Forum Replies Created

Viewing 30 posts - 26,521 through 26,550 (of 30,391 total)
1 2 3 … 884 885 886 … 1,012 1,013 1,014
  • Avatar: Olga Barlow
    Olga Barlow
    Participant
    May 4, 2017 at 17:55

    Hello,

    You have provided the incorrect pass and I can’t login.
    Anyway, if you need to add the newsletter form you may use MailChimp plugin and create the form with the necessary structure + custom styles to make it look exactly as on that example. Unfortunately, such individual customization is not included in our support. You may contact customization team https://wpkraken.io/?ref=8theme if you need help with this.

    Regards

    #162170 Copied In reply to: Please help with some css
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    May 4, 2017 at 17:49

    Hello,

    1) Admin panel access is incorrect.
    2) It’s not possible for the top bar because there is no option to make it in 1 column. It has 2 widget areas – right and left. And that’s all, you may use right or the left widget area to add the necessary information.

    Regards

    #162169 Copied In reply to: Using static blocks in footer – poor results
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    May 4, 2017 at 17:45

    Hello,

    What problems with Dashboard do you have?

    Regards

    #162168 Copied In reply to: dummy content
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    May 4, 2017 at 17:31

    Hello,

    We’ll check the import of this demo. To import this slider from this page you may use manual import and find all the necessary files here XML files archive https://www.8theme.com/download-plugins/

    Regards

    #162167 Copied In reply to: Where to find demo content
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    May 4, 2017 at 17:27

    Hello,

    Please, provide us with admin panel and FTP access. We’ll check if something could be done from our side or we need some assistance from WPML plugin developers. Also, make sure that all the WPML plugins are up to date.

    Regards

    #162166 Copied In reply to: Smart Product Ciewer conflict with WooCommerce Multilingual
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    May 4, 2017 at 17:25

    Hello,

    1) Describe me in details what exactly is wrong with your site? I don’t see problems.
    2) Also, I don’t have any issues with cart http://prntscr.com/f43ezc

    Regards

    #162165 Copied In reply to: updated to latest xStore Version: 3.12 and WooCommerece Version 3.0.5
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    May 4, 2017 at 17:21

    Hello,

    No, there is no any special settings. But if you have any problems with this just provide me temporary admin panel access and I’ll help you.

    Regards

    #162163 Copied In reply to: Drop down menu not working
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    May 4, 2017 at 17:09

    Hello,

    I can’t login to your account because login is incorrect. But I have checked our demo and don’t see problems http://prntscr.com/f4385f

    Try with another browser. Maybe you have some extension that locks that options.

    Regards

    #162162 Copied In reply to: Not see cart in the header after update theme
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    May 4, 2017 at 17:03

    Hello,

    You see this notice because you have enabled the WP_debug http://prntscr.com/f435gk
    Once you disable debug this message will disappear.

    Regards

    #162160 Copied In reply to: REDUX FRAMEWORK – Frame appearance
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    May 4, 2017 at 16:57

    Hello,

    Did you try to submit the support request via Redux options? http://prntscr.com/f4327y
    Because this is support of the Redux plugin and it’s not necessary for you. We use this plugin to build options but all the support for these options is provided by our team.

    Regards

    #162159 Copied In reply to: I have notice message for Redux
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    May 4, 2017 at 16:46

    Hello,

    WC developers made some changes in visibility of products. Seems it caused this issue. We’ll fix it in next theme update.

    Regards

    #162157 Copied In reply to: Search broken on Xstore 3.12?
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    May 4, 2017 at 14:17

    Hello, @Crogers

    I don’t see problem with variable products http://prntscr.com/f40ygm
    Could you explain me in details what exactly is wrong?

    Regards

    #162126 Copied In reply to: Woocommerce 3.0.3
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    May 4, 2017 at 14:15

    Hello, @delranwp,

    Seems your plugin fedex-woocommerce-shipping is not compatible with the new WC version. Contact plugin author.

    Regards

    #162124 Copied In reply to: Woocommerce 3.0.3
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    May 4, 2017 at 14:07

    Hello,

    Unfortunately, I can’t check the screenshot, link is broken. All the available layout types yu can find in Theme Options > E-Commerce > Single Product Page.

