Hello,
You can share screenshot and send us a link. Are you sure that you have installed all the required plugins after theme installation?
Regards
Hello,
You can share screenshot and send us a link. Are you sure that you have installed all the required plugins after theme installation?
Regards
Hello,
Unfortunately, I can’t get access to your site: Error. The requested URL could not be retrieved.
If you want to change padding for the breadcrumbs go to Theme Options > General > Breadcrumbs > There you’ll find all the necessary settings.
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Hello,
Check your Revolution Slider and all the layers that you use there. Very likely there is one layer, probably image, that has broken link.
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Hello,
No, we don’t have ETA. Yes, it will calculate the best sale price or range of prices.
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Hello,
You did not use WooCommerce Setup wizard after plugin activation and did not installed WooCommerce pages. Now go to WooCommerce > System Status > Tools > Install WooCommerce pages https://docs.woocommerce.com/document/woocommerce-pages/
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Hello,
If you use masonry then it’s ok. Masonry works by placing elements in optimal position based on available vertical space http://prntscr.com/ckiygf The first product in the previous row is higher than the second one, that’s why the next 3 products in the last row placed where more space is.
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Hello,
Unfortunately, there is no way to move sidebar below the product tabs and keep tabs full width. But you can change position of upsell products http://prntscr.com/ckise0
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Hello,
Problem caused by Disqus Comment System plugin and it appears not just with our theme but with official WooCommerce theme too http://prntscr.com/ckir9v
Check the plugin settings or contact with plugin author to solve the problem. We are able to provide support only is problem is related to our theme only.
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Hello,
Check “Show all” option now, please.
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Hello,
1) You did not add close tag for your custom links item
2) Added custom code in custom css to increase wit=dth and height of your sale label
3), 4) Edit Products VC element on Special tab and select products type you want to display there or you may also add list of products http://prntscr.com/cki5px
Also, you may choose category or tags http://prntscr.com/cki64a
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Hello,
No, no. We really will do our best!
Have a good day too.
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Hello,
Could you provide, please, temporary admin panel and FTP access to your site?
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Hello,
Could you provide me temporary FTP access?
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Ok, I understand you. We’ll try to find solution to implement it.
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You are welcome!
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You are welcome!
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Hello,
I understand your idea! And we’ll discuss your suggestion on developer meeting.
But I described the way how to add custom prefooter/footer/copyrights at present.
For example, you have the page where you need to show only custom prefooter and custom copyrights. Now you don’t need to use 3 options and choose what block to show in every area. You just created 1 static block http://prntscr.com/ck5qex and chose it in page settings http://prntscr.com/ck5sbc
Shop/Blog pages are special pages and use only default prefooter/footer/copyrights areas from Appearance > Widgets. And there is no way to change it, unfortunately.
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Hello,
Sorry for this inconvenience. Check Downloads page again.
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Hello,
1) Go to Theme Options > General > Breadcrumbs > here you can find all the settings for this area – paddings, background, color schemes etc.
If you want to use different images for different pages you may upload featured image for your page and it will be displayed in breadcrumbs. Also, every page has its own breadcrumbs settings, edit page and scroll down to 8theme – Layout settings.
2) You have added 8theme – Static Block widget into main sidebar and selected prefooter static block that has 3 columns layout. That’s why you see that small block. Either delete this widget if you don’t need it at all or if you want to change static block go to Static Blocks > edit prefooter block and its layout. Don’t forget to enable VC for static blocks https://www.8theme.com/demo/docs/xstore/#theme_settings_44_static_blocks
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You are welcome!
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Hello,
To show brand logo there go to Theme Options > E-Commerce > Single product > choose layout with sidebar. After that edit your product and add brand http://prntscr.com/ck5gcl . Make sure that you have uploaded brand logo in Products > Brands > brand thumbnail.
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Hello,
We are sorry but additional customization is not included in basic theme support. Besides, we plan to add this option in one of the next updates, so, please, wait for the update.
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Hello,
I’m glad that you sorted out. Have a good day.
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Hello,
Unfortunately, there is no such option in our theme. It can be done only by additional customization. You may send request here https://www.8theme.com/customization-services/
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Hello,
Great! Have a good day.
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Hello,
Is this last row? Is masonry option enabled?
Provide me link to this page.
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Hello,
Our breadcrumbs function you can find here /xstore/framework/template-elements.php and /xstore/woocommerce/global/breadcrumb.php. Don’t forget to activate child theme and do all the changes there to avoid problems with theme update in future https://codex.wordpress.org/Child_Themes
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Hello,
1) Don’t add the main image in product gallery http://prntscr.com/ck4ok6 it will appear on frontend automatically.
2) Don’t see problem with translation, backend – http://prntscr.com/ck55du frontend – http://prntscr.com/ck55on The main reason is that you did not translate any word of Xstore theme translation file https://www.8theme.com/demo/docs/xstore/#translation_101_nbspbase_theme_translation
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Hello,
Fix for fixed menu (Theme Options > Styling > Custom CSS):
.fixed-header .header-logo {
width: 15%;
}
.fixed-header .menu-wrapper {
width: 82%;
}
To fix lables:
.content-product .onsale {
right: -10px;
left: inherit;
}
Regards