Robert Hall

Hello,

Please update Visual Composer plugin to the latest version and check this issue.

You can download the latest plugins versions at this link https://www.8theme.com/download-plugins/ ,
enter your purchase code of the theme to get the plugins.

Regards,
Robert Hall.

Hello,

Your credentials aren’t correct. Please check them and provide us again.

Regards,
Robert Hall.

Hello,

All plugins are external extensions which are included into theme because for each product we purchase “Extended license” and that’s why we are able to include it into them.
This plugins work fine without activation and you can always get actual version if you want directly from us.
Just ask and we’ll send you current version. We update plugins with theme updates time to time so with each next theme update, plugins will be also updated.
The option with registering of these plugins has been already added to plugin and this only allow you to get automatic updates and support for this plugin directly from author if you need.
You don’t need to register this product because it is not required but if you want to get those features, then you need to purchase this plugin directly from author. This is how it works for all themes on Themeforest and not only in our case.

You can download the latest plugins versions at this link https://www.8theme.com/download-plugins/ ,
enter your purchase code of the theme to get the plugins.

Regards,
Robert Hall.

Hello,

As I see you’re using WooCommerce and WP eCommerce plugins, but our theme is compatibility only with WooCommerce plugin.

Also you’re using odl theme. Please update to the latest.
Don’t forget to make backup of the site before update.
Here is video tutorial how to update theme.
https://www.youtube.com/watch?v=KdWESIIPU1k

Regards,
Robert Hall.

Hello,
1) Use this code in custom css file.

.single-product-page .product-info .short-description{
float:none;
}

2) Navigate to Dashboard->Settings->Permalinks and resave changes.
3) Do you mean this text? http://prntscr.com/8jxpyr

Regards,
Robert Hall.

Hello @Fantasia,

The issue was fixed. Please check.

Regards,
Robert Hall.

Hello,

You’re welcome!

Regards,
Robert Hall.

Hello,

Did you made some changes in original theme files?
Please provide us with FTP credentials in Private Content and make backup of the site then we’ll try to reupload theme for you.

Regards,
Robert Hall.

Hello,

In this case you need add an image as background in Row Settings.
Please see screenshot: http://prntscr.com/8jvr7j

Regards,
Robert Hall.

Hello,

1) We recommended to make backup every time when you update wp, theme or plugins.

2) Sorry, but we can’t guarantee full compatibility this plugin with our theme.
Please read more here how to use Child Theme:
https://www.8theme.com/demo/docs/woopress/index.html#!/3_child_theme

Regards,
Robert Hall.

In some displays only top links as my account and register page which you can enable in Theme Options->Header->Enable top links (Register | Sign In).

Regards,
Robert Hall.

Hello,

I’ve selected Header Type 9 and top bar working fine. Please check.

Regards,
Robert Hall.

Hello,

Please provide us with wp-admin access in Private Content.

Regards,
Robert Hall.

Hello,

1) Please install all recommended and required plugins. See screenshot: http://prntscr.com/8juhey
https://www.8theme.com/demo/docs/woopress/index.html#!/external_plugins

2) Navigate to Dashboard->Settings->Reading->select Shop page as Front Page.

Regards,
Robert Hall.

Hello @AlkaWay,

I’ve sent the latest version of theme to your email address. Please check.

Regards,
Robert Hall.