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'Nothing in shopping cart' error

This topic has 7 replies, 4 voices, and was last updated 8 years, 7 months ago ago by Stan Russell

hayden34

Participant

August 27, 2015 at 12:23

Hi,
When customer clicks add to cart, it then takes customers to the cart page but there is nothing in the cart.

I am using the current versions of WordPress and my theme is updated.

Please, contact administrator
for this information.

#82732 Copied Theme version: 2.9 WooCommerce version: 4.3

6 Answers

Eva Kemp

Support staff

August 27, 2015 at 13:46

Hello,

As I see you’re using old theme version:
http://storage5.static.itmages.com/i/15/0827/h_1440679498_3931566_abf29c1c96.png
Please update it and all required plugins https://www.8theme.com/download-plugins/ .

Don’t forget to create back up of your files and database before starting update process!

Regards,
Eva Kemp.

#82757 Copied

Robert Hall

Support staff

August 27, 2015 at 13:48

Hello,

As I see you’re using old theme version (2.8.1). Please update theme to the latest.
Here is video tutorial how to update theme:
https://www.youtube.com/watch?v=KdWESIIPU1k

Also you can download the latest plugins versions at this link https://www.8theme.com/download-plugins/ ,
enter your purchase code of the theme to get the plugins.

Regards,
Robert Hall.

#82758 Copied

hayden34

Participant

August 28, 2015 at 04:22

Thanks for that.
I will try tonight.

#82868 Copied

Robert Hall

Support staff

August 28, 2015 at 07:11

Hello,

You’re welcome!

Regards,
Robert Hall.

#82873 Copied

hayden34

Participant

August 30, 2015 at 06:02

Sorry Robert,
How do I find the latest version of Legenda?

I have tried to upload the new one but it only keeps uploading 2.8.1??

Thanks

#83124 Copied

Stan Russell

Participant

August 31, 2015 at 07:42

Hello,

you can always download latest version of theme from http://themeforest.net/
Please log in there and navigate to purchased products.

Regards,
Stan Russell.

#83187 Copied
Tagged: best selling woocommerce themes, e-commerce solutions, nothing in shopping cart error, seo friendly, shopping cart troubleshooting, woocommerce themes
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