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Viewing 30 posts - 1 through 30 (of 61 total)
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  • Avatar: OnlyCBD
    OnlyBrand
    Participant

    Hi team!
    Perfect, how can we replicate this on our “Live” website? Currently, the page you’ve modified is “Stagging”.

    #464322 Copied In reply to: PROBLEM WITH VARIABLE PRODUCTS WITH SALESMAX
    Avatar: OnlyCBD
    OnlyBrand
    Participant

    Hello.

    I’ve applied the changes above to “Buy more, save more” and I think they should work.

    We’re seeing quite a few issues with the plugin.

    Here are some other problems we’re encountering:
    – “Frequently Bought Together” isn’t working properly, and “add to cart” isn’t working.
    – Pricing on “Buy More, Save More” is incorrect.

    I’ve attached a video in the private area.

    Thank you very much, team.

    Please contact administrator
    for this information.
    #464256 Copied In reply to: PROBLEM WITH VARIABLE PRODUCTS WITH SALESMAX
    Avatar: OnlyCBD
    OnlyBrand
    Participant

    Hi Jack.
    The problem with the “Buy More, Save More” offer is that we want it to be for the 25g size only, and we don’t want other sizes to be available.

    For example, this product comes in the following sizes: 1g, 3.5g, 5g, 10g, 25g, 50g, and 100g.

    We want the “Buy More, Save More” offer to be available only for the 25g size and not allow other sizes to be selected.

    Please confirm if I’ve explained myself clearly.
    Thanks Jack.

    #463984 Copied In reply to: PROBLEM WITH VARIABLE PRODUCTS WITH SALESMAX
    Avatar: OnlyCBD
    OnlyBrand
    Participant

    Hi Jack.
    I’ve attached your credentials to the private area.

    You can also check out the “PRODUCT COMBO DEALS” video, which also mentions a problem with “Frequently Purchased Products.”

    I’ll be waiting for your response.
    Thank you very much.

    Please contact administrator
    for this information.
    #463971 Copied In reply to: PROBLEM WITH VARIABLE PRODUCTS WITH SALESMAX
    Avatar: OnlyCBD
    OnlyBrand
    Participant

    I’VE ATTACHED VIDEOS OF THE PROBLEMS

    Please contact administrator
    for this information.
    #463877 Copied In reply to: PROBLEM WITH VARIABLE PRODUCTS WITH SALESMAX
    Avatar: OnlyCBD
    OnlyBrand
    Participant

    Hello!
    From what I see in the video, it’s much better, but on mobile, the gifts are still too big.

    And I can barely see one item in the cart. Can we make it smaller?

    I feel like it’s not usable for the end customer.

    Thank you very much and I’m sorry.

    #452875 Copied In reply to: PROBLEM WITH SIDE CART XSTORE AND SALESMAX
    Avatar: OnlyCBD
    OnlyBrand
    Participant

    Hello.
    This website is for testing purposes only before going live.

    By simply logging in, you can view the errors and even correct them.

    Our problem is that when there are two free gifts in SalesMax, the XStore cart crashes on both PC and mobile.

    Thank you team!

    Please contact administrator
    for this information.
    #452638 Copied In reply to: PROBLEM WITH SIDE CART XSTORE AND SALESMAX
    Avatar: OnlyCBD
    OnlyBrand
    Participant

    Hi Jack!
    I’ve attached the passwords in the Private Area.
    Let me know if you have any questions.

    Please contact administrator
    for this information.
    #452561 Copied In reply to: PROBLEM WITH SIDE CART XSTORE AND SALESMAX
    Avatar: OnlyCBD
    OnlyBrand
    Participant

    Hello team,

    Great, the empty cart bug has been resolved.

    However, we still have an issue with two SalesMax gifts in the XStore Sidecart. The integration doesn’t adapt correctly, even though both are developed by you.

    I’ve attached the website in the private area so you can review it. We currently have the following configurations:
    • 1 gift for spending over €20
    • 1 gift for spending over €50

    The current behavior is as follows:
    • The first gift appears correctly (although it takes up too much space in the mobile version).
    • The second gift sometimes doesn’t appear or only appears after reloading the page.

    Please help me resolve this issue and ensure that SalesMax integrates correctly with XStore.

    Thank you very much for your help.

    Please contact administrator
    for this information.
    #452166 Copied In reply to: PROBLEM WITH SIDE CART XSTORE AND SALESMAX
    Avatar: OnlyCBD
    OnlyBrand
    Participant

    Hi.
    I’m checking, and it looks weird on mobile with this code.
    When the cart is empty, it appears bugged.
    And when there are two gifts, the cart compresses in a strange way.

    I’ve attached a screenshot in the private area.

    Thank you very much, team.

    Please contact administrator
    for this information.
    #452013 Copied In reply to: PROBLEM WITH SIDE CART XSTORE AND SALESMAX
    Avatar: OnlyCBD
    OnlyBrand
    Participant

    Hi Jack.
    I’ve attached access to our Stagging Site in the private area.

    If you have any questions, please ask us.

    Thank you very much.

    Please contact administrator
    for this information.
    #448585 Copied In reply to: PROBLEM WITH SIDE CART XSTORE AND SALESMAX
    Avatar: OnlyCBD
    OnlyBrand
    Participant

    Hello!
    We’ve added the CSS and it’s improved slightly.

    But on mobile, the images are too large, and when we add 2 or 3 SalesMax gifts to the XStore Side Cart, everything looks ugly or too large (especially the images).

    On desktop, something similar happens when there are more than 3 gifts in the Side Cart.

    Could you help us improve this further?

    Thank you very much.

    #448446 Copied In reply to: PROBLEM WITH SIDE CART XSTORE AND SALESMAX
    Avatar: OnlyCBD
    OnlyBrand
    Participant

    Hello.
    The video you sent me is of the first CSS you sent, not the second.

