Replies by Robert Hall | 8theme forum

Forum Replies Created

Viewing 30 posts - 7,381 through 7,410 (of 11,542 total)

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Robert Hall

Participant

April 1, 2015 at 20:49

Unresponsive comes from custom.css file. Please disable custom.css and check your site for responsive.

Regards,
Robert Hall.

#54063 Copied In reply to: Responsive Layout Not Working

Robert Hall

Participant

April 1, 2015 at 20:10

Hello,

As I see you’re using boxed layout. Boxed layout has static width 1170px.

Regards,
Robert Hall.

#54061 Copied In reply to: Responsive Layout Not Working

Robert Hall

Participant

April 1, 2015 at 20:08

Hello,

You’re welcome!

Regards,
Robert Hall.

#54060 Copied In reply to: Change header background
Robert Hall

Participant

April 1, 2015 at 19:29
Please try this code.

.fixed-header .navbar-collapse{ background: red; }

If you want to change backgroung for full width fixed header use following code

.fixed-header-area{ background: red; }

Regards,
Robert Hall.
#54052 Copied In reply to: Change header background
Robert Hall

Participant

April 1, 2015 at 19:26
In this case it’s not possible to have slider with the arrows to scroll.
You can add this code in custom.css file to get underline for products.

#products-grid.products_grid .product-grid .product-name a{ text-decoration: underline; }

Regards,
Robert Hall.
#54051 Copied In reply to: Is there a way to display "Sale", "New" and Best seller items on my home page?
Robert Hall

Participant

April 1, 2015 at 18:42
In this case you can use following code

.navbar-collapse{ background: red; }

Regards,
Robert Hall.
#54043 Copied In reply to: Change header background
Robert Hall

Participant

April 1, 2015 at 18:36

Hello,

You’re welcome!

Regards,
Robert Hall.

#54039 Copied In reply to: Related Products not showing like in demo

Robert Hall

Participant

April 1, 2015 at 18:35

Hello,

Try to use some SEO third-party plugin to up your site on search engines.

Regards,
Robert Hall.

#54037 Copied In reply to: Google does not list my website

Robert Hall

Participant

April 1, 2015 at 18:05

Hello,

Try to disable third-party plugins, very likely one of them caused issue.
Also please update theme to the latest version.
Here is video tutorial how to update theme:
https://www.youtube.com/watch?v=KdWESIIPU1k

Regards,
Robert Hall.

#54031 Copied In reply to: Font has changed on front page

Robert Hall

Participant

April 1, 2015 at 17:18

In this case you can use following shortcodes.
[etheme_best_selling_products per_page="4"]
[etheme_sale_products per_page="4"]

Regards,
Robert Hall.

#54006 Copied In reply to: Is there a way to display "Sale", "New" and Best seller items on my home page?

Robert Hall

Participant

April 1, 2015 at 16:59

Hello,

As I see your issue is solved, isn’t it? Please see screenshot: http://prntscr.com/6o6qoc

Regards,
Robert Hall.

#53998 Copied In reply to: Twitter

Robert Hall

Participant

April 1, 2015 at 16:51

Hello,

Please provide us with wp-admin access in Private Content.

Regards,
Robert Hall.

#53991 Copied In reply to: Dropdown Menu Won't Work

Robert Hall

Participant

April 1, 2015 at 16:25

Hello,

You can disabled zoom effect in Theme Options->Single Product Page.

Regards,
Robert Hall.

#53974 Copied In reply to: Product Image Zoom Feature Broken
Robert Hall

Participant

April 1, 2015 at 15:56
Hello,

Try to add this code in custom.css file.

.main-image.last{ display:none; }

Here is a video tutorial how to create custom.css: https://www.youtube.com/watch?v=Qok2zRedRMY&feature=youtu.be.

Regards,
Robert Hall.
#53956 Copied In reply to: unable to change the top header where the telephone number is
Robert Hall

Participant

April 1, 2015 at 15:36
Hello,

Please add this code in custom.css file.

.languages-area strong{ color:#fff; }

Regards,
Robert Hall.
#53940 Copied In reply to: Top Bar
Robert Hall

Participant

April 1, 2015 at 15:17

Hello,

You can mark product as a NEW one in Products->select Product->edit->scroll down and find Custom Setting.

