Forum Replies Created

Viewing 30 posts - 25,861 through 25,890 (of 30,391 total)
  • Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 13, 2017 at 16:51

    Hello,

    All your items have the same price, so what price filter do you expect? Try to change the price for the products and you’ll get the filter.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 13, 2017 at 16:45

    Hello,

    I don’t face any white screen when saving the page http://prntscr.com/fv9ox6 and VC plugin is enabled.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 13, 2017 at 16:40

    Hello,

    1) I suppose plugin does not support theme Ajax add to cart. Go to Theme Options > E-Commerce > Single Products > Ajax add to cart > disable this option.

    2) Go to WooCommerce > Settings > Products > Display > Image size > Single product Image > 780×520. Save and regenerate thumbnails after that.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 13, 2017 at 16:27

    Hello,

    1) Choose bg layer and disable the loop animation or change it http://prntscr.com/fv8ntb
    2) You can find slider PSD in Food folder of XStore_PSD_2.zip on https://www.8theme.com/download-plugins/ page.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 13, 2017 at 15:24

    Hello,

    We have removed double scripts of the old version of the owl carousel. But if you do not improve video scripts http://prntscr.com/fv8lxu and page size (at present it’s almost 6MB) I don’t think that you get better page speed results.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 12, 2017 at 14:10

    Hello,

    Does your page work fine with default WooCommerce theme Storefront?
    Provide temporary admin panel and FTP access, please.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 12, 2017 at 14:08

    Hello,

    You have a lot of columns http://prntscr.com/furhjb and there is no place to show all this information. Open Screen Options and disable unnecessary columns http://prntscr.com/furk6u

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 12, 2017 at 11:12

    Hello,

    Unfortunately, there are no options for this default WooCommerce feature in our theme. Before the last updates WooCommerce opened the link in the new tab but after update they replaced this option by drop-in box.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 12, 2017 at 11:10

    Hello,

    Just go to Theme Options > Header Settings > Choose search and wishlist position, after that go to Theme Options > E-Commerce > Shop > choose cart positions and save options.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 12, 2017 at 10:55

    Hello,

    I have checked your site and did not face described issue, see
    https://gyazo.com/ad0c2ec49ee343eb9c3da0538efec8eb and https://gyazo.com/75f01f4eb22b325172e4b75faf249f34

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 12, 2017 at 07:32

    Hello,

    1) If you use Chrome browser then just clear browser cache. I don’t see any problem with Theme Options http://prntscr.com/fumnnu

    2) Cart widget was disabled that’s why search position was changed. We added the new option in update – cart icon position (Theme Options > E-Commerce > Shop) and after the update you just need to re-save it to enable cart. Check now.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 12, 2017 at 07:15

    Hello,

    Yes, Theme Options > Styling > Custom CSS.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 11, 2017 at 18:13

    Ok. Great.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 11, 2017 at 18:13

    Hello,

    Add the custom code in page Custom CSS for those pages where you want to remove that space http://prntscr.com/fuerfo

    .breadcrumbs-type-disable.et-header-not-overlap:not(.home) .content-page {
        margin-top: 0;
    }

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 11, 2017 at 18:10

    Hello,

    It’s because you set Main Color (Theme Options > Styling > Content) to transparent. Change it, please.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 11, 2017 at 18:06

    Hello,

    Replace that code by the following

    .top-bar .ajax-results {color: #666667;}
    .top-bar .ajax-results a {color: #1e1e1e !important;}

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 11, 2017 at 18:01

    Hello,

    Go to WooCommerce > Settings > Shipping > Shipping options > Enable the shipping calculator on the cart page > Off http://prntscr.com/fuekwb

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 11, 2017 at 17:53

    You are welcome. Yes, sure, feel free to contact us.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 11, 2017 at 17:53

    You are welcome. Yes, sure, feel free to contact us.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 11, 2017 at 17:52

    Hello,

    Please, provide me link to WP admin panel access because when I use that one I’m redirected to coming soon page http://prntscr.com/fuehrp

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 11, 2017 at 17:47

    Hello,

    I’m not sure that you need such a big limit, as a rule 8000 is ok, maybe 10000. But yes, you need to make sure that limit is really changed, as a rule hosting support can do this without any problems via php.ini and restart the Apache after that to apply changes.

    Anyway, I’m glad that you sorted out.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 11, 2017 at 17:42

    Not at all. Feel free to contact us if you need any help with our theme settings and options.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 11, 2017 at 17:42

    Hello,

    So, do you still have the problem or it was solved? What slider did you choose?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 11, 2017 at 17:40

    You are welcome!

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 11, 2017 at 17:40

    Hello, @interactivebpj

    This user has limited permissions and I can’t check plugins or Theme options http://prntscr.com/fuebt3

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 11, 2017 at 17:38

    Hello,

    Is this solution ok for you or you still want to show all the items? Because to enable mobile menu from the bigger resolution you need to change a lot of CSS styles. The solution for you also could be smaller font size for the menu for the smaller devices.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 11, 2017 at 17:35

    You are welcome!

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 11, 2017 at 17:34

    Hello,

    Seems the issue is caused by CloudFlare issue because it does not work even with official WooCommerce Storefront theme. It causes js errors because of blocking. Contact CloudFlare support to fix this issue. Because if I check your site in Safari where there is no blocking everything is fine http://prntscr.com/fue9ja

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 11, 2017 at 17:33

    Hello,

    Seems the issue is caused by CloudFlare http://prntscr.com/fue6ou issue because it does not work even with official WooCommerce Storefront theme. It causes js errors because of blocking. Contact CloudFlare support to fix this issue. Because if I check your site in Safari where there is no blocking everything is fine http://prntscr.com/fue8kt

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 11, 2017 at 15:24

    Hello,

    Please, provide also FTP access to check the files.

    Regards

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Viewing 30 posts - 25,861 through 25,890 (of 30,391 total)
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