Forum Replies Created

Viewing 30 posts - 29,281 through 29,310 (of 30,391 total)
  • Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 16, 2016 at 10:28

    Hello,

    Go to Appearance > Widgets and change the settings of WoooCommerce Categories widget > Order by to Category order http://prntscr.com/cimiow

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 16, 2016 at 10:26

    Hello,

    Make some changes in plugin settings http://prntscr.com/ciabqf

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 16, 2016 at 07:53

    Hello,

    I have added the following custom css

    input[type="text"], input[type="number"], input[type="email"], input[type="search"], input[type="password"], input[type="tel"], textarea {
        border: 1px solid #c7c7c7;
    }
    input[type="text"]:focus, input[type="number"]:focus, input[type="email"]:focus, input[type="search"]:focus, input[type="password"]:focus, input[type="tel"]:focus, textarea:focus {
        border-color: #979797;
    }

    Check now.

    If you update theme to version 2.1 you’ll be able to change color of inputs via Theme Options.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 16, 2016 at 07:15

    Hello,

    Please, update theme to version 2.1. This issue was fixed.
    Sorry for inconvenience.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 15, 2016 at 13:31

    Hello,

    If you have the same problem even with default theme you need contact with plugin authors and tell them that you have the problem with default theme too. They should fix the problem if plugin does not work even with default theme.

    We are able to help if the problem is caused by our theme.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 15, 2016 at 13:27

    Hello,

    1) Update theme to latest version.
    2) Install recommended Infinite Scroll and Ajax Pagination plugin
    3) Go to plugin settings and fill in the fields like on screenshot
    http://prntscr.com/ciabqf

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 15, 2016 at 13:21

    Hello, seandigisave,

    I have fixed the problem with 404 error. Check your site now.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 15, 2016 at 11:11

    Hello, missodessa,

    We excluded real images from demo content and replaced them by placeholders because many of our clients had the problems with demo content import because of the large size of import file and server settings. With placeholders it takes seconds to import demo content, with images – minutes or some of users, who had limits in server setting, get the error.

    As a rule, our customers have their own images and there is no any problem to replace placeholders by real images. If in your case it is so critical we could help you and replace placeholders by images from our demo. Provide temporary admin panel access, please.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 15, 2016 at 10:56

    You are welcome!

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 15, 2016 at 10:55

    Hello,

    You need to test problem with default theme – Storefront. You don’t need any child theme for this. Just activate theme, go to your checkout and check if you get “invalid address” pops-up. If you get this problem with default theme it means that problem is not related to our theme. If you don’t have any problem with default theme and see the error message with XStore theme only then provide admin panel and FTP access and we’ll check the compatibility of our theme with plugin that you use.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 15, 2016 at 09:51

    Hello,

    We are sorry, but we provide support for issues related strictly to our theme. Our base support does not include individual additional customization. If you need any help with additional customization you need to contact our Customization team https://www.8theme.com/customization-services/ , describe new options that you need in details and provide link to your site.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 15, 2016 at 09:40

    Hello,

    I have installed plugin to test memory usage and did not found result higher than 81M
    http://prntscr.com/ci7tse

    Global results you can find here http://prntscr.com/ci7yrc

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 15, 2016 at 08:48

    Hello,

    Thank you for using our theme!

    To define if problem is related to our theme, please, install and activate official WooCommerce theme – Storefront and check your checkout. Do you have this problem? In case the issue persists only with our theme, reply back and provide temporary admin panel and FTP access.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 15, 2016 at 08:23

    Hello,

    Add the following code with your custom colors:

    .item-design-dropdown .nav-sublist-dropdown ul > li > a:hover {
        color: #9b9b9b;
        background-color: #f7f7f7;
    }

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 15, 2016 at 08:06

    Hello,

    Check now, please. We change the main theme preview image. Also, you may check Last Update date in theme description at the right side.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 14, 2016 at 11:13

    Hello,

    Just go to Plugins and disable cookies plugin.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 14, 2016 at 11:11

    Do you want to change over of the link or hover of the link background?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 14, 2016 at 11:00

    Hello,

    Thank you for your suggestion. We’ll took into account.

    To add this arrow on your site just add the following code in Theme Options > Styling > Custom CSS

    .menu li.menu-item-has-children:before {
        content: "\f107";
        font-family: FontAwesome;
        position: relative;
        top: 9px;
        left: -5px;
        color: #fff;
        font-weight:600;
    }

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 14, 2016 at 10:45

    Hello,

    1) Go to Pages > edit Cart page, scroll dow to the 8theme – Layout options and select Sidebar position > Without sidebar.

    2) Go to Appearance > Widgets > remove static block widget from After products widget area.

    Detailed information about widget areas you can find here https://www.8theme.com/demo/docs/xstore/#theme_settings_45_widgets_amp_custom_widget_areas

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 14, 2016 at 10:42

    Hello,

    Could you provide admin panel and FTP access, we’ll check what could be the reason of this issue.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 14, 2016 at 10:17

    Hello,

    Probably you have disabled plugin because I don’t see problem with menu. Could you provide temporary admin panel access and we’ll check if we could add compatibility of our theme with this plugin.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 14, 2016 at 10:13

    Hello,

    Do you use this additional plugin and don’t have the list of subscriptions on my account page? Do you have this issue with official WooCommerce theme – Storefront? In case you have problem with our theme only, provide me temporary admin panel and FTP access. We’ll check and fix the problem.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 14, 2016 at 10:08

    Hello,

    I checked products sliders and images are 300x300px http://prntscr.com/chtyyp , not full image – 1000×1000. Settings for your images you can find in WooCommerce > Settings >Products > Display . If you change these settings don’t forget to regenerate thumbnails using plugin.

    If you want to optimize images you may use additional services, for example, https://kraken.io/ or any other similar service.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 14, 2016 at 08:31

    Hello,

    Ok. We’ll be waiting. Have a good day.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 14, 2016 at 08:29

    Hello,

    Try to add the following code in Theme Options > Styling > Custom CSS > Global CSS

    @media (min-width: 1200px){
    	.container { width: 1300px;}
    }

    If you want to make row full width use Visual Composer row settings http://prntscr.com/cht2sg

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 14, 2016 at 08:21

    Hello,

    We include 2 slides with placeholders in our demo content to show the users how they were made. Anyway if you need the full version I have sent it to your registration email. Check, please. Let me know if there is anything else I can help you with.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 14, 2016 at 07:29

    Hello,

    Oh, sorry, I thought you have the problem with drop-down and can’t hover over it. If you want to change only the position of drop-down remove previous code and add the following:

    .nav-sublist-dropdown {
        top: 60px !important;
    }

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 13, 2016 at 13:56

    Hello,

    Yes, go to Theme Options > General > Header settings > Logo image for fixed header.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 13, 2016 at 13:53

    Hello,

    Go to Theme Options > Styling > Custom CSS and add the following code

    .payment_methods label img { max-width: 35px;}

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 13, 2016 at 08:50

    Hello,

    Go to Theme Options > E-Commerce > Single Product Page > Show product name above the price > On and test again.

    Regards

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    Viewing 29,310 results - 29,281 through 29,310 (of 30,391 total)
Viewing 30 posts - 29,281 through 29,310 (of 30,391 total)
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