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Theme Options not be recognized???? - by donnavaldes

This topic has 6 replies, 3 voices, and was last updated 8 years, 8 months ago ago by Eva Kemp

donnavaldes

Participant

August 4, 2015 at 01:56

For some reason, the Theme Options aren’t being recognized at all. Any idea how to resolve this? My footer options, my logo options, etc. I ended up through ftp replacing and overwriting the royal logos (logo.png) in the images file, but how can I get the rest of the options to be recognized?

#78383 Copied

5 Answers

Robert Hall

Support staff

August 4, 2015 at 07:18

Hello,

Please provide us with wp-admin and FTP credentials in Private Content.

Regards,
Robert Hall.

#78396 Copied

donnavaldes

Participant

August 4, 2015 at 14:51

Please see private content.
THanks for the help. This is driving me nuts. I had previously disabled all plugins (when my logo wasn’t appearing, thinking that was the issue) but it didn’t fix anything. I ended up changing the logo.pgn file via ftp and that was how I got my logo up there.

Thanks again,
Donna

Please, contact administrator
for this information.

#78484 Copied

Robert Hall

Support staff

August 4, 2015 at 15:12

Hello,
As I can see on this link http://www.donnavaldes.com/start/ logo working perfect.
You’re selected Blank Page as Front End page in Settings->Reading that’s why nothing happening.

Also you’re using old theme and plugins versions. Please update them.
Don’t forget make backup site before update.
Here is video tutorial how to update theme:
https://www.youtube.com/watch?v=KdWESIIPU1k
The video tutorial is for Legenda theme, but the process is identical.

You can download the latest plugins versions at this link https://www.8theme.com/download-plugins/ ,
enter your purchase code of the theme to get the plugins.

Regards,
Robert Hall.

#78490 Copied

donnavaldes

Participant

August 4, 2015 at 17:39

Thanks Robert!!! That worked!!!!! Whoop whoop.

Now the only issue I have is the social sharing buttons, I went into the php file and replaced it with MY social links (being stupid that I was at the time, I didn’t realize those were so the user could SHARE my content…

Is there somewhere I can copy those codes or links again and replace it back?

#78520 Copied

Eva Kemp

Support staff

August 4, 2015 at 18:17

Hello,

Sorry, but we can’t know what code you used before.
If you want to edit links for social media icons you need edit the file wp-content/themes/royal/framework/shortcodes.php (find the section “! Share This Product” on line 1701), to change links you need edit the code, for example for Twitter <a href="https://twitter.com/share?url='.$permalink.'&text='.$post_title.'" class="'.$tooltip_class.'" title="'.__('Twitter', ETHEME_DOMAIN).'" target="_blank"> and replace https://twitter.com/share?url='.$permalink.'&text='.$post_title.' with a link to your Twitter account.

Regards,
Eva Kemp.

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