Add Single Picture With Visual Composer - by gurhan

This topic has 8 replies, 3 voices, and was last updated 8 years, 6 months ago ago by Eva Kemp

  • Avatar: gurhan
    gurhan
    Participant
    September 10, 2015 at 04:36

    Eva,

    I wanted to open a new thread, rather than making things more complicated in thread #85727

    When I try to use Visual composer to add a picture, nothing happens…

    I created a “test page”. Please go to that page and try to add a single image. You will see the problem…

    Please, contact administrator
    for this information.
    7 Answers
    Avatar: Robert Hall
    Robert Hall
    Support staff
    September 10, 2015 at 05:43

    Hello,

    Sorry, but your credentials aren’t correct.

    Regards,
    Robert Hall.

    Avatar: gurhan
    gurhan
    Participant
    September 10, 2015 at 05:53

    which credential… ftp or wp access???

    Avatar: Robert Hall
    Robert Hall
    Support staff
    September 10, 2015 at 06:36

    Hello,

    Wp-admin credentials aren’t correct. Please reset them and provide us again.

    Regards,
    Robert Hall.

    Avatar: gurhan
    gurhan
    Participant
    September 10, 2015 at 06:55

    here you go

    Please, contact administrator
    for this information.
    Avatar: Robert Hall
    Robert Hall
    Support staff
    September 10, 2015 at 08:16

    Hello,

    You’re right! There is a bug. It will be fixed in the next theme update.
    In this case you can use previous version of the VC plugin.

    I’ve sent VC 4.6.2 version to your email address. Please check.

    Regards,
    Robert Hall.

    Avatar: gurhan
    gurhan
    Participant
    September 10, 2015 at 08:39

    Please confirm your email…

    Please, contact administrator
    for this information.
    Avatar: Eva
    Eva Kemp
    Support staff
    September 10, 2015 at 09:08

    Hello,

    Yes, this is our email address.

    Regards,
    Eva Kemp.

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