Regards,
Robert Hall.

#53928 Copied In reply to: Is there a way to display "Sale", "New" and Best seller items on my home page?

Robert Hall

Participant

April 1, 2015 at 15:13

In this case you need to change Post ID in Single Blog post setting. See screenshot: http://prntscr.com/6o58hp
If you want know post ID you can hover mouse on some post and you will see it. http://prntscr.com/6o59es

Regards,
Robert Hall.

#53920 Copied In reply to: unable to change the top header where the telephone number is

Robert Hall

Participant

April 1, 2015 at 15:08

Hello,

Your home page is named Front Page. Please see screenshot: http://prntscr.com/6o57dx

Regards,
Robert Hall.

#53914 Copied In reply to: unable to change the top header where the telephone number is

Robert Hall

Participant

April 1, 2015 at 15:05

Hello,

Our developers are working on updating the theme, and this will be fixed soon.
Sorry for the inconvenience.

Regards,
Robert Hall.

#53909 Copied In reply to: Outdated woocoomerce files

Robert Hall

Participant

April 1, 2015 at 15:01

All errors are fixed. Please check your site.

Regards,
Robert Hall.

#53907 Copied In reply to: Error after updating Royal theme to the site

Robert Hall

Participant

April 1, 2015 at 14:57

It’s not this page. See screenshot: http://prntscr.com/6o524k
Please find another Home Page or provide us with wp-admin access in Private Content and we will check this issue.
Also you can know what Home Page you’re using. Navigate to Settings->Reading->Front Page.

Regards,
Robert Hall.

#53901 Copied In reply to: unable to change the top header where the telephone number is

Robert Hall

Participant

April 1, 2015 at 14:53

We’ve taken your request into our account.
Have a good day!

Regards,
Robert Hall.

#53895 Copied In reply to: Guest Author

Robert Hall

Participant

April 1, 2015 at 14:44

Hello,

Please navigate to Dashboard->Pages->select Home Page->edit->backend editor-> and you will see this block. Please see screenshot: http://prntscr.com/6o4w7p

Regards,
Robert Hall.

#53876 Copied In reply to: unable to change the top header where the telephone number is

Robert Hall

Participant

April 1, 2015 at 14:43

Hello,

Please provide us with FTP credentials in Private Content.

Regards,
Robert Hall.

#53872 Copied In reply to: Error after updating Royal theme to the site

Robert Hall

Participant

April 1, 2015 at 14:38

We’re sorry but this is additional customization and it’s a paid service. Our developers are busy with update themes and there is no possibility to do additional customization right now.
Sorry for the inconvenience and thank you for understanding.

Regards,
Robert Hall.

#53869 Copied In reply to: Guest Author

Robert Hall

Participant

April 1, 2015 at 14:23

Hello,

You you need select width – 12 columns 1/1 of your custom blog in Column Setting->Width&Responsiveness. Please see screenshot: http://prntscr.com/6o4lq0

Regards,
Robert Hall.

#53857 Copied In reply to: Home Page issue with showing Single Blog

Robert Hall

Participant

April 1, 2015 at 14:15

Hello,

Please provide screenshot for our better understanding and highlight what exactly you want.

Regards,
Robert Hall.

#53851 Copied In reply to: unable to change the top header where the telephone number is

Robert Hall

Participant

April 1, 2015 at 14:13

Hello,

So, is your issue solved now?

Regards,
Robert Hall.

#53849 Copied In reply to: Guest Author

Robert Hall

Participant

April 1, 2015 at 14:12

Hello,

Please provide us with wp-admin access in Private Content.

Regards,
Robert Hall.

#53848 Copied In reply to: SEO Problems (Title and description different of what I wrote)
Robert Hall

Participant

April 1, 2015 at 14:08
Hello,

Please add this code in custom.css file.

@media (max-width: 480px){ img.hide-image { height: 200px; } }

Regards,
Robert Hall.
#53844 Copied In reply to: Featured items on homepage on mobile not displaying correct
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Viewing 30 posts - 7,381 through 7,410 (of 11,542 total)

← 1 2 3 … 246 247 248 … 383 384 385 →

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