Forum Replies Created

Viewing 30 posts - 29,671 through 29,700 (of 30,391 total)
  • Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 28, 2016 at 15:50

    Hello, themadguru,

    Thank you for your suggestion. We’ll add this information in our documentation.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 28, 2016 at 15:49

    Hello,

    You are welcome!

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 28, 2016 at 15:48

    Hello,

    If it suits your needs and works fine you may use it.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 28, 2016 at 13:27

    Hello,

    Unfortunately, there is no such option at present. But it’s a very good idea, thanks! I have sent your request to our developers. We’ll implement this option in one of our next updates.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 28, 2016 at 11:08

    Hello,

    To create the same layout go to Theme Options > E-Commerce > Single product http://prntscr.com/byjicv

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 28, 2016 at 11:07

    Hello,

    Your site looks awesome! Thank you for using our theme!

    Problem is related to logo height. Anyway add the following code in your custom css (Theme Options > Styling > Custom CSS) and it fix your issue.

    .nav-sublist-dropdown:before {
        top: -60px;
        height: 65px;
    }

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 28, 2016 at 11:00

    Hello,

    We are glad to hear that you like our theme!

    You site will looks very nice, I see it even on development stage.

    Could you, please, provide me screenshot for better understanding? Because at present, I can’t find what content is hidden.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 28, 2016 at 10:55

    Hello,

    Newsletter link you can edit from Theme Options > E-Commerce > Promo Popup. Login link in Theme Options > Header Settings > http://prntscr.com/byjrb3

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 28, 2016 at 10:51

    Hello,

    Please, make sure that you using the latest version of our theme – 1.6 because such problem was fixed in one of the previous updates and check if you created My Account page.
    After that go to WooCommerce settings and check them http://prntscr.com/byjoif

    Try if you have this problem with our drop-down menu or it does not work from my account page too.

    Feel free to contact us in chat if it’s more suitable for you.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 28, 2016 at 10:36

    Hello,

    Unfortunately, there is no option to change menu item in My Account menu. It displays default WooCommerce My Account menu from My Account page http://prntscr.com/byjj5e

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 28, 2016 at 10:30

    Hello,

    We send you .xml file to import static block (Tools > Import > WordPress)
    After that go to Theme Options > E-Commerce > Popup and set setting according to screenshot http://prntscr.com/byjbcd
    Use this image like popup bg image.

    Then navigate to Theme Options > Styling > Custom CSS > Global and add the following code:

    
    #etheme-popup {border:none;}
    #etheme-popup label{color:#fff;}
    #etheme-popup .checkbox-label {
        left: 60px;
        bottom: 25px;
    }
    #etheme-popup .mfp-close {
        right: -15px !important;
        top: 50px !important;
    }
    #etheme-popup .mfp-close {
     background: transparent; 
    }
    #etheme-popup .mfp-close:hover {
     background: transparent !important; 
    }
    #etheme-popup .mfp-close:before {
        color: #fff !important;
    }

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 28, 2016 at 09:51

    Hello,

    Go to Pages > edit home page > edit 8theme title with text VC element http://prntscr.com/byj0v7

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 28, 2016 at 09:48

    Hello,

    Go to Appearance > Widgets > edit Social Links widget in Right top bar widget area https://www.8theme.com/demo/docs/xstore/#theme_settings_45_widgets_amp_custom_widget_areas

    If you have a lot of questions feel free to contact us in chat.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 28, 2016 at 09:38

    Hello,

    Go to Page > edit your contacts page and Google Maps VC element, change the code to correct one following instructions http://prntscr.com/byiuwc

    You can also use GMaps for VC element http://prntscr.com/byivkp if you want to add colorful map like we have here for example https://www.8theme.com/demo/xstore/kids/contact-us/

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 28, 2016 at 09:27

    Hello,

    To change portfolio featured image go to Portfolio > Projects > edit project and change Featured image at the right side in the bottom.

    To change project content/layout use Visual Composer. First of all t=you need to enable it for projects and all the other necessary post types, see https://www.8theme.com/demo/docs/xstore/assets/images/image_16.jpg

    After that you’ll be able to use backend or frontend visual editor to create columns layout, add and remove the different element, including Video VC element.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 28, 2016 at 09:18

    Hello,

    Yes, sure. We took into account your request. If you have any other suggestions about documentation or our theme feel free to tell us.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 27, 2016 at 17:30

    Hello,

    1) Use customizer to add favicon http://prntscr.com/by8lhw
    2) Image size in WooCommerce settings depends on images you plan to use on your site. For example on Furniture demo we use square images, then WooCommerce sizes are good for us. Default demo uses other sizes because images are rectangular. The same situation with hard crop option.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 27, 2016 at 16:29

    Hello,

    Try to add the following code in Theme Options > Styling > Custom CSS > Global
    .nav-sublist-dropdown{top:40px !important;}

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 27, 2016 at 13:39

    You are welcome!

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 27, 2016 at 12:35

    You are welcome!
    Do you want to change header or breadcrumbs height? We have such options only for breadcrumbs http://prntscr.com/by4ny6

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 27, 2016 at 11:15

    Hello,

    I checked your site and don’t see problem with menu locations, for example, backend http://prntscr.com/by3pi4 , frontend http://prntscr.com/by3qb0

    Anyway, try to increase max input vars http://prntscr.com/by3tat and check if it helps.

    Navigation labels issue will be fixed in next theme update. Please wait 1-2 days and you’ll be able to update theme and fix this problem.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 27, 2016 at 10:04

    Hello,

    Go to Theme Options > General > Breadcrumbs >Breadcrumbs Style > Align center.
    Theme Options > E-Commerce > Single Product > Show product name above the price > Off.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 27, 2016 at 10:00

    Hello,

    Edit the page and Product Category VC element http://prntscr.com/by2w80

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 27, 2016 at 09:58

    Hello,

    You don’t understand my question. You have the problem because your site is cached, that’s why frontend shows version 1.1, but you have 1.5 in backend. Please, clean the cache.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 26, 2016 at 16:06

    You are welcome.
    If you enable child theme you need to go to Appearance > Widgets and move widgets into correct widget areas. Child theme is a new theme and WordPress works in such way. But you should do this only once, after the first activation. Then you’ll be able to switch between parent and child themes without any problems.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 26, 2016 at 16:00

    Hello,

    Do you use any cache plugin or server cache? Because I still see version 1.1 when inspecting your frontend http://prntscr.com/bxr7a5 ?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 26, 2016 at 13:09

    Hello,

    We have area to put custom css, you can find it in Theme Options > Styling > Custom CSS but don’t have Custom JS area. You can use child theme to add new scripts https://codex.wordpress.org/Child_Themes
    Child theme archive you can find in theme package.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 26, 2016 at 13:06

    Hello,

    I did not face any problem with session, I was logged in all the time.

    Problem with Dashboard link in My account menu really persists. We’ll fix it in next theme update.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 26, 2016 at 11:01

    Hello,

    Your problem is related to old version of our theme – 1.1.
    This issue was fixed, please, update theme.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 26, 2016 at 10:52

    Hello,

    This page created with using Visual Composer. If you have on desktop version the following layout:
    1-st column, 2-d column
    1-st column, 2-d column
    Then on mobile you’ll see:
    1-st column
    2-d column
    1-st column
    2-d column

    And unfortunately, there is no option to change this order for mobile.
    You may contact with Visual Composer authours to get any additional help, maybe they have some solution for you.

    Regards

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Viewing 30 posts - 29,671 through 29,700 (of 30,391 total)
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