slider manually.
Regards
Hello,
Thanks for contacting us.
Clear cache and check your site now.
Let us know if you need any further assistance.
Regards
Hello,
Theme Options > WooCommerce > Shop > Catalog mode > Just Catalog > On, Permission Restrictions Just For – Unregistered
Regards
Hello,
Thanks for contacting us.
At first sight, the header on your site is fine – https://gyazo.com/da3f514375e5fd83940604441dc412e3
Please describe the problem in more detail and provide temporary wp-admin access, so we can take a closer look.
Regards
Hello,
We did not test our theme with the mentioned plugin.
XStore uses Header Builder that allows placing menus in any part of the header http://prntscr.com/rvfh9t , so there are no Manage Menu Locations settings.
Create a menu via Appearance > Menus, then select the menu via Theme Options > Header builder > Menu element.
Regards
Hello,
Enable Elementor for static blocks, create a block with the desired content, add it to the header. Or – https://gyazo.com/61c220a08c1412e1c2d7a2b694ff8489
Here is an example of HTML block content (Text tab):
<div class="flex header-track-order"><a class="currentColor flex-inline align-items-center" style="font-weight: bold; font-size: 16px;" href="https://xstore.8theme.com/elementor/demos/niche-market02/track-order/"><i class="et-icon et-time et_b-icon" style="font-size: 1.7em;"></i>Track Order</a></div>
Regards
Hello,
You’re welcome!
Regards
Hello,
As we can see, you have activated the theme on 3 different sites – https://gyazo.com/15e568a2f48c83f78f8fdcb6879a089d
If you want to use XStore for another project, deactivate https://gyazo.com/38949e1a9359eb1f64d9fde3df8d619e and delete the theme from mentioned sites and let us know. We will check and reset the activation limit for you.
https://themeforest.net/licenses/terms/regular
Regards
Hello,
Update the theme and Core plugin – https://www.8theme.com/documentation/xstore/theme-installation/theme-update/ https://www.8theme.com/documentation/xstore/plugins/plugins-update/ , disable 3rd party plugins, clear cache, and check then.
Regards
Hello,
Edit page using Elementor > scroll to the bottom and you will find the Studio icon, here it is on your Home page – https://gyazo.com/8c55e27a6d0ff7041127808d16ed28b4
Regards
Hello,
https://www.8theme.com/documentation/xstore/plugins/wpbakery-page-builder/ – enable WPBakery for static blocks.
Regards
Hello,
Try to add the next code in Theme Options > Theme custom CSS:
.single-product .et-single-buy-now:before {
content: "\e916" !important;
}
There icons can be used – https://xstore.8theme.com/xstore-icons/
Regards
1) You did not answer where you get messages about errors. What service provides such information? How we can test it?
2) Set administrator role for the user because we can’t access plugins
3) FTP directory that you provided is empty https://gyazo.com/bf5dc3a67f622758bd25a342bd14e922 Provide us with access to your WP installation, please.
Regards
Hello,
Sorry for the delay in answering.
Your request is a bit unclear for me, I can see > symbol for all your menu items. Please describe the desired result in more detail and provide temporary wp-admin access.
Regards
Hello @leBrave,
Please submit a new topic https://www.8theme.com/forums/xstore-wordpress-support-forum/ Also, provide URL of your page, for a better understanding of your request.
Regards
Hello,
I can see AMP version on your screenshot. Go to Plugins and disable XStore AMP, or change settings of this version depending on your needs via Dashboard > XStore > AMP XStore
Regards
Hello,
You’re welcome!
Regards
Hello,
Did you do backup files before the update?
Make sure that translation files of the theme are placed in /wp-content/languages/themes/ folder
plugins, like core plugin on your screenshot, in /wp-content/languages/plugins folder.
After every update, you need to synchronize translation – https://www.8theme.com/documentation/xstore/theme-translation/translation-files-update/ Sometimes new strings are added, and only after synchronization, you’ll be able to translate new strings or strings that were changed. Not always, but some strings can be missing after the sync and you need to find and translate them one more time, this is independent of us and relates to WP functionality. Also, do a backup of all the files before any update – https://www.8theme.com/documentation/xstore/theme-installation/theme-update/
Regards
If you are still working with styles/settings on site, just temporarily disable caching at all. You will be able to activate the cache plugin and CDN once most of the changes will be done.
Regards
Hello,
What demo version do you want to import? WPBakery or Elementor page edit prefer?
Regards
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