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Viewing 30 posts - 29,341 through 29,370 (of 30,391 total)
  • Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 7, 2016 at 18:46

    Hello,

    Add the following code in Theme Options > Styling > Custom CSS

    
    .single-product .product-information .products-page-cats {
        display: none;
    }

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 7, 2016 at 18:41

    Hello,

    I have added custom code for your page http://prntscr.com/cfb01g
    Check now.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 7, 2016 at 18:27

    Hello,

    All the necessary information about Shipping Classes you can find here https://docs.woocommerce.com/document/product-shipping-classes/
    Our theme does not have any additional settings. All the shipping settings are related to WooCommerce.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 7, 2016 at 12:35

    Hello,

    you are using old version of Revolution slider on first site – Version 4.6.5. Please, update slider to version Version 5.2.6 https://www.8theme.com/download-plugins/

    Besides yo used incorrect settings http://prntscr.com/cf6d1n ,
    correct http://prntscr.com/cf6co8

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 7, 2016 at 10:04

    Hello,

    1) Go to Pages > edit home page > edit row with slider element and remove margin-top -130px for this row. Maybe you have changes some slider settings that’s why it’s different. Can’t tell you what exactly is wrong because I need to check your old slider and new slider settings.

    2) Go to Pages > edit home page > edit row with slider element and remove margin-top -30px for this row.

    3) Add the following code in Theme Options > Styling > Custom CSS

    .et-header-full-width .search-form-wrapper {
        padding-left: 30px;
    }
    @media only screen and (min-width: 992px){
    .header-wrapper.header-two-rows .header-search.act-default input[type="text"] {
        background-color: #fff;
    }
    }

    4) It depends on hover effect that you set in Theme Options > E-Commerce > Product Page Layout > Image hover effect. At precent you have Images slider, choose Swap or Disable.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 7, 2016 at 07:24

    Hello,

    We are sorry but this issue is not related to our theme. You may enable default WP theme and check.
    We are able to provide support only for issues related strictly to our theme.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 6, 2016 at 15:55

    Hello,

    Provide me the link to page where you want to use it?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 6, 2016 at 15:06

    You are welcome!

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 6, 2016 at 15:05

    You are welcome!

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 6, 2016 at 14:56

    Hello,

    Check your site now.
    Explain, please, your problem with row settings.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 6, 2016 at 14:52

    Hello,

    Ok. I sent your request to our developer and very likely they will add options for top bar and header links.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 6, 2016 at 14:47

    Hello,

    We used svg animation for the preloader. If you want to change animation you can do this only by additional customization (xstore/framework/template-elements.php, etheme_loader function). If you plan to add any changes in template files use child theme. Child theme archive you can find in theme package.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 6, 2016 at 14:33

    Hello,

    Provide FTP access and we’ll fix issue with Products (1 column) element.

    1. Product element has 25% width by default. Almost the same like with official WooCommerce theme – storefront.
    2. Could you explain in more details, what settings? Provide link to the page where we’ll be able to check the problem.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 6, 2016 at 13:49

    Hello,

    Add the following code in Theme Options > Styling > Custom CSS
    article.content-chess .wp-picture img {width: auto;}

    We’ll fix it in next theme update.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 6, 2016 at 13:45

    Hello,

    1) Filters. a) Go to Products > Attributes and create attributes with terms https://docs.woocommerce.com/document/managing-product-taxonomies/#section-3
    b) Create products with these attributes http://prntscr.com/cesf6y
    c) go to Appearance > Widgets > add WooCommerce Layer Nav widget into Filters widget area and choose your attribute. Also, select “Display as drop-down” option. Number of columns in filter area you can set in Theme Options http://prntscr.com/cesgi3

    2) you can do it using custom CSS (Theme Options > Styling > Custom CSS)

    a {color: #1e1e1e;}
    a:hover {color: #8a8a8a;}
    a:focus {color: #8a8a8a;}

    Some links such as Product/Post titles, Continue Reading link may have its own additional styles. Provide link to page and tell me what exactly links you want to change and I’ll help you.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 6, 2016 at 13:33

    Hello,

    Problem is related to your WooCommerce settings http://prntscr.com/ces9vt You did not select my account page.

