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Problems after update - by supervale - on WordPress WooCommerce support

This topic has 10 replies, 4 voices, and was last updated 7 years, 11 months ago ago by Eva Kemp

supervale

Participant

May 10, 2016 at 16:06

Hello! I update plugin and theme via ftp as your suggest (thanks!)
Now I have some problems:
– when I scroll down a page, on the top I see woopress logo, not my logo…
– are changed font of title and menu..
I can’t resolve them..
Thanks!
valentina

#124978 Copied

9 Answers

Stan Russell

Participant

May 11, 2016 at 08:06

Hello supervale,

1) we have re-uploaded fixed header logo in Theme options > Header > Logo image for Fixed header.
2) Please show on screenshot these elements and specify what font they must have.

Regards,
Stan Russell.

#125058 Copied

supervale

Participant

May 11, 2016 at 15:28

1. Thanks!
2.

I don’t remember the font I choosed (Google font) 🙁 but I’d like change this one and I don’t remember how…

#125195 Copied

Robert Hall

Support staff

May 11, 2016 at 15:36

Hello,

As I see the fonts displayed good now. See screenshot: http://prntscr.com/b2sn9d

Regards,
Robert Hall

#125201 Copied

supervale

Participant

May 11, 2016 at 15:37

Sorry, not only menu and titles, also text inside pages and articles are changed…

#125204 Copied

Robert Hall

Support staff

May 11, 2016 at 16:18

You’re using the Raleway font inside other pages. Please clarify what font should be.

Regards,
Robert Hall

#125223 Copied

supervale

Participant

May 11, 2016 at 17:55

Thanks! The problem is only with Internet Explore 😀
Thank you!
I try to ask you for a problem but I think it’s a Facebook problem.
I’d like post on my facebook page some url of my website. If I post page url, it works. If I post article url, Facebook tell me that I can’t because: “You can not publish this content because it is a blocked link” 🙁

#125276 Copied

Robert Hall

Support staff

May 12, 2016 at 09:34

Hello,

1) I’ve added code in Global Custom CSS. Please check the font in IE now.
2) You should contact author plugin concerning your query as this is their configuration.

Regards,
Robert Hall

#125413 Copied

supervale

Participant

May 12, 2016 at 14:56

1. Thanks Rob, is ok also on IE!
2. I don’t use plugin, I simply paste the url on my FB page…

#125511 Copied

Eva Kemp

Support staff

May 12, 2016 at 15:29

Hello,

Sorry, but Facebook error isn’t related to the theme.
Please refer to these articles
https://www.facebook.com/help/community/question/?id=647434885271667
http://postcron.com/en/blog/how-to-avoid-being-blocked-by-facebook-jail/

Regards,
Eva Kemp.

#125526 Copied
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