Forum Replies Created

Viewing 30 posts - 31 through 60 (of 80 total)
  • Avatar: PJone
    PJone
    Participant
    June 13, 2023 at 08:42

    Hello,

    what’s the point of this answer?
    Don’t you want to help?

    If I, as a frequent buyer, tell you that the sidebar widget customizer in your customizer doesn’t work, then you don’t need to send me a tutorial on how to create a widget 🙁

    I want to change colors and spacing. (Blog Page left sidebar)

    In your xstore.min.css you have the follow entry:

    .menu-element.menu-list .menu li .nav-sublist ul, .menu-element.menu-list .menu li .nav-sublist-dropdown {
    position: static!important;
    padding: 0 0 0 12px;
    border: none;
    -webkit-transform: none;
    transform: none;
    }

    and this:

    .menu-element.menu-list .menu li .nav-sublist-dropdown, .menu-element.menu-list .menu li>.nav-sublist {
    display: block!important;
    -webkit-animation: none !important;
    animation: none !important;
    }

    and this:

    .menu-element:not(.horizontal) .menu-item-has-children .nav-sublist-dropdown {
    top: 50%;
    -webkit-transform: translateY(-50%);
    transform: translateY(-50%);
    }

    and this:

    .item-design-dropdown .nav-sublist-dropdown {
    padding: 1em 0;
    }

    and this:

    .nav-sublist-dropdown {
    position: absolute;
    top: 100%;
    left: 0;
    z-index: -1;
    display: none;
    -webkit-animation: fadeOut;
    animation: fadeOut;
    width: 18em;
    padding: 2.14em 2.14em;
    background-color: var(–et_white-2-dark);
    text-align: left;
    text-align: start;
    border: 1px solid var(–et_border-color);
    -webkit-box-sizing: border-box;
    box-sizing: border-box;
    }

    The first i need to change the background color from ” background-color: var(–et_white-2-dark);” to my own.

    I hope you help now.
    I will rate my experience at Themeforest.

    Currently I should have 12 licenses.

    You can find the access data for viewing in my previous post under “private content”

    regards

    Patrick (CEO PJone)

    Avatar: PJone
    PJone
    Participant
    June 7, 2023 at 15:22

    Hi,

    thanks, but how can i change the pj-1, pj-2, pj-3,pj-4, pj-5 etc. to stagging?
    This is very important.

    We don’t work with subs … we have extra this domains for staging

    regards

    Patrick

    Avatar: PJone
    PJone
    Participant
    January 24, 2023 at 17:39

    Hello,

    oh sorry, pls check private content again.

    best regards

    Patrick

    Please contact administrator
    for this information.
    Avatar: PJone
    PJone
    Participant
    January 24, 2023 at 16:39

    Hello,

    thank you very much.

    best regards

    Patrick

    Avatar: PJone
    PJone
    Participant
    January 20, 2023 at 14:48

    Hello,

    unfortunately that didn’t help.
    I temporarily disabled all caches. But the problem persists.

    If you are not logged in, the footer is displayed shifted.
    When logging in, the footer is correct again.

    We had a similar problem in connection with your theme.

    Unfortunately I don’t remember what the solution was.
    I think we just had to check the Javascript box somewhere, right?

    Best regards

    Patrick

    Avatar: PJone
    PJone
    Participant
    September 5, 2022 at 15:29

    Hello,

    Padding top is not the solution.
    I took the pictures out again.
    So only the category titles should be displayed.

    But it doesn’t work at all despite cleared cache and view in multiple browsers and multiple computers.

    I am now asking for a real solution.

    regards

    Patrick

    Avatar: PJone
    PJone
    Participant
    August 31, 2022 at 17:32

    Hello,

    I have now copied the access data to the private content area

    regards

    Patrick

    Please contact administrator
    for this information.
    Avatar: PJone
    PJone
    Participant
    August 31, 2022 at 17:30

    Hello,

    1. This is already done but doesn’t seem to help
    2. I’m not talking about the slider but the title + picture also in the mega menu

    This is already the working server. So feel free to test here.
    Without your help we can’t move the project back to the live server either.

    Please check private content for FTP und WP Access

    Regards

    Patrick

    Please contact administrator
    for this information.
    Avatar: PJone
    PJone
    Participant
    August 30, 2022 at 15:05

    Hello Rose,

    We have done everything as you described and previously retranslated the POT into German.