    Also, you have disabled Cart widget in Theme Options http://prntscr.com/cesar6

    Menu problem caused by logo height. I have fixed (custom CSS):

     .nav-sublist-dropdown:before {
        top: -50px;
        height: 70px;
    }

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 6, 2016 at 09:48

    Hello,

    1) Out theme has 2 top bar widget areas where users could use different code and color option for links could make more problems than do user good. We added 2 color schemes: light and dark. If somebody wants to change something it will be easier to ask and we’ll help.
    Almost the same for the header. Theme has 2 header color scheme + additional options for the menu levels (Theme Options > Typography > Navigation)

    2) I have sent your request to our support team. But If you create custom footer you may just add prefooter and copyrights content in this footer static block. It will solve all these problems.

    3) Thank you for your suggestion. We have this task in our tasks list for the future updates and plan to implement it someday.

    4) Few more options for specific pages/ posts http://prntscr.com/cepwrt will be included in version 2.0 of XStore theme.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 6, 2016 at 09:18

    Hello,

    Add the following code

    .fixed-header .navbar-toggle .icon-bar {background-color:#fff;}

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 6, 2016 at 07:38

    Hello,

    I checked the page you provided with default theme and it does not work http://prntscr.com/ceonec . It works with Assyrian theme only. I suppose it was theme element and you need to contact with theme author to get detailed information about these tabs if you want to implement theme in any other theme. We provide support for our theme elements only.

    Also, I would recommend to activate child theme if you plan to make any changes in template files.

    Our theme has different code for tabs element.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 5, 2016 at 18:08

    Hello,

    Contact with your hosting provider, they will solve this issues.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 5, 2016 at 12:34

    Hello,

    No, go to Pages > edit page > edit Row settings and go to Design Options tab http://prntscr.com/cectot

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 5, 2016 at 12:26

    Hello,

    Check your site now. I have added all the necessary custom code in child theme style.css.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 5, 2016 at 11:12

    Hello,

    Go to Appearance > Widgets > remove “8theme-Static Block” widget from Prefooter widget area.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 5, 2016 at 11:10

    Hello,

    Problem is related to your server settings http://prntscr.com/cebwk2

    Try to add the following code in .htaccess file

    <IfModule mod_headers.c>
    <FilesMatch "\.(svg|ttf|otf|eot|woff|woff2)$">
        Header set Access-Control-Allow-Origin "*"
    </FilesMatch>
    </IfModule>

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 5, 2016 at 11:05

    Hello,

    This slider is not included in demo content. I have sent you slider archive to your email, check, please. Go to Revolutions Slider > Import slider.
    After that go to Products > Categories > edit category and add Revolution slider Shortcode in category description.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 5, 2016 at 11:02

    Hello,

    Have you sorted out? I don’t see any problem with media library http://prntscr.com/cebuan or with plugin installation.

    regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 5, 2016 at 10:58

    Hello,

    Try to disable all the third-party plugins that did not come bundled with our theme (Akismet, WordPress MU Domain Mapping, WP Encrypt, WP Multi-Network). Very likely one of your additional plugins is not compatible with Redux.

    In case after disabling problem still persists, reply back and provide admin panel and FTP access.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 5, 2016 at 10:53

    Hello,

    I’m glad that you sorted out. Feel free to contact us if you need any other assistance.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 5, 2016 at 10:53

    Hello,

    This is breadcrumbs image and you can change it in Theme Options > General > Breadcrumbs > change or remove Breadcrumbs background image.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 5, 2016 at 10:51

    Hello,

    Provide, please, temporary admin panel and FTP access, we’ll check if this issue could be fixed.

    Regards

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    Viewing 29,370 results - 29,341 through 29,370 (of 30,391 total)
Viewing 30 posts - 29,341 through 29,370 (of 30,391 total)
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