Ok, looking forward to your reply.
Have a good day!
Regards,
Robert Hall.
Robert Hall
Participant
June 23, 2015 at 14:40
Hello,
Please provide us with FTP credentials in Private Content.
Regards,
Robert Hall.
Robert Hall
Participant
June 23, 2015 at 13:52
Sorry, but without wp-admin and FTP credentials we can’t check this issue.
Regards,
Robert Hall.
Robert Hall
Participant
June 23, 2015 at 13:29
Hello,
Sorry for the misunderstanding. In this case you need import Helen variant.
If problem will persist then provide us with wp-admin and FTP credentials in Private Content.
Regards,
Robert Hall.
Robert Hall
Participant
June 23, 2015 at 13:10
You’re welcome!
Regards,
Robert Hall.
Robert Hall
Participant
June 23, 2015 at 12:43
Hello,
Do you have installed Dummy content for Rose variant in 8Theme Options->Import/Export?
Regards,
Robert Hall.
Robert Hall
Participant
June 23, 2015 at 12:09
Hello,
I’ve added the following code into Child theme. Please check.
Sorry, but our theme has a default setting for container width. It’s 1200px.
If you want to reduce container width you need do it manually.
Also we recommend do all changes in Child Theme.
Please read more in our documentation: https://www.8theme.com/demo/docs/royal/index.html#!/2_child_theme
Please try to add the following code in custom.css file
@media only screen and (max-width: 480px){
.home .owl-carousel .owl-item {
width: 175px !important;
}
}
Regards,
Robert Hall.
Robert Hall
Participant
June 23, 2015 at 10:01
Hello,
You can change this word in \themes\royal\woocommerce\loop\sale-flash.php file on line 25
Regards,
Robert Hall.
Robert Hall
Participant
June 23, 2015 at 09:49
Hello,
This problem is caused by wordpress update. The same problem is with default WordPress theme (Twenty Fifteen).
You need to reupdate WordPress. Don’t forget to make full backup database and site before reupdate.
Regards,
Robert Hall.
Robert Hall
Participant
June 23, 2015 at 08:54
Hello,
Ok, if you have any questions please feel free to contact us.
Regards,
Robert Hall.
Robert Hall
Participant
June 23, 2015 at 08:52
Sorry, I mean header type 8.
Also after changing to header type 8 please add the following code in custom.css file.
As I see you’re using Royal theme version 1.8. Please update to the latest and check this issue. Don’t forget to make backup site before update.
Here is video tutorial how to update theme: https://www.youtube.com/watch?v=KdWESIIPU1k
The video tutorial is for Legenda theme, but the process is identical.
Regards,
Robert Hall.
Robert Hall
Participant
June 23, 2015 at 08:04
Hello,
Please provide us with correct wp-admin and FTP credentials in Private Content to check this issue more deeply.
Regards,
Robert Hall.
Robert Hall
Participant
June 23, 2015 at 08:00
Hello,
In this case you can select another Header Type in Theme Options->Header. For example 8 or 9 header type.
Regards,
Robert Hall.
Robert Hall
Participant
June 23, 2015 at 07:51
Hello,
Please provide us with wp-admin and FTP credentials in Private Content.
Regards,
Robert Hall.
Robert Hall
Participant
June 23, 2015 at 07:49
You’re always welcome!
Regards,
Robert Hall.
Robert Hall
Participant
June 23, 2015 at 07:49
Hello,
Please add this code in custom.css file
.ubtn{
padding: 15px 30px !important;
}
Regards,
Robert Hall.
Robert Hall
Participant
June 23, 2015 at 07:17
Hello,
You can edit this in \themes\woopress\woocommerce\single-product\up-sells.php file on line 34-37
Regards,
Robert Hall.
Robert Hall
Participant
June 23, 2015 at 07:10
Hello,
You have disabled right click and I can’t check code for this.
Please provide us with wp-admin access in Private Content.
Regards,
Robert Hall.
Robert Hall
Participant
June 22, 2015 at 21:27
Hello,
As I see Visual Composer plugin working fine now.
Also I’ve enabled all Content Types in Visual Composer->General Settings.
Regards,
Robert Hall.
Robert Hall
Participant
June 22, 2015 at 21:11
Hello,
Please try to add this code in custom.css file
.home .header-type-2.slider-overlap .header .menu > li > a {
color: #000 !important;
}
Regards,
Robert Hall.
Robert Hall
Participant
June 22, 2015 at 20:33
Hello,
Sorry, but we don’t have such feature in our theme.
Also we’ve taken your request into our account.
You can select your custom footer for Home Page also. Please navigate to Home Page->edit->in the right side find ‘Use custom footer for this page’ and select your.