    I’ve attached the videos in the private area.

    Thank you very much.

    Please contact administrator
    for this information.
    #447049 Copied In reply to: PROBLEM WITH SIDE CART XSTORE AND SALESMAX
    Avatar: OnlyCBD
    OnlyBrand
    Participant

    Hello.
    The latest CSS version you sent me looks better, but I can’t scroll through the cart properly.
    I’ve attached a video in the private area.

    Can you help us solve this problem?
    Thank you very much!

    Please contact administrator
    for this information.
    #446968 Copied In reply to: PROBLEM WITH SIDE CART XSTORE AND SALESMAX
    Avatar: OnlyCBD
    OnlyBrand
    Participant

    Hi!
    Great, it solves our problem a bit.
    But the photo is still too large in the mobile version.

    Would it be possible to make it smaller only on mobile or to make the free gift take up less space?

    Thanks a lot, team.

    Please contact administrator
    for this information.
    #446897 Copied In reply to: PROBLEM WITH SIDE CART XSTORE AND SALESMAX
    Avatar: OnlyCBD
    OnlyBrand
    Participant

    SOLVED

    #422324 Copied In reply to: Problem with variation without stock.
    Avatar: OnlyCBD
    OnlyBrand
    Participant

    Credentials updated in the private area, sorry.

    Please contact administrator
    for this information.
    #422320 Copied In reply to: Problem with variation without stock.
    Avatar: OnlyCBD
    OnlyBrand
    Participant

    We have already deactivated plugins and this is not a problem.

    #422317 Copied In reply to: Problem with variation without stock.
    Avatar: OnlyCBD
    OnlyBrand
    Participant

    Hello.
    We continue to have these problems.
    I put you in private access to our stagging site.

    Thank you very much for your help.

    Please contact administrator
    for this information.
    #420904 Copied In reply to: PROBLEM WITH MY STORE PAGE IN THE LATEST UPDATE
    Avatar: OnlyCBD
    OnlyBrand
    Participant

    Hello!
    We fixed this by making the GIF smaller (measures 1080x1080px) and this is working now

    #418941 Copied In reply to: PROBLEM WITH MAIN IMAGE PRODUCT GIFS.
    Avatar: OnlyCBD
    OnlyBrand
    Participant

    Hello.
    I leave the credentials in the private section.
    Anything else, let me know 🙂

    Thank you very much,
    Best regards.

    Please contact administrator
    for this information.
    #418937 Copied In reply to: PROBLEM WITH TAG MANAGER AND THANK YOU PAGE XSTORE
    Avatar: OnlyCBD
    OnlyBrand
    Participant

    It looks like it was a WooCommerce shipping update issue.

    For people who have the same problem.

    I fixed it by removing the comma.
    49,00 / PROBLEM
    49.00 / PROBLEM
    49 / IT WORKS

    #418661 Copied In reply to: PROBLEM WITH VARIATIONS HAVE FREE SHIPPING.
    Avatar: OnlyCBD
    OnlyBrand
    Participant

    Hello.
    We have changed the theme and this is no longer happening.
    We are giving you access to our test website.
    Please check it out as this may cause us problems.

    Thank you very much for everything team.

    Please contact administrator
    for this information.
    #418630 Copied In reply to: PROBLEM WITH VARIATIONS HAVE FREE SHIPPING.
    Avatar: OnlyCBD
    OnlyBrand
    Participant

    Hello.
    We are reducing plugins and loading time.

    The problem is when I add “Archive products” on Elementor the style is not saved.

    Pls check on Private content area.

    Please contact administrator
    for this information.
    #414883 Copied In reply to: PRODUCTS ARCHIVE WITH ELEMENTOR – DOES NOT WORK PROPERLY.
    Avatar: OnlyCBD
    OnlyBrand
    Participant

    Hello.
    We are reducing plugins and loading time.

    The problem is when I add “Archive products” on Elementor the style is not saved.

    Pls check on Private content area.

    Please contact administrator
    for this information.
    #414880 Copied In reply to: PROBLEM WITH LOADING PRODUCT ON ELEMENTOR.
    Avatar: OnlyCBD
    OnlyBrand
    Participant

    SOLVED

    #413269 Copied In reply to: URGENT IMPORTANT PROBLEM! WITH THE OPTIMIZATION SERVICE
    Avatar: OnlyCBD
    OnlyBrand
    Participant

    Hola Toni.
    Hemos borrado cache y sigue pasando lo mismo.

    En el video que me has mandado en el minuto: 1:00m , te ocurre el mismo error que yo indico (desde incognito)

    Y no deja hacer click en las descripción.

    Gracias.

    #411019 Copied In reply to: PROBLEM WITH THE PRODUCTS TABS…
    Avatar: OnlyCBD
    OnlyBrand
    Participant

    Hi.
    We have cleared the cache, but this is still happening.

    How can we fix this? Thanks team

    #410975 Copied In reply to: PROBLEM WITH HEADERS CHANGING SIZE…
    Avatar: OnlyCBD
    OnlyBrand
    Participant

    Hi!
    It seems that this problem keeps appearing, how can we solve it?

    We also want to talk to technical support about the “Website Speed ​​​​​ Optimization” service, how could we do it?

    thanks team

    #410969 Copied In reply to: PROBLEM WITH HEADERS CHANGING SIZE….
    Avatar: OnlyCBD
    OnlyBrand
    Participant

    Hello!
    How long would it take to complete it?

    Would we have direct contact with the person who performed the optimization?

    Thanks

    #410804 Copied In reply to: More information about the service: Website Speed ​​Optimization
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Viewing 30 posts - 1 through 30 (of 61 total)
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