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Viewing 30 posts - 1,951 through 1,980 (of 11,542 total)
  • Avatar: Robert Hall
    Robert Hall
    Participant
    May 13, 2016 at 13:11

    You’re welcome!

    Regards,
    Robert Hall

    Avatar: Robert Hall
    Robert Hall
    Participant
    May 13, 2016 at 11:55

    Hello,

    Sorry, but we don’t provide support for 3rd-party plugins and we can’t guarantee full compatibility with our theme.

    You can try to use the W3 Total Cache plugin.
    https://wordpress.org/plugins/w3-total-cache/

    Regards,
    Robert Hall

    Avatar: Robert Hall
    Robert Hall
    Participant
    May 13, 2016 at 11:51

    Yes, I’ve added code. See screenshot: http://prntscr.com/b3ipgv

    Regards,
    Robert Hall

    Avatar: Robert Hall
    Robert Hall
    Participant
    May 13, 2016 at 11:24

    I’ve just edited the \wp-content\themes\classico\framework\shortcodes\banner.php file and fixed it.

    Also it will be fixed in the next theme update.

    Regards,
    Robert Hall

    Avatar: Robert Hall
    Robert Hall
    Participant
    May 13, 2016 at 10:19

    This is a link to image. You can find them in Dashboard->Media.
    See screenshot: http://storage3.static.itmages.com/i/16/0513/h_1463130840_6444862_a0eb28df56.jpeg

    Regards,
    Robert Hall

    Avatar: Robert Hall
    Robert Hall
    Participant
    May 13, 2016 at 09:37

    Hello,

    Please provide us with wp-admin and FTP credentials in Private Content.

    Regards,
    Robert Hall

    Avatar: Robert Hall
    Robert Hall
    Participant
    May 13, 2016 at 09:22

    Hello,

    You don’t need to do it in that order. Just replace the older with a new one.

    Before update delete “woocommerce” folder in the directory wp-content/themes/legenda/ and it’ll be reuploaded from a new theme package.

    Don’t forget to make backup of the site before update.

    http://themeforest.net/item/legenda-responsive-multipurpose-wordpress-theme/5888906

    Here is video tutorial how to update theme.
    https://www.youtube.com/watch?v=KdWESIIPU1k

    Also you can download the latest plugins versions at this link https://www.8theme.com/download-plugins/ ,
    enter your purchase code of the theme to get the plugins.

    Regards,
    Robert Hall

    Avatar: Robert Hall
    Robert Hall
    Participant
    May 13, 2016 at 09:11

    Hello,

    I’ve added this code in Page Settings

    .vc_row-has-fill>.vc_column_container>.vc_column-inner{
        padding-top:0px !important;
    }
    .wpb_content_element{
        margin-bottom:0px;
    }

    Also you need to remove separator element there – http://prntscr.com/b3ha0e

    Regards,
    Robert Hall

    Avatar: Robert Hall
    Robert Hall
    Participant
    May 13, 2016 at 08:19

    Hello,

    Please provide us with blog page.

    Regards,
    Robert Hall

    Avatar: Robert Hall
    Robert Hall
    Participant
    May 13, 2016 at 07:46

    Hello,

    I’ve just created the Test page and added the text element via Visual Composer plugin. The plugin working fine. Please check.

    Regards,
    Robert Hall

    Avatar: Robert Hall
    Robert Hall
    Participant
    May 13, 2016 at 07:40

    Hello,

    In this case navigate to /wp-content/themes/royal/framework/css/admin.css file via FTP and try to comment out that code.

    Regards,
    Robert Hall

    Avatar: Robert Hall
    Robert Hall
    Participant
    May 13, 2016 at 07:36

    Hello,

    You can edit social icons in the \wp-content\themes\royal\framework\shortcodes.php file.
    Find // ! Share This Product section and you’ll see code there.

    Please provide us with link to the page and wp-admin access in Private Content.

    Regards,
    Robert Hall

    Avatar: Robert Hall
    Robert Hall
    Participant
    May 13, 2016 at 07:32

    Hello,

    You can disable the Reviews option in Dashboard->Products->edit product->Product Data->Advanced.

    Regards,
    Robert Hall

    Avatar: Robert Hall
    Robert Hall
    Participant
    May 13, 2016 at 07:26

    Hello,

    You’re welcome!

    Regards,
    Robert Hall

    Avatar: Robert Hall
    Robert Hall
    Participant
    May 13, 2016 at 07:26

    Hello,

    You’re welcome!

