Hello,

We’ll fix this issue in next theme update. Keep Fixed Image option disabled for now.

Regards

Hello,

If you update theme, don’t rename old theme. Once you rename theme then all your widgets are messed up. If you changed theme folder name to your custom name then don’t use auto updates because it removes your theme folder and replaces by default xstore theme folder.

You may also try manual theme update via FTP. You just need to copy new version into themes folder on your server with overwriting.

Problem with theme options is related to Redux Framework plugin update but it was fixed in version 3.10 of our theme. So, please, update theme to version 3.10 or just replace /xstore/framework/assets/admin-css/admin.css file by file from the new version of our theme.

Regards

Hello,

I don’t see problem with checkout or cart page http://prntscr.com/epji8z
Could you describe me your actions step by step to reproduce the problem?

Regards

Hello,

Check now, please, and don’t use this purchase code for the multiple projects.

Regards

Hello,

Ok, I have removed the other domain from the list. But keep in mind that you can use our theme license for 1 end product only. In other case you need to buy additional license.
Check, now.

Regards

Hello,

I’m glad to hear that you like our theme. 5-stars rating would be much appreciated https://themeforest.net/downloads

If you want to change that word there are 2 ways to do this:

1) Using translation files but instead of translation to another language you just create translation for your language and change the strings to what you need using translation field https://www.8theme.com/documentation/xstore/theme-translation/base-theme-translation/

2) Use WC snippets https://docs.woocommerce.com/document/editing-product-data-tabs/ in child theme functions.php

Regards

Hello,

Problem is related to Redux plugin update. Please, update theme to version 3.10 to fix the problem. The latest version is available on ThemeForest.

Regards

Hello,

Your screenshot is broken. I suppose you are talking about Theme Options styles. It’s related to Redux plugin update. Please, update theme to version 3.10 to fix the problem. It is available on ThemeForest.

Regards

Hello,

Copy etheme_loader function from xstore/framework/template-elements.php file to child theme functions.php and change the svg http://prntscr.com/epg9ze

Regards

Hello,

If you plan to make any changes, please, install and activate XStore child theme and place all the changes there https://www.8theme.com/documentation/docs/child-theme/

Add the following code in child theme style.css to decrease the height of the header and breadcrumbs and show bullets instead of the gallery images

@media only screen and (max-width: 991px){
.header-wrapper header .container-wrapper {padding: 15px 0;}
}
@media only screen and (max-width: 480px){
.global-header-xstore .page-heading {
    padding-top: 7em;
    padding-bottom: 2em;
}
.single-product .product-images {padding: 0px 40px;}
.single-product .main-images .owl-controls .owl-pagination {display: inline-block;}
.single-product .images .thumbnails {display: none;}
}

If you need any extra features like popup that will appear when you choose options you need additionally customize theme and this is not included in our support. We can help you only with minor CSS customization and provide information about theme options. If you need help with additional customization contact WPKraken team

1) Use the following code to remove marging below the Product price title
.single-product-booking .product-side-information-inner .product-price-title {margin-bottom: 0px;}

Use the following code to reduce the padding above the product price title
.single-product-booking .product-side-information-inner > div {padding: 30px 30px;}

2) Use the following code

.single-product-booking .product-information {width: 30%;}
.single-product-booking .product-side-information {width: 36%;}

3) Use WC snippets to remove the Additional Information tab https://docs.woocommerce.com/document/editing-product-data-tabs/

or use the following code to remove additional info below the short description
.product-information .product-attributes {display: none;}

4) There is no such option in our theme. It’s possible only by additional customization.

Regards

Hello,

If you need to add some additional information on the single product page you can use either custom tab or single product sidebar.
1) Custom tab. There are 2 custom tabs for products. 1 common tab for all the products (Theme Options > E-Commerce > Single Product > Custom tab title and custom tab content), 1 individual for the every product (go to Products > edit product > scroll down to the 8theme Product Options area > Custom tab & Custom tab content). You can use HTML code there or code generated by Visual Composer, both works fine here.
2) Single product Sidebar. Go to Theme Options > E-Commerce > Single Product > choose layout with sidebar > Save settings. After that go to Appearance > Widgets > add the Text widget into Single Product Sidebar with all the necessary information.

If you want any other position of this information it can be implemented only by additional customization. WPkraken team can help you with this.

Regards

Hello,

Go to Theme options > Styling > Custom CSS and add the following code

.wwof-woocommerce #wwof_product_listing_table .quantity {
    opacity: 1;
}

Regards

Hello,

There are many factors why your site slowed down.
Install a Caching Plugin and combine cached page with gzip compression to get better results.
Use Remove Query Strings From Static Resources plugin to fix one of the problems of your site http://prntscr.com/eo8mpd
Also, follow the instructions https://kinsta.com/knowledgebase/serve-static-content-from-a-cookieless-domain/ or https://www.itsupportguides.com/knowledge-base/wordpress/wordpress-how-to-serve-static-content-from-a-cookieless-domain/ to fix “serve static content from a cookieless domain” warning.

Also, we are working on optimization of our scripts, carousels performance and I hope that version 4.0 of XStore theme will include this optimization.

We’d love to help you optimize your site but that is outside the scope of our support. I can give you just the main tips but every site is individual.

Regards

Hello,

Thank you for using our theme! Check now, please.

Regards

Hello,

I don’t think that you will need to make any re-creations on your site after plugin update. But can’t guarantee anything till we have no response from plugin author.

Regards