    The PO seems to be taking hold. But the mini shopping cart still shows Checkout instead of “Zur Kasse” (german language)

    However, the strings in the core and theme are correctly translated

    regards

    Patrick

    Please contact administrator
    for this information.
    Avatar: PJone
    PJone
    Participant
    August 30, 2022 at 14:44

    Hello,

    Can you please help us to solve the problem?
    I suspect that this might have something to do with the animation.

    regards

    Patrick

    Avatar: PJone
    PJone
    Participant
    August 30, 2022 at 10:30

    Please check on private content the screen video.
    Cache is emptied. Completely different PC, which has never called up the website. Exactly the same problem.

    Tested with Google Chrome and Firefox.

    From time to time the mega menu pops up. However, it often closes immediately before you can select a menu item.

    We’ve had this problem before. A code snippet solved the problem.

    Another question, how can I put the category title above the category picture?

    Please contact administrator
    for this information.
    Avatar: PJone
    PJone
    Participant
    August 4, 2022 at 10:25

    Thank you …

    Avatar: PJone
    PJone
    Participant
    August 4, 2022 at 09:36

    Hello,

    I work in online marketing for customers and therefore work with many different themes.

    Yours is the best in looks and has many features too.
    Nevertheless, we rarely buy your theme because it causes the most problems.
    Example: We bought about 10 licenses from you. for others well over 100. For me it is unnecessary time to constantly search for errors. You are right, of course there can be conflicts in interaction with your theme and a plugin. There are themes where I haven’t had a conflict in 5 years.

    That’s just a side note. As I said, your theme looks great and has many great features.

    However, the problems with your theme are not that common anymore. So overall you are on the right track.

    I have the suspicion that the function of reducing the size of images from WP Optimize in combination with your theme feature leads to the conflict.

    You are welcome to look.

    regards

    Avatar: PJone
    PJone
    Participant
    August 4, 2022 at 08:18

    Hello,

    we only use well-known and popular plugins such as WP-Optimize, Yoast SEO, Wordfence etc. In Germany, even restructuring is mandatory. These are taken care of by Borlabs Cookies and German Market. If your theme doesn’t work with the important plugins, then it’s just plain useless.

    I am now writing and rating this theme at Themeforest.
    I really didn’t like your answer.

    Regards

    Avatar: PJone
    PJone
    Participant
    August 3, 2022 at 16:24

    Hi,

    Yes, I did not uninstall the plugin because it is very important for us.

    How can we solve the problem?
    I’ll also check with WP Optimize.
    But I’m sure they’ll say the problem isn’t theirs.

    regards

    Avatar: PJone
    PJone
    Participant
    August 3, 2022 at 15:44

    Hi,

    yes i have cleared all.
    Then as next deactivated other (not XStrore) Plugins.
    The problem still persists.

    Regards

    Patrick

    Avatar: PJone
    PJone
    Participant
    August 3, 2022 at 14:32

    Hi Rose,

    thank you for the fast answer.

    I disabled the lightbox in Elementor -> website settings and also cleared the cache.

    The problem persists.

    regards

    Patrick

    Avatar: PJone
    PJone
    Participant
    July 20, 2022 at 10:25

    Hello Rose,

    okay, thank you …

    regards

    Avatar: PJone
    PJone
    Participant
    July 19, 2022 at 12:06

    Hi Olga,

    sorry but this plugin doesn’t fix the issue.
    It is active now.

    I ask Elementor for a solution too.

    regards

    Please contact administrator
    for this information.
    Avatar: PJone
    PJone
    Participant
    July 19, 2022 at 10:49

    Hello,

    It really is the same SSL settings as on the other sites.
    I understand that this is obvious. I also created a new SSL certificate.

    I really compared and looked at all the SSL settings on the server.
    My server technician also sees no abnormalities.

    You can check it here: https://www.ssllabs.com/ssltest/analyze.html?d=pjone.de&latest

    Maybe I don’t understand you correctly either.
    I login to https://pjone.de/wp-admin/ the script say as example force ssl login = false.
    But the url is https and works after the code.

    Addendum

    Now I’ve shortened the code to

    define( ‘WP_DEBUG’, false );
    define( ‘CONCATENATE_SCRIPTS’, false );

    … and the admin area looks correct.

    If i delete

    define( ‘CONCATENATE_SCRIPTS’, false );

    the styles are no longer loaded on admin area.
    But that’s not the solution.

    I keep coming back to an Elementor widget problem in connection with your theme.

    That’s what the debug log says too.
    But like I said, maybe I’m misunderstanding something.
    It just has to be fixed, otherwise we won’t be able to continue working.

    regards

    Avatar: PJone
    PJone
    Participant
    July 18, 2022 at 19:07

    Hello,

    unfortunately we have a problem with your theme after an update.
    I have already contacted your support.
    So far the problem could not be solved conclusively and now nobody answers anymore.
    You may also have a lot to do at the moment.

