Forum Replies Created

Viewing 30 posts - 4,951 through 4,980 (of 11,542 total)
  • Avatar: Robert Hall
    Robert Hall
    Participant

    Hello,

    Please provide us with wp-admin and FTP credentials in Private Content.

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant

    Hello,

    Please try to import demo templates now.

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant

    Hello,

    Please clarify in what folder we can find your site.

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant

    Hello,

    You’re welcome!

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant

    Hello,

    Please use this code in Global Custom CSS (Theme Options->Custom CSS).
    1)

    .header-logo img {
        max-width: 380px;
    }

    2)

    .header-type-7 .header .tbs{
        background: url(http://www.maruyama.co.uk/wp-content/uploads/2015/09/maruyama-black.jpg);
        background-size: 100%;
    }
    .menu-social-icons,
    .header-type-7 .header .tbs span {
    display:none;
    }

    You need replace this string for your image link.
    url(http://www.maruyama.co.uk/wp-content/uploads/2015/09/maruyama-black.jpg);
    3)

    .header-type-7 .menu-wrapper .menu-main-container > ul > li > a{
        padding: 10px 17px;
    }

    4)

    .single-product .cart .button {
    color:#fff;
    }

    5)

    .shop-text{
    color:#fff;
    }

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant

    Hello,

    This theme use the Minimal slider.
    Navigate to Revolution Slider->edit slider->then click “Slideshow-auto” and resave.

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant

    Hello @Danijel,

    Please don’t hesitate to contact us via this forum.
    We will be glad to help you.

    Have a good day!

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant

    Hello @vlab,

    I’ve just sent you Visual Composer 4.6.2 to email address. Please check.

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant

    Hello,

    We uploaded a new import.php file. It will be fixed in the next theme update.
    Sorry for the inconvenience.

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant

    Hello,

    You’re welcome!

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant

    Hello,

    You’re right! There is a bug. It will be fixed in the next theme update.
    In this case you can use previous version of the VC plugin.

    I’ve sent VC 4.6.2 version to your email address. Please check.

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant

    Hello @Danijel,

    Yes, we’ve changed the import.php file. This will be fixed in the next theme update.
    Also I’ve sent you this file to your email address. Please check.

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant

    Hello @lrockwood,

    Sorry, but we need a link to wp-admin panel also.

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant

    Hello,

    Please try to use the following code in Custom CSS for mobile (8Theme Options->Typography->Custom CSS).

    .tp-caption .slider-btn{
    font-size:10px !important;
    }

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant

    Hello,

    You can change background in Row settings of the Footer coffe.
    Please see screenshot: http://prntscr.com/8emzhi

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant

    Hello,

    We’ve fixed this issue.
    Please try to import demo content now.

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant

    Hello @lrockwood,

    Please provide us with wp-admin access in Private Content.

    All plugins are external extensions which are included into theme because for each product we purchase “Extended license” and that’s why we are able to include it into them.
    This plugins work fine without activation and you can always get actual version if you want directly from us.
    Just ask and we’ll send you current version. We update plugins with theme updates time to time so with each next theme update, plugins will be also updated.
    The option with registering of these plugins has been already added to plugin and this only allow you to get automatic updates and support for this plugin directly from author if you need.
    You don’t need to register this product because it is not required but if you want to get those features, then you need to purchase this plugin directly from author. This is how it works for all themes on Themeforest and not only in our case.

    You can download the latest plugins versions at this link https://www.8theme.com/download-plugins/ ,
    enter your purchase code of the theme to get the plugins.

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant

    Hello @Danijel,

    Please try to import demo templates now.

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant

    Hello,

    Wp-admin credentials aren’t correct. Please reset them and provide us again.

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant

    Hello,

    Sorry, but your credentials aren’t correct.

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant

    Hello,

    I’ve just imported Jewerly theme for you. Please check it.

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant

    Hello @luismario,

    Please try to import Wootime demo now.

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant

    Hello @Danijel,

    Please provide us with FTP credentials in Private Content.

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant

    Hello,

    You’re welcome!

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant

    Hello,

    You’re welcome!

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant

    Hello,

    I’ve imported University theme for you. Please check.

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant

    Hello,

    Please try to import demo templates now.

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant

    Hello,

    You’re welcome!

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant

    Hello,

    As I see you added a bad images for each products.
    See screenshot: http://prntscr.com/8ehisc

    Try to remove them or add some other images and check this issue.

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant

    Hello @reszelo,

    I’ve sent you old Royal theme.
    But we don’t recommend you to use old theme in future, because there may be some bugs.

    Regards,
    Robert Hall.

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Viewing 30 posts - 4,951 through 4,980 (of 11,542 total)