Forum Replies Created

Viewing 30 posts - 5,191 through 5,220 (of 11,542 total)
1 2 3 … 173 174 175 … 383 384 385
  • Avatar: Robert Hall
    Robert Hall
    Participant
    August 27, 2015 at 13:48

    Hello,

    As I see you’re using old theme version (2.8.1). Please update theme to the latest.
    Here is video tutorial how to update theme:
    https://www.youtube.com/watch?v=KdWESIIPU1k

    Also you can download the latest plugins versions at this link https://www.8theme.com/download-plugins/ ,
    enter your purchase code of the theme to get the plugins.

    Regards,
    Robert Hall.

    #82758 Copied In reply to: 'Nothing in shopping cart' error
    Avatar: Robert Hall
    Robert Hall
    Participant
    August 27, 2015 at 13:21

    Hello,

    As I see you have the following error in console ‘Failed to load resource: the server responded with a status of 500 (Internal Server Error)’.

    You need to contact your hosting provider support regarding this issue as it’s related to server configuration.

    Regards,
    Robert Hall.

    #82749 Copied In reply to: After Update blank pages in Dashboard
    Avatar: Robert Hall
    Robert Hall
    Participant
    August 27, 2015 at 12:20

    Hello,

    In this case you need add Products element using Visual Composer plugin. In products setting select Number of items: 5 and Products type: featured.
    Please see screenshot: http://prntscr.com/89g5jp

    Regards,
    Robert Hall.

    #82731 Copied In reply to: home page 5 row
    Avatar: Robert Hall
    Robert Hall
    Participant
    August 27, 2015 at 12:01

    Hello,

    What did you tried update?

    Also please provide us with wp-admin and FTP credentials in Private Content.

    Regards,
    Robert Hall.

    #82726 Copied In reply to: After Update blank pages in Dashboard
    Avatar: Robert Hall
    Robert Hall
    Participant
    August 27, 2015 at 11:15

    Hello,

    Please provide us with wp-admin and FTP credentials in Private Content.

    Regards,
    Robert Hall.

    #82713 Copied In reply to: GRID/LIST VIEW NOT WORKING after update
    Avatar: Robert Hall
    Robert Hall
    Participant
    August 27, 2015 at 11:09

    Hello,

    You’re welcome!

    Regards,
    Robert Hall.

    #82708 Copied In reply to: Counter, Text color
    Avatar: Robert Hall
    Robert Hall
    Participant
    August 27, 2015 at 08:37

    Hello,

    Do you mean fixed header?
    Please try to add the following code in Custom CSS for mobile and tablet area (8theme Options->Typography->Custom CSS)

    .fixNav-enabled .header-wrapper, .fixNav-enabled .fixed-active .header-wrapper {
    position: fixed !important;
}

    Regards,
    Robert Hall.

    #82645 Copied In reply to: Mobile or Tablet Scroll Menu Header
    Avatar: Robert Hall
    Robert Hall
    Participant
    August 27, 2015 at 08:10

    Hello,

    You’re welcome!

    Regards,
    Robert Hall.

    #82635 Copied In reply to: Shortcode for Video
    Avatar: Robert Hall
    Robert Hall
    Participant
    August 27, 2015 at 08:09

    You can change this word in \themes\royal\framework\woo.php file on line 1409.

    Regards,
    Robert Hall.

    #82633 Copied In reply to: How to Change color for the "menu bar" ?
    Avatar: Robert Hall
    Robert Hall
    Participant
    August 27, 2015 at 08:04

    Hello @Sanjana Jhumun,

    I’ve sent you About Us .xml page to email address. Please check.
    Please try to update Ultimate Addons for VISUAL COMPOSER plugin via FTP (/wp-content/plugin/ folder on your server).

    Regards,
    Robert Hall.

    #82630 Copied In reply to: Sample pages
    Avatar: Robert Hall
    Robert Hall
    Participant
    August 27, 2015 at 07:38

    Hello,

    If I understood you correctly please use this code in custom.css file

    .product-sidebar .widget-container h3{
    background: none;
}

    Here is a video tutorial how to create custom.css: https://www.youtube.com/watch?v=Qok2zRedRMY&feature=youtu.be.

    Regards,
    Robert Hall.

    #82624 Copied In reply to: Turn off line for widget
    Avatar: Robert Hall
    Robert Hall
    Participant
    August 27, 2015 at 07:34

    Hello,

    Sorry, but we can’t see your site, get the following problem “Server not found”.

    Regards,
    Robert Hall.

    #82619 Copied In reply to: the images are not displayed on the product page and product lists
    Avatar: Robert Hall
    Robert Hall
    Participant
    August 27, 2015 at 07:27

    Hello,

    Please disable third-party plugins one by one, some of them caused issue.

    Regards,
    Robert Hall.

    #82617 Copied In reply to: Theme options in WPAdmin layout is corrupt in the way it displays
    Avatar: Robert Hall
    Robert Hall
    Participant
    August 27, 2015 at 07:20

    Hello,

    Did you install Demo base content as described in our documentation?
    https://www.8theme.com/demo/docs/woopress/index.html#!/demo_data_installation

    Be attentive, such pages as Shop, Cart, Checkout, My account etc are WooCommerce pages and should be provided for you after WooCommerce plugin activation.

    All plugins are external extensions which are included into theme because for each product we purchase “Extended license” and that’s why we are able to include it into them.
    This plugins work fine without activation and you can always get actual version if you want directly from us.
    Just ask and we’ll send you current version. We update plugins with theme updates time to time so with each next theme update, plugins will be also updated.
    The option with registering of these plugins has been already added to plugin and this only allow you to get automatic updates and support for this plugin directly from author if you need.
    You don’t need to register this product because it is not required but if you want to get those features, then you need to purchase this plugin directly from author. This is how it works for all themes on Themeforest and not only in our case.