    Regards,
    Robert Hall

    Avatar: Robert Hall
    Robert Hall
    Participant
    May 12, 2016 at 15:05

    Hello,

    I’ve added this code in Global Custom CSS. Please check it.

    .wp-core-ui .modal {
        display: none;
    }

    Regards,
    Robert Hall

    Avatar: Robert Hall
    Robert Hall
    Participant
    May 12, 2016 at 14:55

    Hello,

    Please provide us with wp-admin and FTP credentials in Private Content.

    Regards,
    Robert Hall

    Avatar: Robert Hall
    Robert Hall
    Participant
    May 12, 2016 at 13:51

    Hello,

    You’re welcome!

    Regards,
    Robert Hall

    Avatar: Robert Hall
    Robert Hall
    Participant
    May 12, 2016 at 13:51

    Hello,

    Please try to use some cache plugin and check the issue. For example – W3 Total Cache.
    https://wordpress.org/plugins/w3-total-cache/

    Regards,
    Robert Hall

    Avatar: Robert Hall
    Robert Hall
    Participant
    May 12, 2016 at 13:34

    Hello,

    Please update the theme to the latest version and check issue.
    http://themeforest.net/item/classico-responsive-woocommerce-wordpress-theme/11024192
    Before update delete “woocommerce” folder in the directory wp-content/themes/classico/ and it’ll be reuploaded from a new theme package.

    Don’t forget to make backup of the site before update.

    Here is video tutorial how to update theme.
    https://www.youtube.com/watch?v=KdWESIIPU1k
    (it’s for Legenda theme but the process is the same).

    Regards,
    Robert Hall

    Avatar: Robert Hall
    Robert Hall
    Participant
    May 12, 2016 at 12:42

    Hello,

    Please provide us with wp-admin and FTP credentials in Private Content.

    Regards,
    Robert Hall

    Avatar: Robert Hall
    Robert Hall
    Participant
    May 12, 2016 at 12:09

    Try to add this code in custom.css.

    .fixed-header .menu li a {
        padding-bottom: 56px;
    }

    Regards,
    Robert Hall

    Avatar: Robert Hall
    Robert Hall
    Participant
    May 12, 2016 at 11:36

    Sorry, I can’t see this issue. I’ve just checked in different browsers and menu is working.

    Please clear all cache and check.

    Regards,
    Robert Hall

    Avatar: Robert Hall
    Robert Hall
    Participant
    May 12, 2016 at 11:00

    Hello,

    As I see it’s working now. See screenshot: http://prntscr.com/b340r4

    Regards,
    Robert Hall

    Avatar: Robert Hall
    Robert Hall
    Participant
    May 12, 2016 at 09:34

    Hello,

    1) I’ve added code in Global Custom CSS. Please check the font in IE now.
    2) You should contact author plugin concerning your query as this is their configuration.

    Regards,
    Robert Hall

    Avatar: Robert Hall
    Robert Hall
    Participant
    May 12, 2016 at 08:48

    Hello,

    Sorry, but we don’t see the issue there. All these images are loading nice.
    https://gyazo.com/17f6b764f39e8937321482242f07dbe7

    Regards,
    Robert Hall

    Avatar: Robert Hall
    Robert Hall
    Participant
    May 12, 2016 at 08:34

    Hello,

    In this case you need edit the \wp-content\themes\legenda\woocommerce\content-single-product.php file.

    Regards,
    Robert Hall

    Avatar: Robert Hall
    Robert Hall
    Participant
    May 12, 2016 at 08:26

    Hello,

    You’re welcome! Ticket closed.

    P.S. We don’t delete any topics. You can always refer back to your query with creating a new topic.

    Regards,
    Robert Hall

    Avatar: Robert Hall
    Robert Hall
    Participant
    May 12, 2016 at 08:21

    Hello,

    I’ve added this code in custom.css. Please check.

    .white-popup-block input[type="submit"]{
        background-color: #c0a979;
    }
    .white-popup-block input[type="email"]{
    width:100%;
    }

    Regards,
    Robert Hall

    Avatar: Robert Hall
    Robert Hall
    Participant
    May 12, 2016 at 08:14

    Hello,

    I’ve fixed it. Please clear cache and check the console log. There are no errors.
    See screenshot: http://prntscr.com/b32iiw

    Regards,
    Robert Hall

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Viewing 30 posts - 1,951 through 1,980 (of 11,542 total)
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