Forum Replies Created

Viewing 30 posts - 5,491 through 5,520 (of 11,542 total)
  • Avatar: Robert Hall
    Robert Hall
    Participant
    August 6, 2015 at 07:38

    Hello,

    Please provide us with wp-admin and FTP credentials in Private Content.

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant
    August 6, 2015 at 07:36

    Hello,

    What IE browser version you’re using?
    Also I’ve added the following code to custom css:

    .menu > li > a {
    font-family: 'Raleway', Arial, sans-serif;
    }
    .header-type-12 .navbar-collapse .menu > li > a{
    padding: 20px 9px 15px !important;
    }

    Please clean all cache and check this issue.

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant
    August 6, 2015 at 07:23

    Hello,

    Yes, you need buy the Royal theme again.

    Here is link:
    http://themeforest.net/item/royal-multipurpose-wordpress-theme/8611976

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant
    August 6, 2015 at 07:20

    Hello,

    Please use this code in custom.css file:

    #main-nav > ul > li > a{
        font-size: 12px;
        padding: 5px 7px;
    }

    Here is a video tutorial how to create custom.css: https://www.youtube.com/watch?v=Qok2zRedRMY&feature=youtu.be.

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant
    August 6, 2015 at 07:17

    Hello,

    You need to contact your hosting provider support regarding this issue as it’s related to server configuration.

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant
    August 6, 2015 at 07:12

    Hello,

    Please provide us with FTP credentials in Private Content.
    Also please make backup site and we’ll try to reupload theme.

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant
    August 5, 2015 at 21:42

    Hello,

    Please use this code in custom.css file.

    .post-information{
    display:none;
    }

    Here is a video tutorial how to create custom.css: https://www.youtube.com/watch?v=Qok2zRedRMY&feature=youtu.be.

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant
    August 5, 2015 at 21:06

    Hello,

    As I see you’re using old PHP version (5.2.17). See screenshot: http://prntscr.com/8192k0

    Please ask your hosting to increase PHP version to 5.3 or higher.

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant
    August 5, 2015 at 20:50

    Hello,

    Please read more in our documentation:
    https://www.8theme.com/demo/docs/royal/index.html#!/primary_menu

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant
    August 5, 2015 at 20:48

    Hello,

    Please provide us with wp-admin and FTP credentials in Private Content.

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant
    August 5, 2015 at 20:34

    Hello,

    Please use this code in custom.css

    .widget_nav_menu li a{
        font-size: 13px;
    }
    .widget_nav_menu li:before{
        top: 15px;
    }

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant
    August 5, 2015 at 20:29

    Hello,

    Sorry, but we don’t have such feature in our theme.

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant
    August 5, 2015 at 18:02

    Hello,

    Navigate to Pages->edit page->Page layout->Show Page Heading and select disable.

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant
    August 5, 2015 at 17:10

    Hello,

    You’re welcome!
    If you have any questions don’t hesitate to contact us.

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant
    August 5, 2015 at 17:09

    Hello,

    Please update theme to the latest version.
    Don’t forget to make backup site before update.
    Here is video tutorial how to update theme:
    https://www.youtube.com/watch?v=KdWESIIPU1k
    The video tutorial is for Legenda theme, but the process is identical.

    Also you can download the latest plugins versions at this link https://www.8theme.com/download-plugins/ ,
    enter your purchase code of the theme to get the plugins.

    If issue will persist then contact us again.

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant
    August 5, 2015 at 17:06

    Hello,

    Try to disable third-party plugins, some of them caused issue.

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant
    August 5, 2015 at 15:34

    Hello,

    You’re welcome!

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant
    August 5, 2015 at 15:34

    You’re welcome and have a good day!

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant
    August 5, 2015 at 15:33

    Hello,

    Please try to add the following code in Child Theme.

    .vc_custom_1438784126868{
    background-image: url(http://mappa.besidespurple.nl/wp-content/uploads/2015/08/footer.gif?id=918) !important;
    background-repeat: no-repeat !important;
    }

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant
    August 5, 2015 at 15:12

    Hello,

    You’re welcome!

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant
    August 5, 2015 at 15:11

    Hello,

    You can change Brand slug in \themes\royal\framework\woo.php file on line 585
    Please replace this code
    'rewrite' => array( 'slug' => 'brand' ),
    to
    'rewrite' => array( 'slug' => 'range' ),

    After that navigate to Dashboard->Settings->Permalinks and click save changes.

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant
    August 5, 2015 at 14:32

    Hello,

    Please provide us with FTP credentials in Private Content.
    Also please make backup your site.

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant
    August 5, 2015 at 14:27

    Hello,

    As I see you’re already added background color for footer area.
    See screenshot: http://prntscr.com/8149vy

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant
    August 5, 2015 at 14:24

    Hello,

    Please provide us with wp-admin access in Private Content.

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant
    August 5, 2015 at 14:22

    Hello,

    You’re welcome!

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant
    August 4, 2015 at 15:41

    Hello,

    Your credentials aren’t correct.
    Please select all Content Types in Dashboard->Visual Composer->General Settings.

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant
    August 4, 2015 at 15:37

    You’re welcome!

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant
    August 4, 2015 at 15:18

    Hello,

    I’ve added the following code in Child Theme. Please check it.

    .tp-caption a{
    color:#000;
    }

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant
    August 4, 2015 at 15:13

    You’re welcome!

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant
    August 4, 2015 at 15:12

    Hello,
    As I can see on this link http://www.donnavaldes.com/start/ logo working perfect.
    You’re selected Blank Page as Front End page in Settings->Reading that’s why nothing happening.

    Also you’re using old theme and plugins versions. Please update them.
    Don’t forget make backup site before update.
    Here is video tutorial how to update theme:
    https://www.youtube.com/watch?v=KdWESIIPU1k
    The video tutorial is for Legenda theme, but the process is identical.

    You can download the latest plugins versions at this link https://www.8theme.com/download-plugins/ ,
    enter your purchase code of the theme to get the plugins.

    Regards,
    Robert Hall.

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    Viewing 5,520 results - 5,491 through 5,520 (of 11,542 total)
Viewing 30 posts - 5,491 through 5,520 (of 11,542 total)
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