Hello,
Disable header overlap the content option in Theme Options > Header settings if you don’t use transparent header. In other case, your breadcrumbs will be overlapped by the header.
Regards
Hello,
Disable header overlap the content option in Theme Options > Header settings if you don’t use transparent header. In other case, your breadcrumbs will be overlapped by the header.
Regards
Hello,
First of all, I would not recommend to use empty space elements, use padding/margin for the column, row or elements and vw or wh values, for example, http://prntscr.com/eq9944, then your page will be more adaptive to the mobile devices. because vw and vh depend on width or height of the device.
If you have row with 2 columns and need vertical alignment them use row settings http://prntscr.com/eq973d It will be ok for the desktop http://prntscr.com/eq983u and without a large space on mobile http://prntscr.com/eq98y4
Play with Responsive options of the column if you want to change layout for different devices, for example http://prntscr.com/eq99wg Then you’ll get the following layout for the iPad http://prntscr.com/eq9aku
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Hello,
This is default WP settings.
Go to Settings > Reading > Blog pages show at most > set the number per page.
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You are welcome.
Regards
Hello,
I see. Nope, unfortunately, we use the slider for the Up-sells and don’t have the option to disable it.
But you can go to xstore/woocommerce/single-product/and rename up-sells.php file. Then theme will use default WC file and will show grid of products instead of slider.
Regards
Hello,
Problem is related to your logo height. I have added custom CSS to fix this issue.
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You are welcome!
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Hello,
1. Contact with plugin author because the same problem appears even with default WC theme http://prntscr.com/eq8ujr
2. Could you, please, explain in details what it wrong? I don’t see the problem with animation https://gyazo.com/6ad074a39b7aeab7b90dafa467d866ca
Regards
Hello,
Please, provide me FTP access to correct WP directory – wp-content. I don’t see WP files at present http://prntscr.com/eq8s8e
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Hello,
1. I don’t see any products if follow the link you provided. Provide me correct link where you have the store and also enable WP debag mode. Also, please, install and enable default theme – Storefront – and check if this issue happens.
2. Update theme to version 3.10.1 and clear browser cache. This issue was fixed.
3. Make sure that you have translated theme, plugins and WP. Follow the documentation to translate theme https://www.8theme.com/documentation/xstore/theme-translation/base-theme-translation/
Regards
Hello,
Sorry for some delay in answering.
1. , 2. We did no do any changes that could affect backend speed. Besides, I have checked and it works fine for me.
3. Provide me screenshot and tell what exactly does not work? http://prntscr.com/eq8gng
4. You are using the latest version 3.10.1 and I don’t see this bug anymore. If you still have this issue – clear cache.
5. Provide me FTP access, please.
6. Fixed http://prntscr.com/eq8nbd
Regards
Hello,
You’ll be able to import all the settings that you changed in 8Theme Options settings. But this is not related to your content – pages, products, posts. To move content you should use other plugins, WP All import or similar.
Or maybe would be better if you just move the whole site (files and DB) to the new server.
Regards
Hello,
Unfortunately, WC does not have hook to disable add to cart button without drop-down. It has only hook to disable the whole form – remove_action( 'woocommerce_variable_add_to_cart', 'woocommerce_variable_add_to_cart', 30 ); . In case you want to disable only add to cart button you may try to do this using custom CSS and also disable add to cart widget in header from Theme Options.
I can help you with this if you provide me temporary admin panel access.
Regards
Hello,
Check your site, please.
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Hello,
All I can offer you is refund.
We don’t have other solutions to fix the page speed at this moment.
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Hello,
We checked the site you sent me in Private content and did not face Internal Server Error on checkout page http://prntscr.com/eq7b8t . Please, describe your actions to reproduce the problem.
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You are welcome!
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Hello,
Problem is caused by custom styles http://prntscr.com/epyjcw
Either you added this styles in Custom CSS field or some third-party plugin that you use adds this.
Disable plugin one by one and check which one causes issue.
Regards
Hello,
There are no such options in XStore theme. Maybe it was some additional plugin for the images?
I’m not sure what it was
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Hello,
Done. Upload categories images into wp-content/plugins/et-menu-image/assets/images folder.
Image should have title like this http://prnt.sc/epxo8e where _4560 is item ID http://prnt.sc/epxoyo
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Hello,
I have fixed notices about product images by changing the product images dimensions in WooCommerce settings. But Images for the banners can’t be resized. You may try to use full height row with stretched columns and images as columns backgrounds http://prntscr.com/epydjr instead of using banners elements.
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Hello,
Very likely you did not installed update correctly. I have reinstalled plugin and everything seems ok now. Check.
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Hello,
Let’s try to increase max vars limit to 10000 or 15000 and try again. Also, please, provide me admin panel and FTP access.
Regards
Hello,
We are not sure if the code you get from the previous developer works even for the default theme.
To move notices on the cart page add the following code in child theme functions.php
function move_woocommerce_message(){
add_action( 'woocommerce_cart_coupon', 'wc_print_notices', 35 ); }
add_filter('wp', 'move_woocommerce_message');
Then copy file xstore/woocommerce/cart/cart.php into child theme and comment out the line from screenshot http://prntscr.com/epxve0
If you need any other additional customization, please, contact customization team because theme support does not includes additional customization service.
Regards
Hello,
I need access to your admin panel and FTP to check the problem.
Regards
Hello,
1) Do you want to add the border around drop-down or around title + drop-down box?
2) This test is related to WC translation files, it’s not related to theme translation. Use WC translation files to change it.
Regards
Hello,
Please, provide FTP access to WP installation directory. At present I don’t see WP files http://prntscr.com/epxg20
Regards
Hello,
It depends on what hover effect you have chosen in Theme Options > E-Commerce > Product Page Layout > Image hover effect > you are using slider, choose Swap or disable it if you don’t want slider with arrows.
Regards
Hello,
To install child theme go to Appearance > Themes and install it like any WP theme.
All the custom CSS code add in child theme style.css
To align top the options, image and description add the following code
.single-product-center .product-content > .row {
-webkit-box-align: top;
-webkit-align-items: top;
-ms-flex-align: center;
align-items: top;
}
If you want to redesign mobile layout of the single product page you can play with CSS styles in case you have CSS skills.
Unfortunately, additional customization is not included in our support. I can help you with minor changes but not with individual customization of the layouts.
Regards
Hello,
Seems your original image is turned https://www.royalhedge.nl/wp-content/uploads/2017/03/Prunus-avium-Plena-3.jpg Catalog images for the desktop are fine, images for the mobile are turned also. Check your source images and use regenerate thumbnails plugin to regenerate your images.
Regards