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404 Error on Product Detail Page - by matt9269

This topic has 4 replies, 2 voices, and was last updated 8 years, 7 months ago ago by Robert Hall

  • Avatar: matt9269
    matt9269
    Participant
    September 24, 2015 at 03:43

    After updating the out-of-date WooCommerce files, the Product Detail page shows a 404 Error. The shop/catalog page, add-to-cart, checkout all work – but when a user clicks on the product detail, they always receive a 404 error.

    The Permalink options are set correctly.

    #88951 Copied Theme version: 2.3 WooCommerce version: 2.4.4
    3 Answers
    Avatar: Robert Hall
    Robert Hall
    Support staff
    September 24, 2015 at 07:27

    Hello,

    Please provide us with wp-admin access in Private Content.

    Regards,
    Robert Hall.

    #88963 Copied
    Avatar: matt9269
    matt9269
    Participant
    September 24, 2015 at 15:15

    As requested in Private Content

    Please, contact administrator
    for this information.
    #89078 Copied
    Avatar: Robert Hall
    Robert Hall
    Support staff
    September 24, 2015 at 15:31

    Hello,

    As I see you’re using WooCommerce and WP eCommerce plugins, but our theme is compatibility only with WooCommerce plugin.

    Also you’re using odl theme. Please update to the latest.
    Don’t forget to make backup of the site before update.
    Here is video tutorial how to update theme.
    https://www.youtube.com/watch?v=KdWESIIPU1k

    Regards,
    Robert Hall.

    #89083 Copied
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