    If you just want to change the width of the image and description containers you may try the following code (Theme Options > Styling > Custom CSS)

    .single-product-default .product-images {
    width: 40%;
}
.single-product-default .product-information {
    width: 60%;
}

    Regards

    #162117 Copied In reply to: Change Product layout to 5/4
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    May 4, 2017 at 13:47

    Hello,

    Sorry for the delay in answering.
    I have checked your site and can’t replicate the problem http://prntscr.com/f40liy
    Have you sorted out?

    Regards

    #162115 Copied In reply to: Cookie Warning
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    May 4, 2017 at 12:34

    Hello, @Gabby

    We don’t have Revolution slider in the footer in that version. What version do you use? Could you provide me the link to your site?

    Regards

    #162103 Copied In reply to: Can't change homepage logo
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    May 4, 2017 at 12:31

    Hello,

    XStore 3.12 is compatible with WC 3.0.5.

    Regards

    #162101 Copied In reply to: Xstore 3.11.1 is compatible with WC 3.0.3??
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    May 4, 2017 at 12:30

    Hello,

    So, was the problem solved or you still need my help?

    Regards

    #162100 Copied In reply to: Non translatable strings
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    May 4, 2017 at 11:06

    Hello,

    Add the code in xstore/rtl.css

    Regards

    #162092 Copied In reply to: Product Image
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    May 4, 2017 at 08:09

    I have activated theme for you. Check, please.

    Regards

    #162058 Copied In reply to: Problem with theme function!!
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    May 4, 2017 at 07:34

    Hello,

    Do you have any black/white list on your server? We can’t connect to you server
    Status: Connecting to 46.28.106.23:21…
    Error: Connection timed out after 20 seconds of inactivity
    Error: Could not connect to server

    Regards

    #162052 Copied In reply to: Problem with theme function!!
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    May 3, 2017 at 16:31

    Hello,

    Add the following code

    .woocommerce-checkout .form-row.form-row-last {
    float: left;
    padding-left: 0;
}
.woocommerce-checkout .form-row.form-row-first {
    float: right;
    padding-right: 0;
    padding-left: 10px;
    }

    We’ll also fix it in next theme update.

    Regards

    #162006 Copied In reply to: Product Image
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    May 2, 2017 at 13:36

    Hello,

    1) Add the following code in custom CSS (Theme Options > Styling)

    .product-view-default .footer-product {
    top: inherit;
    height: auto;
}

    2) Install and activate Storefront theme and check if you have this error with default WC theme. In case problem persists even with default WC theme then contact with WPML support because we won’t be able to help you. In case, problem appears only if our theme is activated then provide me admin panel and FTP access to your site.

    Regards

    #161876 Copied In reply to: Product Image
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    May 2, 2017 at 13:25

    Hello,

    Sorry for the delay in answering. It’s related to holidays.
    Please, provide the correct credentials “ERROR: The password you entered for the username donenvy is incorrect.”
    We can’t check your site without admin panel access.

    Regards

    #161875 Copied In reply to: How to set the attributes table under the description?
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    May 2, 2017 at 13:20

    Hello, @JoanaC

    Add the temporary custom code in Custom CSS to hide the second search. We’ll fix it in next theme update and you’ll be able to remove it

    .header-center .show-in-header .header-search {
    display: none;
}

    Regards

    #161874 Copied In reply to: Shopping cart is missing after update the theme
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    May 2, 2017 at 13:17

    You are welcome.

    Regards

    #161871 Copied In reply to: Custom cart icon
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    May 2, 2017 at 13:16

    Hello,

    Nope, Still the same issue. Please, check the credentials before posting them here.

    Regards

    #161870 Copied In reply to: missing footer on about page
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    May 2, 2017 at 12:55

    Hello,

    Ok. We are glad that you sorted out. Let me know if you need any other help with our theme.

    Regards

    #161867 Copied In reply to: OpenSSL Problem
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    April 29, 2017 at 09:55

    You are welcome!

    #161742 Copied In reply to: Shopping cart is missing after update the theme
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    April 28, 2017 at 16:45

    Hello,

    Very likely you have created page using the old version of VC and now you have updated plugin. You need to re-create page using the new elements and remove the old ones.

    Check for example the answer from the plugin author on similar question https://codecanyon.net/item/visual-composer-page-builder-for-wordpress/242431/comments?page=419&filter=all#comment_10122860

    Regards

    #161716 Copied In reply to: Edit Page section not able to load
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    Viewing 26,550 results - 26,521 through 26,550 (of 30,391 total)
Viewing 30 posts - 26,521 through 26,550 (of 30,391 total)
1 2 3 … 884 885 886 … 1,012 1,013 1,014

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