Hello,
Please provide us with wp-admin and FTP credentials in Private Content.
Regards,
Robert Hall.
Hello,
Please provide us with wp-admin and FTP credentials in Private Content.
Regards,
Robert Hall.
Did you changed password to wp-admin?
Also please try to disable third-party plugins, maybe one of them caused issue.
Regards,
Robert Hall.
We’re glad to help you.
If you have any questions please feel free to contact us.
Regards,
Robert Hall.
Hello,
Please add this code in custom.css file.
.look-book-first {
padding-top: 40px;
}
Here is a video tutorial how to create custom.css: https://www.youtube.com/watch?v=Qok2zRedRMY&feature=youtu.be.
Regards,
Robert Hall.
Hello,
You’re welcome!
Regards,
Robert Hall.
Hello,
Please provide us with wp-admin and FTP credentials in Private Content.
Regards,
Robert Hall.
Hello,
I’ve update Visual Composer to the latest version and now its working perfect. Please check it.
Regards,
Robert Hall.
Hello,
Please provide us with FTP credentials in Private Content.
Regards,
Robert Hall.
Hello,
Thank you. We appreciate very much.
Have a good day!
Regards,
Robert Hall.
Hello,
You’re welcome!
If you have any questions please feel free to contact us.
Regards,
Robert Hall.
Hello,
You’re welcome!
If you have any questions don’t hesitate to contact us.
Regards,
Robert Hall.
Hello,
You’re welcome!
Regards,
Robert Hall.
Sorry, but still the same problem.
Regards,
Robert Hall.
Hello,
I’ve added a row with Empty Space element via Visual Composer plugin. Please check it.
Regards,
Robert Hall.
Hello,
You’re welcome!
Regards,
Robert Hall.
Some files were corrupted and I’ve reupload them again.
Regards,
Robert Hall.
Hello,
I’ve fixed this error. Please check.
Regards,
Robert Hall.
You’re welcome!
Regards,
Robert Hall.
Hello,
I’ve disabled Ajax “Add To Cart” in Theme Options->Single Product Page. Please check it now.
Regards,
Robert Hall.
Hello,
Please read more in our documentation:
https://www.8theme.com/demo/docs/legenda/index.html#!/how_to_translate
Also read this topic:
http://docs.woothemes.com/document/woocommerce-localization/
Regards,
Robert Hall.
Hello,
We can’t log to admin panel. Please see screenshot: http://prntscr.com/7276dx
Regards,
Robert Hall.
You’re welcome!
If you have any questions please feel free to contact us.
Regards,
Robert Hall.
Hello,
Sorry, but wp-admin credentials isn’t correct.
Regards,
Robert Hall.
Hello,
Please check it now.
Regards,
Robert Hall.
Hello,
Very likely that your child theme is not working correct.
Also please provide us with FTP credentials in Private Content.
Regards,
Robert Hall.
You’re welcome!
Regards,
Robert Hall.
Hello,
As I see you’re using old theme and plugins versions. Please update them.
Here is video tutorial how to update theme:
https://www.youtube.com/watch?v=KdWESIIPU1k
The video tutorial is for Legenda theme, but the process is identical.
Don’t forget to make backup your site before updating.
You can download the latest plugins versions at this link https://www.8theme.com/download-plugins/ ,
enter your purchase code of the theme to get the plugins.
Regards,
Robert Hall.
Hello,
I’ve just checked in Chrome browser and it’s looking fine. Please see screenshot: http://prntscr.com/726ekh
Regards,
Robert Hall.
Hello,
It may depend from your provider and its speed.
Also now we can’t see your site, get blank page. Did you made some changes? http://prntscr.com/726cqe
Regards,
Robert Hall.
Hello,
Please provide us with wp-admin and FTP credentials in Private Content.
Regards,
Robert Hall.