    You can download the latest plugins versions at this link https://www.8theme.com/download-plugins/ ,
    enter your purchase code of the theme to get the plugins.

    Regards,
    Robert Hall.

    #82616 Copied In reply to: Sample pages
    Avatar: Robert Hall
    Robert Hall
    Participant
    August 27, 2015 at 07:15

    Hello,

    Could you please clarify us with more details where exactly you want to change ‘Cart’ name?

    Regards,
    Robert Hall.

    #82613 Copied In reply to: How to Change color for the "menu bar" ?
    Avatar: Robert Hall
    Robert Hall
    Participant
    August 26, 2015 at 22:08

    Hello,

    You’re welcome!

    Regards,
    Robert Hall.

    #82587 Copied In reply to: I too am having problems after update. Looks like CSS is not loading.
    Avatar: Robert Hall
    Robert Hall
    Participant
    August 26, 2015 at 22:07

    Hello @sebdicam,

    Please use this code

    .cart_totals td .amount, .cart_totals .order-total strong .amount{
  color: black !important;
}

    Regards,
    Robert Hall.

    #82586 Copied In reply to: Installation Issues & Fixes (Read First)
    Avatar: Robert Hall
    Robert Hall
    Participant
    August 26, 2015 at 21:05

    Hello,

    Please navigate to products->categories->edit and click ‘update’ button for each categories.

    Regards,
    Robert Hall.

    #82576 Copied In reply to: strpos() errors
    Avatar: Robert Hall
    Robert Hall
    Participant
    August 26, 2015 at 21:01

    Hello,

    Sorry for misunderstanding, but could you please clarify us with more details what page you want?
    Maybe provide screenshot or link to it for our better understanding.

    Regards,
    Robert Hall.

    #82573 Copied In reply to: Lookbook – XML did not Load
    Avatar: Robert Hall
    Robert Hall
    Participant
    August 26, 2015 at 20:11

    Hello,

    Please provide us with wp-admin and FTP credentials in Private Content.

    Regards,
    Robert Hall.

    #82571 Copied In reply to: Ultimate Add-Ons for Visual Composer and Master Slider
    Avatar: Robert Hall
    Robert Hall
    Participant
    August 26, 2015 at 20:10

    Hello,

    Please clarify with more details what exactly you mean and show us screenshots.

    Regards,
    Robert Hall.

    #82570 Copied In reply to: Images are not showing after update
    Avatar: Robert Hall
    Robert Hall
    Participant
    August 26, 2015 at 20:09

    You’re welcome!

    Regards,
    Robert Hall.

    #82569 Copied In reply to: Register top bar widget not shown
    Avatar: Robert Hall
    Robert Hall
    Participant
    August 26, 2015 at 20:08

    Try use this code in in Custom CSS for mobile landscape and Custom CSS for mobile.

    .header-logo img,
.header-logo {
    max-width: 229px !important;
}

    Regards,
    Robert Hall.

    #82568 Copied In reply to: CENTER RESPONSIVE TOP BAR SOCIAL ICONS
    Avatar: Robert Hall
    Robert Hall
    Participant
    August 26, 2015 at 19:52

    Hello,

    I’ve created Register page and register link is showing now. Please check.

    Regards,
    Robert Hall.

    #82564 Copied In reply to: Register top bar widget not shown
    Avatar: Robert Hall
    Robert Hall
    Participant
    August 26, 2015 at 19:48

    Hello,

    Please provide us with wp-admin access in Private Content.

    Regards,
    Robert Hall.

    #82561 Copied In reply to: Top bar (above header logo) not working
    Avatar: Robert Hall
    Robert Hall
    Participant
    August 26, 2015 at 18:39

    Hello,

    You can use this code in custom.css.

    .top-bar .wishlist-link a span,
.header-type-5 .top-bar .links li a {
    color: red;
}

    Regards,
    Robert Hall.

    #82550 Copied In reply to: Change Text Color of Top Bar
    Avatar: Robert Hall
    Robert Hall
    Participant
    August 26, 2015 at 18:12

    Hello,

    I’ve added this code in Global Custom CSS. Please check.

    .header-logo{
    width: inherit !important;
}

    Regards,
    Robert Hall.

    #82544 Copied In reply to: fixed logo alignment
    Avatar: Robert Hall
    Robert Hall
    Participant
    August 26, 2015 at 17:34

    Hello,

    Please try to regenerate your thumbnails using Regenerate Thumbnails plugin.

    Regards,
    Robert Hall.

    #82539 Copied In reply to: Images are not showing after update
    Avatar: Robert Hall
    Robert Hall
    Participant
    August 26, 2015 at 16:32

    Hello,

    Could you please clarify with more details what exactly you want to do and show us screenshots?

    Regards,
    Robert Hall.

    #82519 Copied In reply to: Product categories – appearance not consistent
    Avatar: Robert Hall
    Robert Hall
    Participant
    August 26, 2015 at 16:10

    Hello,

    You can speed up the site following the suggestions from these articles:

    http://codex.wordpress.org/WordPress_Optimization

    http://techtage.com/speeding-up-wordpress-sites/

    http://www.sparringmind.com/speed-up-wordpress/

    Regards,
    Robert Hall.

    #82504 Copied In reply to: Slow within the site
  • 1 2 3 … 173 174 175 … 383 384 385
    Viewing 5,220 results - 5,191 through 5,220 (of 11,542 total)
Viewing 30 posts - 5,191 through 5,220 (of 11,542 total)
1 2 3 … 173 174 175 … 383 384 385

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