    First, CSS and JS could no longer be loaded in the admin area. Your team thinks it’s the server. But that can’t be, since we have several projects and licenses for your theme. It only affects the last updated project.
    It works for everyone else on the same server and with the same settings.

    The Follow has fixed the issue:

    I had the same issue a few months back I tried this and this works for me.

    define(‘FORCE_SSL_LOGIN’, false);
    define(‘FORCE_SSL_ADMIN’, false);
    define( ‘CONCATENATE_SCRIPTS’, false );
    define( ‘SCRIPT_DEBUG’, true );
    try to load wp-admin with SSL.

    After reloading it looks OK, maybe after re-login, set SCRIPT_DEBUG to false.
    Now the admin area works again. But now the header and footer of your theme are no longer loaded.

    It would be great if support could take a look.

    Regards

    Patrick

    Avatar: PJone
    PJone
    Participant
    July 18, 2022 at 14:25

    Hello,

    can you help us?
    I ask in Envato Forums too.

    Regards

    Patrick

    Avatar: PJone
    PJone
    Participant
    July 18, 2022 at 12:04

    Hello,

    i found this on a forum and this help:

    I had the same issue a few months back I tried this and this works for me.

    define(‘FORCE_SSL_LOGIN’, false);
    define(‘FORCE_SSL_ADMIN’, false);
    define( ‘CONCATENATE_SCRIPTS’, false );
    define( ‘SCRIPT_DEBUG’, true );
    try to load wp-admin with SSL.

    After reloading it looks OK, maybe after re-login, set SCRIPT_DEBUG to false.

    It helps, but now the header and footer from your theme doesn’t load 😉

    regards

    Patrick

    Avatar: PJone
    PJone
    Participant
    July 18, 2022 at 11:22

    Hello,

    This is our root server. As you may see, we bought several licenses from you.

    Consequently, we also have several projects all on the same server with the same settings.

    So it can’t be the server.

    When I turn on debug mode, the admin panel loads normally.

    define( ‘WP_DEBUG’, true );

    // Aktivieren Sie die Debug-Protokollierung in der Datei /wp-content/debug.log
    define( ‘WP_DEBUG_LOG’, true );

    // Anzeige von Fehlern und Warnungen deaktivieren
    define( ‘WP_DEBUG_DISPLAY’, false );
    @ini_set( ‘Anzeigefehler’, 0 );

    // Dev-Versionen der Kern-JS- und CSS-Dateien verwenden (nur erforderlich, wenn Sie diese Kerndateien ändern)
    define( ‘SCRIPT_DEBUG’, true );

    The problem must be with the theme because it only occurred after an update.

    Regards

    Patrick

    Avatar: PJone
    PJone
    Participant
    July 18, 2022 at 10:40

    Hi again,

    I disabled all plugins. The problem then still persists. This is really very strange.

    Sorry for the wrong pw. I’ve now added the correct one.

    I really don’t know what else to check. According to various forums it should be due to a third party from Elementor or Theme.

    I disabled all plugins and even moved them to a subfolder. You changed the theme. Did you turn that off completely?

    What else could it be? WordPress Core is actually more likely to be ruled out, otherwise this problem would already have been discussed in the forum.

    regards

    Patrick

    Please contact administrator
    for this information.
    Avatar: PJone
    PJone
    Participant
    April 26, 2022 at 08:53

    Hello,

    i have changed the password now and checked the access.

    regards

    Please contact administrator
    for this information.
    Avatar: PJone
    PJone
    Participant
    April 25, 2022 at 15:57

    Hi Olga,

    sorry .. please check the follow:

    Please contact administrator
    for this information.
    Avatar: PJone
    PJone
    Participant
    April 25, 2022 at 14:24

    Hi Olga,

    sorry for the late reply.
    I was on holiday.

    Pls check the private content for access.

    Best regards

    Patrick

    Please contact administrator
    for this information.
    Avatar: PJone
    PJone
    Participant
    March 2, 2022 at 20:35

    Thank you …

    Best regards

    Patrick

    Avatar: PJone
    PJone
    Participant
    March 2, 2022 at 20:29

    Hello,
    can you add this in one of the next update?
    The Off-Canvas Design is really not nice.

    Or do you have an idea, which plugin i can use to have an better Mobile Design?

    Regards

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Viewing 30 posts - 31 through 60 (of 80 total)
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