Robert Hall

Hello,

What IE browser version you’re using?
Also I’ve added the following code to custom css:

.menu > li > a {
font-family: 'Raleway', Arial, sans-serif;
}
.header-type-12 .navbar-collapse .menu > li > a{
padding: 20px 9px 15px !important;
}

Please clean all cache and check this issue.

Regards,
Robert Hall.

Hello,

Please use this code in custom.css file:

#main-nav > ul > li > a{
    font-size: 12px;
    padding: 5px 7px;
}

Here is a video tutorial how to create custom.css: https://www.youtube.com/watch?v=Qok2zRedRMY&feature=youtu.be.

Regards,
Robert Hall.

Hello,

Please provide us with FTP credentials in Private Content.
Also please make backup site and we’ll try to reupload theme.

Regards,
Robert Hall.

Hello,

As I see you’re using old PHP version (5.2.17). See screenshot: http://prntscr.com/8192k0

Please ask your hosting to increase PHP version to 5.3 or higher.

Regards,
Robert Hall.

Hello,

Please provide us with wp-admin and FTP credentials in Private Content.

Regards,
Robert Hall.

Hello,

Sorry, but we don’t have such feature in our theme.

Regards,
Robert Hall.

Hello,

You’re welcome!
If you have any questions don’t hesitate to contact us.

Regards,
Robert Hall.

Hello,

Try to disable third-party plugins, some of them caused issue.

Regards,
Robert Hall.

You’re welcome and have a good day!

Regards,
Robert Hall.

Hello,

You’re welcome!

Regards,
Robert Hall.

Hello,

Please provide us with FTP credentials in Private Content.
Also please make backup your site.

Regards,
Robert Hall.

Hello,

Please provide us with wp-admin access in Private Content.

Regards,
Robert Hall.

Hello,

Your credentials aren’t correct.
Please select all Content Types in Dashboard->Visual Composer->General Settings.

Regards,
Robert Hall.

Hello,

I’ve added the following code in Child Theme. Please check it.

.tp-caption a{
color:#000;
}

Regards,
Robert Hall.

Hello,
As I can see on this link http://www.donnavaldes.com/start/ logo working perfect.
You’re selected Blank Page as Front End page in Settings->Reading that’s why nothing happening.

Also you’re using old theme and plugins versions. Please update them.
Don’t forget make backup site before update.
Here is video tutorial how to update theme:
https://www.youtube.com/watch?v=KdWESIIPU1k
The video tutorial is for Legenda theme, but the process is identical.

You can download the latest plugins versions at this link https://www.8theme.com/download-plugins/ ,
enter your purchase code of the theme to get the plugins.

Regards,
Robert Hall.